19 Best CRMs For Nonprofits & Charities

The table below shows a quick price comparison of all the Nonprofit & Charity CRM system solutions that we’ve researched:

Company name	Starting price	Free trial length
Salesforce	Free plan available for nonprofits then $25	30 day
Zoho CRM	$20	15 day
Pipedrive	$24	14 day
Keap	$199	14 day
Thryv	$199	14 day
ActiveCampaign	$19	14 day
Microsoft Dynamics 365	$65	30 day
ClickUp	Free plan available then $10	No trial offered
Less Annoying CRM	$15	30 day
Constant Contact	$12	60 day
EngageBay	Free plan available then $14.99	No trial offered
Sage CRM	Not stated	No trial offered
Neon One	$99	No trial offered
Oracle NetSuite	Not stated	No trial offered
Keela	$99	No trial offered
Raiser's Edge Nxt	Not stated	No trial offered
Charity Engine	$350	No trial offered
Bloomerang	$83	No trial offered
Virtuous	Not stated	No trial offered

*The prices in the table above (where available) come directly from each company’s website and were accurate at the time of writing. Since then, those prices may have changed.

We’ve listed the results of our CRM systems research and the features of each company’s product in a bit more detail below. You’ll be able to see the benefits of their service and some general information about the company as well.

*companies are ranked in no particular order.

1. Salesforce

They offer a tailored solution that caters for nonprofits which includes a CRM with AI capabilities.
They claim to offer the number 1 CRM that provides flexible solutions for organizations.
It is free for the first 10 subscriptions as part of their Power of Us Program.
The CRM can assist you in nurturing relationships with your contacts.
It incorporates AI technology to allow you to create personalized experiences for your contacts.
The CRM provides a single integrated platform to manage your data.
It can help you grow your income through insights from data intelligence gained from donations and activities.
You can build a community of contacts and build personalized experiences through the use of marketing and engagement tools.
The CRM can help standardize processes and create efficiencies to reduce administrative duties.
Offers a 30-day free trial of the software.

Website: https://www.salesforce.org/nonprofit/

2. Zoho CRM

Offers a customizable and integrated CRM solution for nonprofit organizations.
It integrates a donor management platform that is suitable for all types and sizes of nonprofit organizations.
They provide the ability to manage omnichannel messaging and use smart web forms to improve donor/contact engagement.
It can provide seamless payment gateways across channels to increase investment.
The CRM provides a searchable database of donors, volunteers, interns and stakeholders.
You can track spending using their finance suite to monitor your activity.
The CRM can be integrated with over 40 apps and over 300 third-party extensions.
It is accessible via the web, desktop and mobile app allowing you to access it from anywhere.
They offer transparent contracts and pay-as-you-go pricing.
A 15-day free trial of the CRM is available.

Website: https://www.zoho.com/crm/solutions/non-profit/

3. Pipedrive

They offer a nonprofit CRM that helps you manage donors, members and volunteers on a single platform.
It is designed to assist you with attracting more donors, nurture your long-term supporters and help communicate with them the impact they have made.
The CRM can be used to manage relationships, track activities and measure performance.
Through the use of the CRM, you can streamline your operations and make improvements to services.
You can set up multiple workflows and automation to track your marketing and nurture your supporters.
It can manage your volunteers including their communications and events.
You can utilise smart segmentation to send personalized communications to your contacts.
Tasks can be automated and assigned according to rules.
They offer customized dashboards to allow you to create forecasts and monitor activities.
A 14-day free trial of the CRM is offered.

Website: https://www.pipedrive.com/en/industries/nonprofit-crm

4. Keap

Offers a CRM that is tailored to nonprofits to assist them with sales and marketing automation.
It provides the ability to manage relationships more effectively and nurture them to get the most from them.
It allows you to consolidate your contacts, fundraising and volunteers in one place and communicate with them in a coordinated way.
The CRM can assist you in segmenting your audience to help you to target them more effectively.
You can run campaigns and create personalized communications that are targeted to the individual.
You can set up marketing automation to assist you with follow-up activities and reduce administrative tasks.
It supports communications including renewal reminders, event announcements and volunteer reminders.
Pipelines can be built to help manage your messages at key times and manage follow-up.
Manage omnichannel communications – email, text, phone and one-on-one.
They offer a demo and a 14-day free trial of the CRM.

Website: https://keap.com/industry/nonprofit-crm

5. Thryv

Offers CRM software that is built for government and nonprofit organizations.
It is designed to help organizations to manage and modernize their operations.
The CRM can manage and organize donor and client information which can help you to nurture them more effectively.
You can collate detailed records that you can customize tags for to aid targeting.
They can assist with keeping your organization current with automated communications and reminders.
Multi-channel communications can be managed including text, email, social media and calls.
It can help you with social media and better engage your followers.
You can create tamper-proof templates and get electronic signatures then store the documents.
It integrates with a variety of popular apps and tools to increase its effectiveness.
Offers a 14-day free trial and demo of the CRM.

Website: https://www.thryv.com/industries/government-nonprofit-services/

6. ActiveCampaign

They offer marketing automation and a CRM designed for nonprofit organizations.
They have designed it to assist with awareness rising, gaining volunteers and increasing donations.
It allows you to automate your campaigns and reduce administrative tasks.
You can set up triggers to help drive donations and follow-up activities.
Utilize customized forms to capture more subscribers.
You can track and organize your contact list effectively.
Drip campaigns can be set up to share news and encourage repeat donations.
You can segment your audience, and create site and link tracking to make it easier to monitor campaign success.
It can integrate with over 870 apps including some of the most popular apps.
A 14-day free trial and demo of their CRM is offered.

Website: https://www.activecampaign.com/industry/non-profit

7. Microsoft Dynamics 365

They offer a dedicated nonprofit solution of their software.
It is designed to integrate fundraising and marketing activity into a single platform.
The CRM allows you to engage donors and volunteers using AI-powered business applications which can streamline your administrative tasks.
It provides a 360-degree view of your engagements and allows you to personalize your communications.
Streamline interactions and reduce data entry by automating emails and reminders.
Nurture your leads better and make smarter decisions using insights.
You can monitor performance in real-time and forecast outcomes to aid decision-making.
It can help modernize processes including analyzing data, automating processes, build apps, websites and virtual agents.
The CRM can be integrated with hundreds of other business systems, databases and apps.
They offer a 30-day free trial of their platform.

Website: https://www.microsoft.com/en-us/nonprofits/dynamics-365?activetab=pivot1%3aprimaryr3

8. ClickUp

They offer a CRM that is designed to cater for nonprofits to help them drive forward on their mission.
A free plan is available for personal use and they offer a discount on ClickUp Workspace for nonprofits.
You can manage volunteers and report the time spent on activities using their time-tracking facility.
Create volunteer tasks and combine them with a calendar view to schedule them.
It allows you to schedule events and share your calendar publicly to assist volunteers.
You can create customizable forms for volunteers to recruit volunteers.
The CRM allows you to assign teams to tasks and track progress on your dashboard.
You can generate reports using custom fields and formulas to gain insight into your data.
It can integrate with a variety of work tools to expand its capabilities.
The CRM is secure and compliant with 24/7 support for users.

Website: https://clickup.com/teams/non-profit

9. Less Annoying CRM

They offer a CRM for nonprofits with a user-friendly interface.
They claim to be the best CRM for nonprofits as it is affordable and easy for volunteers to use.
It is designed as a single platform that can assist with donation tracking, team management and building relationships with donors and members.
It can help you manage and retain your donors through the donation pipeline.
You can utilize the opportunity pipeline to track opportunities including potential partnerships, members and more.
Strong relationships can be built through the sharing of data in a single system and managing your communications.
You can segment your database to make it easier to target your audiences.
It provides a reporting facility that is simple to use with customizable options.
They provide unlimited and free customer support to users.
Offers a 30-day free trial and live demo of their software.

Website: https://www.lessannoyingcrm.com/industry/nonprofit

10. Constant Contact

Offers marketing automation tools for nonprofits.
It can strengthen your digital marketing and save time.
The CRM provides a single, centralized and flexible platform to manage contacts.
You can set up communications that can be automatically delivered to keep your contacts engaged.
Create email campaigns to maintain interest and keep your organization at the forefront of your contact’s mind.
You can segment your contact list to make your campaigns more effective and targeted with personalized content.
The software can bring together all your contacts and leads from all audiences including email and social media.
You can track campaigns and where contacts are generated to see what activities work.
Gain insights and real-time analytics to help inform your activities.
Offers a 60-day free trial of their software.

Website: https://www.constantcontact.com/blog/marketing-automation-for-nonprofits/

11. EngageBay

They offer a CRM that is suitable for nonprofit users.
A free plan is available for up to 15 users.
It provides a 360-degree of your customers and contact management solution.
The CRM will enable you to schedule appointments and run email marketing campaigns.
It provides the ability to organize contacts and target them more effectively.
They provide customizable and intuitive workflows to streamline processes so you can focus on your core activities.
They also provide social collaboration tools to assist you in managing your volunteers, sharing ideas and assigning tasks.
Easy to set up and operate with backend support for users.
A cloud-based so it can be accessed remotely through the mobile CRM on iOS and Android.
You can build reports easily using templates to provide insight.

Website: https://www.engagebay.com/solutions/crm-for-nonprofits

12. Sage CRM

They offer an extension to their accounting system to provide CRM software or sales and marketing modules to help nonprofits.
The nonprofit CRM is designed to assist with growing relationships with donors, volunteers, members and stakeholders.
It can help automate operational workflows to increase your efficiency.
You can improve donor retention and grow your base by delivering better customer experiences through the CRM.
The wealth of information can provide valuable insight and assist you in making better decisions.
You can facilitate targeted campaigns utilizing the data collected and compile more information.
Tasks can be automated and workflows set up so that you can reduce administrative duties.
It provides collaboration opportunities between staff which allows them to work smarter and reduce duplication.
The CRM can analyze the leads you have achieved and examine whether they converted to help inform your plans.
You can utilize the CRM to produce forecasts and monitor performance.

Website: https://www.sage.com/en-us/industry/nonprofit/

13. Neon One

They offer a CRM that caters for small to midsize nonprofits.
It is designed to help you manage your donors, members, volunteers and stakeholders.
The CRM can also manage your fundraising, events and grants in one platform.
It offers a range of engagement tools which include forms, emails, templates and payment methods.
Improve operations through workflow automation, smart deduplication and payment processing.
It offers customized fields to allow you to store your data effectively.
View your organization’s engagement timeline to see how supporters interact with you and discover how to best communicate with them.
It offers in-built reports and an intuitive dashboard with analytics to help make better decisions.
The CRM can integrate with over 50 other tools including Quickbooks and Zapier.
They offer a demo of their software.

Website: https://neonone.com/solutions/neon-crm-overview/

14. Oracle NetSuite

They offer a suite of software that is designed to assist nonprofits which includes a relationship management system.
It can help nonprofits to see a broad picture and gain an overview of your fundraising through to finance.
The CRM brings together all your data into a single platform to enable you to have better insight and make more informed decisions.
It provides a 360-degree view of contacts to help you cultivate and manage your relationships.
You can track fundraising better from individuals, organisations and revenue streams.
Data can be segmented, emails can be sent, and actions can be tracked.
The CRM can integrate with transactional data from external sources to help build a bigger picture.
Customized workflows and processes can be set up that meet the needs of your organization.
You can generate reports from the CRM to gain insight into what is happening and use it to make plans.
It can integrate with other tools to make it even more functional.

Website: https://www.netsuite.com/portal/industries/nonprofit.shtml

15. Keela

Offers a CRM that is designed for nonprofit organizations which assists them in maximizing impact and minimizing effort.
You can tailor your plan to your requirements with the features that you want.
It allows organizations to increase donations and create a more collaborative environment for teams.
It can streamline your data management and automate your administrative tasks so that you can focus effort on core activity.
The CRM can help you to deepen your relationship with your donors.
Automation includes data entry, donor acknowledgements, tax receipts and gift processing.
You can build custom donor journeys which can boost your donor engagement.
It supports email marketing to ensure that you keep your supporters engaged.
You can track your revenue and monitor your progress towards goals.
All plans include unlimited online training.

Website: https://www.keela.co/

16. Raiser’s Edge Nxt

Offers a dedicated CRM platform that caters for nonprofits and fundraisers only.
A single system that can manage all your supporter relationships.
They offer intelligent software that they say has been built on the world’s most robust fundraising data.
It has been designed to increase the number of donors, gifts and amount raised.
It enables you to manage multiple giving programs, online donation forms and a range of payment options.
Complete end-to-end gift management to oversee and control all aspects.
You can identify and target your prospects with the highest potential.
Offers event management tools with follow-up capabilities.
Provides custom analytics that can be tailored to your organizations needs.
Offers a demo of their software.

Website: https://www.blackbaud.com/products/blackbaud-raisers-edge-nxt

17. CharityEngine

They offer an all-in-one nonprofit CRM to help you engage your donors.
Store all your membership, donor and stakeholder information in one place.
Provides email automation with custom templates and test messaging.
Offers advocacy tools that let you run advocacy campaigns linked to location and preferred channel.
Includes auction software so you can run online bidding.
Event management tools to aid ticketing and registration.
Offers an in-built e-commerce platform to allow you to open a shop and have the tools to manage inventory, transactions and receipts.
Provides customizable forms to aid online donations.
Analyze your data to find patterns and help inform your decisions.
They offer a live demo of the CRM.

Website: https://charityengine.net/

18. Bloomerang

Offers a CRM catering specifically for nonprofits to better manage their donors.
It is designed to help you deliver a better donor experience.
It provides the tools you need to proactively build relationships with your donors from their first donation.
Create a seamless online experience for donors to support you in raising more funds.
Offers easy-to-use marketing tools that allow you to stay in contact with your donors.
A place to nurture your volunteer relationships too and manage volunteer activities.
Provides payment processing with support that doesn’t need a third-party provider.
They offer a range of guides and templates to assist you.
Provides reporting and analytics facilities so that you can maximize your opportunities.
Offers a live demo of their software.

Website: https://bloomerang.co/

19. Virtuous

Offers a nonprofit CRM to help you to deliver more responsive donor experiences.
The CRM is designed to manage fundraising and volunteers and provide marketing tools.
It can assist you in providing personalized donor journeys that are responsive to their needs and build better relationships.
You can create omni-channel campaigns that can engage and increase donations.
It can support you with events whether they are in-person, virtual or hybrid.
Manage and recruit volunteers including mobilizing them with ease.
Create automated back-office processes and task management to reduce labor-intensive tasks.
Incorporate online giving and celebrate each donation.
Access insights on your donors that can help inform your decisions.
They offer a demo appointment to show you their software.

Website: https://virtuous.org/