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Freshsales vs HubSpot CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or HubSpot CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs HubSpot CRM Reviews

FreshsalesHubSpot CRM
Trustpilot Rating22.8
Number of Trustpilot Reviews84657
iPhone App Rating4.54.7
Number of iPhone App Reviews40610,500
Android App Rating4.24.7
Number of Android App Reviews1,0209,090

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/hubspot.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/hubspot-crm-grow-better/id1107711722
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.hubspot.android&hl=en_US&gl=US

Freshsales vs HubSpot CRM Pricing

FreshsalesHubSpot CRM
Free PlanYesYes
Free Plan LimitsThree usersFive users
Free TrialYesYes
Free Trial Length21 dayFree plan available
Cheapest Plan NameGrowthFree Tools
Cheapest Plan Cost Per Month$47$20
Mid Priced Plan NameProStarter
Mid Priced Plan Cost Per Month$47$20
Top Plan NameEnterpriseProfessional
Top Plan Cost Per Month$71$1,200

Freshsales vs HubSpot CRM Features

Freshsales Growth vs HubSpot CRM Free Tools

Freshsales GrowthHubSpot CRM Free Tools
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Free Marketing tools
  • Free Sales tools
  • Free Service tools
  • Free CMS tools
  • Free Operations tools
  • Free Commerce tools

Freshsales Pro vs HubSpot CRM Starter

Freshsales ProHubSpot CRM Starter
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Marketing Hub Starter – Includes 1,000 marketing contacts
  • Sales Hub Starter
  • Service Hub Starter
  • CMS Hub Starter
  • Operations Hub Starter
  • Commerce Hub

Freshsales Enterprise vs HubSpot CRM Professional

Freshsales EnterpriseHubSpot CRM Professional
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Marketing Hub Professional – Includes 2,000 marketing contacts
  • Sales Hub Professional
  • Service Hub Professional
  • CMS Hub Professional
  • Operations Hub Professional
  • Commerce Hub

Freshsales vs HubSpot CRM Integrations

FreshsalesHubSpot CRM
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Zapier
  • Slack
  • Mailchimp
  • Databox
  • Salesforce
  • Stripe
  • Asana
  • Jira
  • Zendesk
  • Xero

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesHubSpot CRM
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoYes
Facebook IntegrationYesYes
LinkedIn IntegrationNoYes
Twitter/X IntegrationNoYes
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationYesYes
Trello IntegrationYesYes
Zapier IntegrationYesYes
InvoicingYesYes
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingYesNo
Project ManagementNoYes
AIYesYes
Voip & Telephony IntegrationYesYes
DialerNoNo
Contract ManagementYesYes
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoYes
Call RecordingYesYes
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementYesYes
Shared InboxYesYes
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoYes
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs HubSpot CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or HubSpot CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesHubSpot CRM
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoYes
Banks & BankingYesYes
Call CentersNoYes
Car & Auto DealershipsNoYes
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesYes
DentistsNoNo
DoctorsYesYes
EcommerceYesYes
Email MarketingYesYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesYes
HVACNoYes
Insurance AgentsYesYes
Investment BankingNoYes
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesYes
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoYes
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoYes
Professional ServicesNoYes
Property ManagementYesYes
Real EstateYesYes
Recruiting & Recruitment AgenciesYesYes
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesYes
SchoolsYesYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoYes
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesYes
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs HubSpot CRM Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
HubSpot CRM Pros

  • Core CRM software is free
  • Consolidates Sales and Marketing in one place
  • Easy to use with drag-and-drop features
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
HubSpot CRM Cons

  • Per-user plans can get expensive
  • Template Customization Can Be Challenging
  • Hard limit of 1,000 custom fields

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