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Zoho CRM vs HubSpot CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Zoho CRM or HubSpot CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Zoho CRM vs HubSpot CRM Reviews

Zoho CRMHubSpot CRM
Trustpilot Rating4.32.8
Number of Trustpilot Reviews4,674657
iPhone App Rating4.44.7
Number of iPhone App Reviews2,30010,500
Android App Rating3.54.7
Number of Android App Reviews5,0809,090

Sources

  • https://www.trustpilot.com/review/www.zoho.com
  • https://www.trustpilot.com/review/hubspot.com
  • https://apps.apple.com/us/app/zoho-crm-sales-marketing/id444908810
  • https://apps.apple.com/us/app/hubspot-crm-grow-better/id1107711722
  • https://play.google.com/store/apps/details?id=com.zoho.crm&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.hubspot.android&hl=en_US&gl=US

Zoho CRM vs HubSpot CRM Pricing

Zoho CRMHubSpot CRM
Free PlanNoYes
Free Plan LimitsNAFive users
Free TrialYesYes
Free Trial Length15 dayFree plan available
Cheapest Plan NameStandardFree Tools
Cheapest Plan Cost Per Month$50$20
Mid Priced Plan NameEnterpriseStarter
Mid Priced Plan Cost Per Month$50$20
Top Plan NameUltimateProfessional
Top Plan Cost Per Month$65$1,200

Zoho CRM vs HubSpot CRM Features

Zoho CRM Standard vs HubSpot CRM Free Tools

Zoho CRM StandardHubSpot CRM Free Tools
  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Workflow rules
  • Email notifications
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Functions
  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Free Marketing tools
  • Free Sales tools
  • Free Service tools
  • Free CMS tools
  • Free Operations tools
  • Free Commerce tools

Zoho CRM Enterprise vs HubSpot CRM Starter

Zoho CRM EnterpriseHubSpot CRM Starter
  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Macros
  • SalesSignals
  • Assignment rules
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals
  • Workflow rules
  • Email notifications
  • Blueprint
  • Webhooks
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Validation rules
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Custom reports and dashboards (Unlimited)
  • Advanced dashboard components
  • Anomaly detectors
  • Webform analytics
  • Data enrichment
  • Prediction
  • AI sales forecasting
  • Anomaly detection
  • Recommendation
  • AI analytics
  • Communication
  • Image validation
  • Conversational AI
  • Email intelligence
  • Conversation intelligence
  • Voice of the Customer
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Email relay
  • CRM for Google Ads
  • Attribution
  • Segmentation
  • Auto-responders
  • Functions
  • Client Script
  • Widgets
  • Circuits
  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Field-level security
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption
  • Marketing Hub Starter – Includes 1,000 marketing contacts
  • Sales Hub Starter
  • Service Hub Starter
  • CMS Hub Starter
  • Operations Hub Starter
  • Commerce Hub

Zoho CRM Ultimate vs HubSpot CRM Professional

Zoho CRM UltimateHubSpot CRM Professional
  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Macros
  • SalesSignals
  • Assignment rules
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals
  • Workflow rules
  • Email notifications
  • Blueprint
  • Webhooks
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Validation rules
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Custom reports and dashboards (Unlimited)
  • Advanced dashboard components
  • Anomaly detectors
  • Webform analytics
  • Zoho Analytics
  • Data enrichment
  • Prediction
  • AI sales forecasting
  • Anomaly detection
  • Recommendation
  • AI analytics
  • Communication
  • Image validation
  • Conversational AI
  • Email intelligence
  • Conversation intelligence
  • Voice of the Customer
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Email relay
  • CRM for Google Ads
  • Attribution
  • Segmentation
  • Auto-responders
  • Functions
  • Client Script
  • Widgets
  • Circuits
  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Field-level security
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption
  • Marketing Hub Professional – Includes 2,000 marketing contacts
  • Sales Hub Professional
  • Service Hub Professional
  • CMS Hub Professional
  • Operations Hub Professional
  • Commerce Hub

Zoho CRM vs HubSpot CRM Integrations

Zoho CRMHubSpot CRM
  • Google Workspace
  • Microsoft 365
  • Twilio
  • Klenty
  • Xero
  • Slack
  • Zapier
  • PandaDoc
  • Dropbox
  • ActiveCampaign
  • Zapier
  • Slack
  • Mailchimp
  • Databox
  • Salesforce
  • Stripe
  • Asana
  • Jira
  • Zendesk
  • Xero

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Zoho CRMHubSpot CRM
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationYesYes
WordPress IntegrationYesYes
Mailchimp IntegrationYesYes
WhatsApp integrationYesYes
Facebook IntegrationYesYes
LinkedIn IntegrationYesYes
Twitter/X IntegrationYesYes
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesYes
Xero IntegrationYesYes
Notion IntegrationYesNo
Asana IntegrationYesYes
Trello IntegrationYesYes
Zapier IntegrationYesYes
InvoicingYesYes
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingNoNo
Project ManagementYesYes
AIYesYes
Voip & Telephony IntegrationYesYes
DialerNoNo
Contract ManagementYesYes
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingYesNo
Customer PortalYesYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoYes
Call RecordingNoYes
Call TrackingNoYes
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementYesYes
Shared InboxNoYes
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderYesYes
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramYesNo
Cloud StorageYesYes
Document StorageYesYes
MappingYesNo

Zoho CRM vs HubSpot CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Zoho CRM or HubSpot CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

Zoho CRMHubSpot CRM
Accountants & Accounting FirmsYesYes
Architects & Architecture FirmsNoNo
Automotive IndustryYesYes
Banks & BankingYesYes
Call CentersNoYes
Car & Auto DealershipsYesYes
Charity & Non-profitYesNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesYesNo
Consultants & Consulting FirmsYesNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsYesNo
Customer ServiceYesYes
DentistsYesNo
DoctorsYesYes
EcommerceYesYes
Email MarketingYesYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementYesNo
Field ServiceYesNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesYesNo
GymsYesNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesYes
HVACNoYes
Insurance AgentsYesYes
Investment BankingYesYes
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingNoYes
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoYes
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesYes
Professional ServicesYesYes
Property ManagementYesYes
Real EstateYesYes
Recruiting & Recruitment AgenciesYesYes
RestaurantsNoNo
RetailYesNo
Roofers & RoofingYesNo
SaaSYesYes
SchoolsYesYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsNoYes
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationYesYes
Web DesignersYesNo
Wholesalers & DistributorsNoNo

Zoho CRM vs HubSpot CRM Pros & Cons

Zoho CRM Pros

  • Friendly UI and UX
  • 30- to 45-day money-back guarantee
  • Flexible setup for customization
HubSpot CRM Pros

  • Core CRM software is free
  • Consolidates Sales and Marketing in one place
  • Easy to use with drag-and-drop features
Zoho CRM Cons

  • AI features only on top tiers
  • Not good for Agile management
  • No-Code Integrations
HubSpot CRM Cons

  • Per-user plans can get expensive
  • Template Customization Can Be Challenging
  • Hard limit of 1,000 custom fields

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