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Zoho CRM vs Brevo Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Zoho CRM or Brevo is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Zoho CRM vs Brevo Reviews

Zoho CRMBrevo
Trustpilot Rating4.34.2
Number of Trustpilot Reviews4,6744,431
iPhone App Rating4.43.5
Number of iPhone App Reviews2,3004
Android App Rating3.5No Rating
Number of Android App Reviews5,080No Review

Sources

  • https://www.trustpilot.com/review/www.zoho.com
  • https://www.trustpilot.com/review/www.brevo.com
  • https://apps.apple.com/us/app/zoho-crm-sales-marketing/id444908810
  • https://apps.apple.com/us/app/conversations-by-brevo/id1605601366
  • https://play.google.com/store/apps/details?id=com.zoho.crm&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.sendinblue.conversationsapp&hl=en_US&gl=US

Zoho CRM vs Brevo Pricing

Zoho CRMBrevo
Free PlanNo300 emails per day
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length15 day30 day
Cheapest Plan NameStandardStarter
Cheapest Plan Cost Per Month$50$65
Mid Priced Plan NameEnterpriseBusiness
Mid Priced Plan Cost Per Month$50$65
Top Plan NameUltimateEnterprise
Top Plan Cost Per Month$65Not Listed

Zoho CRM vs Brevo Features

Zoho CRM Standard vs Brevo Starter

Zoho CRM StandardBrevo Starter
  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Workflow rules
  • Email notifications
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Functions
  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • From 20k emails/month
  • No daily sending limit
  • No Brevo logo (add-on)
  • Basic reporting & analytics
  • Email support
  • Customizable email templates
  • Drag & drop editor
  • Transactional emails
  • SMS & WhatsApp campaigns

Zoho CRM Enterprise vs Brevo Business

Zoho CRM EnterpriseBrevo Business
  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Macros
  • SalesSignals
  • Assignment rules
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals
  • Workflow rules
  • Email notifications
  • Blueprint
  • Webhooks
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Validation rules
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Custom reports and dashboards (Unlimited)
  • Advanced dashboard components
  • Anomaly detectors
  • Webform analytics
  • Data enrichment
  • Prediction
  • AI sales forecasting
  • Anomaly detection
  • Recommendation
  • AI analytics
  • Communication
  • Image validation
  • Conversational AI
  • Email intelligence
  • Conversation intelligence
  • Voice of the Customer
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Email relay
  • CRM for Google Ads
  • Attribution
  • Segmentation
  • Auto-responders
  • Functions
  • Client Script
  • Widgets
  • Circuits
  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Field-level security
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption
  • From 20k emails/month
  • Marketing automation
  • A/B testing
  • Advanced statistics
  • Multi-user access
  • Send time optimization
  • Phone support
  • No daily sending limit
  • No Brevo logo (add-on)
  • Basic reporting & analytics
  • Email support
  • Customizable email templates
  • Drag & drop editor
  • Transactional emails
  • SMS & WhatsApp campaigns

Zoho CRM Ultimate vs Brevo Enterprise

Zoho CRM UltimateBrevo Enterprise
  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Macros
  • SalesSignals
  • Assignment rules
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals
  • Workflow rules
  • Email notifications
  • Blueprint
  • Webhooks
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Validation rules
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Custom reports and dashboards (Unlimited)
  • Advanced dashboard components
  • Anomaly detectors
  • Webform analytics
  • Zoho Analytics
  • Data enrichment
  • Prediction
  • AI sales forecasting
  • Anomaly detection
  • Recommendation
  • AI analytics
  • Communication
  • Image validation
  • Conversational AI
  • Email intelligence
  • Conversation intelligence
  • Voice of the Customer
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Email relay
  • CRM for Google Ads
  • Attribution
  • Segmentation
  • Auto-responders
  • Functions
  • Client Script
  • Widgets
  • Circuits
  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Field-level security
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption
  • Sub-account management
  • Enterprise-grade security
  • Advanced integrations
  • Exclusive features
  • Tailored onboarding
  • Personalized support
  • From 20k emails/month
  • Marketing automation
  • A/B testing
  • Advanced statistics
  • Multi-user access
  • Send time optimization
  • Phone support
  • No daily sending limit
  • No Brevo logo (add-on)
  • Basic reporting & analytics
  • Email support
  • Customizable email templates
  • Drag & drop editor
  • Transactional emails
  • SMS & WhatsApp campaigns

Zoho CRM vs Brevo Integrations

Zoho CRMBrevo
  • Google Workspace
  • Microsoft 365
  • Twilio
  • Klenty
  • Xero
  • Slack
  • Zapier
  • PandaDoc
  • Dropbox
  • ActiveCampaign
  • PayPal
  • WordPress
  • Shopify
  • HubSpot
  • Zapier
  • Freshdesk
  • Pipedrive
  • Zendesk
  • Jotform
  • WooCommerce

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Zoho CRMBrevo
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationYesYes
WordPress IntegrationYesYes
Mailchimp IntegrationYesYes
WhatsApp integrationYesNo
Facebook IntegrationYesYes
LinkedIn IntegrationYesNo
Twitter/X IntegrationYesNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationYesNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesNo
Drip MarketingYesYes
Customer PortalYesNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingNoYes
Call TrackingNoYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxNoYes
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderYesYes
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramYesYes
Cloud StorageYesNo
Document StorageYesNo
MappingYesYes

Zoho CRM vs Brevo Industry Specific CRM Solutions

The following comparison looks at whether or not Zoho CRM or Brevo have dedicated landing pages explaining how their CRM software could be used for each industry.

Zoho CRMBrevo
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsNoNo
Automotive IndustryYesNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsYesNo
Charity & Non-profitYesNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesYesNo
Consultants & Consulting FirmsYesNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsYesNo
Customer ServiceYesNo
DentistsYesNo
DoctorsYesNo
EcommerceYesYes
Email MarketingYesYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementYesNo
Field ServiceYesNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesYesNo
GymsYesNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingNoNo
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementYesNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailYesYes
Roofers & RoofingYesNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersYesNo
Wholesalers & DistributorsNoNo

Zoho CRM vs Brevo Pros & Cons

Zoho CRM Pros

  • Friendly UI and UX
  • 30- to 45-day money-back guarantee
  • Flexible setup for customization
Brevo Pros

  • Great email builder and template
  • Free CRM software
  • Easy to set up automations and multiple pre-built options to save time
Zoho CRM Cons

  • AI features only on top tiers
  • Not good for Agile management
  • No-Code Integrations
Brevo Cons

  • Some features use credits and cost extra
  • Customer support
  • Some finicky data importing

Other CRM Software Comparisons


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Workbooks vs Creatio

Zendesk vs Octopus CRM

Ontraport vs Brevo

SharpSpring vs Octopus CRM

Thryv vs Podio

Thryv vs Kylas

Keap vs SharpSpring

Nimble CRM vs Agile CRM

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