Wondering if HubSpot CRM is the right CRM software for your business?
Then have a look at the user created reviews below, along with pricing and features.
HubSpot CRM User Reviews
HubSpot CRM Review Summary
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HubSpot CRM Reviews
Source | Review Score | Number of Reviews |
---|---|---|
Trustpilot | 2.8 | 657 |
iPhone App | 4.7 | 10,500 |
Android App | 4.7 | 9,090 |
HubSpot CRM Prices
Plan | Price |
---|---|
Free Plan | Yes |
Free Trial | Yes |
Free Trial Length | Free plan available |
Cheapest Plan: Free Tools | Free plan available / month |
Mid-Tier Plan: Starter | $20 / month |
Top Plan: Professional | $1,200 / month |
HubSpot CRM Features
Free Tools Features
- Free Marketing tools
- Free Sales tools
- Free Service tools
- Free CMS tools
- Free Operations tools
- Free Commerce tools
Starter Features
- Marketing Hub Starter – Includes 1,000 marketing contacts
- Sales Hub Starter
- Service Hub Starter
- CMS Hub Starter
- Operations Hub Starter
- Commerce Hub
Professional Features
- Marketing Hub Professional – Includes 2,000 marketing contacts
- Sales Hub Professional
- Service Hub Professional
- CMS Hub Professional
- Operations Hub Professional
- Commerce Hub
List of HubSpot CRM Integrations
- Zapier
- Slack
- Mailchimp
- Databox
- Salesforce
- Stripe
- Asana
- Jira
- Zendesk
- Xero
Other Features
Feature | Is It Included |
---|---|
API | Yes |
Outlook Integration | Yes |
Gmail Integration | Yes |
QuickBooks Integration | Yes |
Shopify Integration | Yes |
WordPress Integration | Yes |
Mailchimp Integration | Yes |
WhatsApp integration | Yes |
Facebook Integration | Yes |
LinkedIn Integration | Yes |
Twitter/X Integration | Yes |
Google Calendar Integration | Yes |
Excel Integration | Yes |
Office 365 Integration | Yes |
Google Sheets Integration | Yes |
Xero Integration | Yes |
Notion Integration | No |
Asana Integration | Yes |
Trello Integration | Yes |
Zapier Integration | Yes |
Invoicing | Yes |
Marketing Automation | Yes |
Email Marketing | Yes |
SMS & Text Messaging | No |
Project Management | Yes |
AI | Yes |
Voip & Telephony Integration | Yes |
Dialer | No |
Contract Management | Yes |
Inventory Management | No |
Quoting | Yes |
Drip Marketing | No |
Customer Portal | Yes |
Appointment Scheduling | Yes |
Workflow Automation & Management | Yes |
ERP | No |
Order Management | No |
Ticketing System | Yes |
Call Recording | Yes |
Call Tracking | Yes |
Task Management | Yes |
Paypal & Payment Processing | No |
Document Management | Yes |
Shared Inbox | Yes |
Create Landing Pages | Yes |
Chat Function | Yes |
Website Builder | Yes |
Help Desk | Yes |
GPS Tracking | No |
Loyalty Program | No |
Cloud Storage | Yes |
Document Storage | Yes |
Mapping | No |
Industry Specific CRM Solution
- Accountants & Accounting Firms: Yes
- Architects & Architecture Firms: No
- Automotive Industry: Yes
- Banks & Banking: Yes
- Call Centers: Yes
- Car & Auto Dealerships: Yes
- Charity & Non-profit: No
- Churches: No
- Cleaners & Cleaning Businesses: No
- Coaches: No
- Consultants & Consulting Firms: No
- Construction: No
- Contractors: No
- Co-working: No
- Credit Unions: No
- Customer Service: Yes
- Dentists: No
- Doctors: Yes
- Ecommerce: Yes
- Email Marketing: Yes
- Electricians & Electrical Contractors: No
- Engineers & Engineering Firms: No
- Event Management: No
- Field Service: No
- Financial Advisors & Services: No
- Freight Brokers & Forwarders: No
- Government & Public Sector: Yes
- Graphic Designers & Creatives: No
- Gyms: No
- Healthcare Providers: Yes
- Hotels & Hospitality: Yes
- HVAC: Yes
- Insurance Agents: Yes
- Investment Banking: Yes
- Landscapers: No
- Lawyers & Law Firms: No
- Logistics: No
- Manufacturing: Yes
- Marketing: Yes
- Mortgage Brokers & Loan Offices: No
- Movers & Moving Companies: Yes
- Museums: No
- Personal Trainers: No
- Photographers: No
- Plumbers: No
- Political Campaigns: No
- Private Equity: Yes
- Professional Services: Yes
- Property Management: Yes
- Real Estate: Yes
- Recruiting & Recruitment Agencies: Yes
- Restaurants: No
- Retail: No
- Roofers & Roofing: No
- SaaS: Yes
- Schools: Yes
- Senior Living: No
- Solar Businesses: No
- Sports Teams: No
- Staffing Agencies: No
- Telemarketing: No
- Therapists: Yes
- Tour Operators: No
- Travel Agents: No
- Universities, College & Higher Education: Yes
- Web Designers: No
- Wholesalers & Distributors: No
HubSpot CRM Pros & Cons
Pros
- Core CRM software is free
- Consolidates Sales and Marketing in one place
- Easy to use with drag-and-drop features
Cons
- Per-user plans can get expensive
- Template Customization Can Be Challenging
- Hard limit of 1,000 custom fields
Website: HubSpot CRM website
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