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Freshsales vs Oracle NetSuite Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or Oracle NetSuite is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs Oracle NetSuite Reviews

FreshsalesOracle NetSuite
Trustpilot Rating21.8
Number of Trustpilot Reviews8419
iPhone App Rating4.52.3
Number of iPhone App Reviews40644
Android App Rating4.22
Number of Android App Reviews1,020414

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/netsuite.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/netsuite/id1449263734
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.netsuite.nsforandroid.app&hl=en_US&gl=US

Freshsales vs Oracle NetSuite Pricing

FreshsalesOracle NetSuite
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesNo
Free Trial Length21 dayNA
Cheapest Plan NameGrowthStandard
Cheapest Plan Cost Per Month$47Not Listed
Mid Priced Plan NameProNA
Mid Priced Plan Cost Per Month$47Not Listed
Top Plan NameEnterpriseNA
Top Plan Cost Per Month$71Not Listed

Freshsales vs Oracle NetSuite Features

Freshsales Growth vs Oracle NetSuite Standard

Freshsales GrowthOracle NetSuite Standard
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Sales Force Automation
  • Marketing Automation
  • Customer Service Management
  • Partner Relationship Management
  • Mobile
  • Reporting and Analytics

Freshsales Pro vs Oracle NetSuite NA

Freshsales ProOracle NetSuite NA
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
NA

Freshsales Enterprise vs Oracle NetSuite NA

Freshsales EnterpriseOracle NetSuite NA
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
NA

Freshsales vs Oracle NetSuite Integrations

FreshsalesOracle NetSuite
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Mailchimp
  • DocuSign
  • Rippling
  • HubSpot
  • Box
  • BambooHR
  • Microsoft Outlook
  • Constant Contact
  • Emburse Certify Expense
  • Wrike

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesOracle NetSuite
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesNo
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesNo
InvoicingYesYes
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingYesNo
Project ManagementNoYes
AIYesNo
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesYes
Inventory ManagementYesYes
QuotingYesYes
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoYes
Order ManagementNoYes
Ticketing SystemNoYes
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoYes
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs Oracle NetSuite Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Oracle NetSuite have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesOracle NetSuite
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNot a CRM solution
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesYes
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesYes
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNot a CRM offering but ERP for this sector
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesYes
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesYes
ManufacturingYesYes
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoYes
Property ManagementYesNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesYes
RetailYesYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesYes
Web DesignersNoNo
Wholesalers & DistributorsNoYes

Freshsales vs Oracle NetSuite Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
Oracle NetSuite Pros

  • Capable of accommodating technological changes
  • Supports small and midsize companies as they grow into large companies
  • Supports more than 190 currencies and a variety of exchange rates and payment options
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
Oracle NetSuite Cons

  • Too expensive for businesses on a tighter budget
  • Requires specialized knowledge and budget for add-ons
  • The financial statement creation is complex

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