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Freshsales vs Chime CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or Chime CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs Chime CRM Reviews

FreshsalesChime CRM
Trustpilot Rating23.5
Number of Trustpilot Reviews843
iPhone App Rating4.53.9
Number of iPhone App Reviews406101
Android App Rating4.23.7
Number of Android App Reviews1,020161

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/chime.me
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/lofty-real-estate-platform/id1066013148
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.renren.estate.android&hl=en_US&gl=US

Freshsales vs Chime CRM Pricing

FreshsalesChime CRM
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 dayNA
Cheapest Plan NameGrowthCore
Cheapest Plan Cost Per Month$47Not Listed
Mid Priced Plan NameProPremier
Mid Priced Plan Cost Per Month$47Not Listed
Top Plan NameEnterpriseEnterprise
Top Plan Cost Per Month$71Not Listed

Freshsales vs Chime CRM Features

Freshsales Growth vs Chime CRM Core

Freshsales GrowthChime CRM Core
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • IDX Website
  • CRM w/Sales Acceleration
  • Mobile App
  • Dynamic Lead Scoring
  • Marketing Automation w/Smart Plans
  • Listing Tools
  • Reporting
  • Integrations
  • Agent Subdomains
  • Advanced Lead Routing
  • Team Management
  • Al Assistant(Chatbot)
  • Lead Generation
  • Call Packages
  • Text Packages
  • Additonal MLS
  • Custom Agent Websites

Freshsales Pro vs Chime CRM Premier

Freshsales ProChime CRM Premier
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • IDX Website
  • CRM w/Sales Acceleration
  • Mobile App
  • Dynamic Lead Scoring
  • Marketing Automation w/Smart Plans
  • Listing Tools
  • Reporting
  • Integrations
  • Agent Subdomains
  • Advanced Lead Routing
  • Team Management
  • External Listing Tool
  • Al Assistant(Chatbot)
  • Lead Generation
  • Call Packages
  • Text Packages
  • Additonal MLS
  • Custom Agent Websites

Freshsales Enterprise vs Chime CRM Enterprise

Freshsales EnterpriseChime CRM Enterprise
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • IDX Website
  • CRM w/Sales Acceleration
  • Mobile App
  • Dynamic Lead Scoring
  • Marketing Automation w/Smart Plans
  • Listing Tools
  • Reporting
  • Integrations
  • Agent Subdomains
  • Advanced Lead Routing
  • Team Management
  • External Listing Tool
  • Al Assistant(Chatbot)
  • Lead Generation
  • Call Packages
  • Text Packages
  • Additonal MLS
  • Custom Agent Websites

Freshsales vs Chime CRM Integrations

FreshsalesChime CRM
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Google
  • Microsoft
  • Mailchimp
  • Zapier
  • Apination
  • Revaluate
  • Skyslope
  • Dubb
  • Mojo
  • BombBomb

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesChime CRM
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesYes
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingYesYes
Project ManagementNoNo
AIYesYes
Voip & Telephony IntegrationYesNo
DialerNoYes
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesNo
Drip MarketingYesYes
Customer PortalNoNo
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoYes
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Freshsales vs Chime CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Chime CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesChime CRM
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs Chime CRM Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
Chime CRM Pros

  • Highly automated and customizable
  • Social media marketing is top notch
  • Packed in the features
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
Chime CRM Cons

  • Customer service
  • Search field is not intuitive
  • Learning curve that comes with all features

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