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Freshsales vs SuiteDash Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or SuiteDash is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs SuiteDash Reviews

FreshsalesSuiteDash
Trustpilot Rating23.2
Number of Trustpilot Reviews843
iPhone App Rating4.5No Rating
Number of iPhone App Reviews406No Review
Android App Rating4.2No Rating
Number of Android App Reviews1,020No Review

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/suitedash.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://www.apple.com/app-store/
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/

Freshsales vs SuiteDash Pricing

FreshsalesSuiteDash
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 day14 day
Cheapest Plan NameGrowthStart
Cheapest Plan Cost Per Month$47$49
Mid Priced Plan NameProThrive
Mid Priced Plan Cost Per Month$47$49
Top Plan NameEnterprisePinnacle
Top Plan Cost Per Month$71$99

Freshsales vs SuiteDash Features

Freshsales Growth vs SuiteDash Start

Freshsales GrowthSuiteDash Start
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • UNLIMITED CRM Contacts
  • UNLIMITED Staff/Team
  • UNLIMITED Portals
  • Extreme White Labeling
  • Custom Branded Mobile App
  • Email Marketing Campaigns
  • 100GB File Storage
  • Docs / Academy / Community

Freshsales Pro vs SuiteDash Thrive

Freshsales ProSuiteDash Thrive
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Autoresponder Drip Marketing
  • Dynamic Proposals Toolkit
  • Custom Folder Generators
  • Advanced Custom Menus
  • Deal Stage Pipelines
  • Client-Side Live Chat
  • Total of 500GB File Storage
  • 1 FREE Wizarding Session
  • UNLIMITED CRM Contacts
  • UNLIMITED Staff/Team
  • UNLIMITED Portals
  • Extreme White Labeling
  • Custom Branded Mobile App
  • Email Marketing Campaigns
  • Docs / Academy / Community

Freshsales Enterprise vs SuiteDash Pinnacle

Freshsales EnterpriseSuiteDash Pinnacle
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Task Dependency Logic
  • FLOWs Automation Toolkit
  • Trigger/Action Automations
  • LMS Learning Management
  • Support Tickets Toolkit
  • Client/Customer Journeys**
  • Total of 2TB File Storage
  • 1 BONUS Wizarding Session
  • Autoresponder Drip Marketing
  • Dynamic Proposals Toolkit
  • Custom Folder Generators
  • Advanced Custom Menus
  • Deal Stage Pipelines
  • Client-Side Live Chat
  • UNLIMITED CRM Contacts
  • UNLIMITED Staff/Team
  • UNLIMITED Portals
  • Extreme White Labeling
  • Custom Branded Mobile App
  • Email Marketing Campaigns
  • Docs / Academy / Community

Freshsales vs SuiteDash Integrations

FreshsalesSuiteDash
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Zoom
  • Zapier
  • WordPress
  • Twilio
  • Stripe
  • SendGrid
  • Quickbooks
  • PayPal
  • Google Calendar
  • Braintree

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesSuiteDash
APIYesNo
Outlook IntegrationYesNo
Gmail IntegrationYesNo
QuickBooks IntegrationYesYes
Shopify IntegrationNoNo
WordPress IntegrationNoYes
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesYes
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingYesNo
Project ManagementNoYes
AIYesNo
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingYesYes
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoYes
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs SuiteDash Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or SuiteDash have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesSuiteDash
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs SuiteDash Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
SuiteDash Pros

  • Client communications and collaboration
  • Automation of business processes
  • Comprehensive and feature-rich
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
SuiteDash Cons

  • Slow load times
  • Unattractive and confusing interface
  • Steep learning curve

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