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Zendesk vs Salesflare Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Zendesk or Salesflare is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Zendesk vs Salesflare Reviews

ZendeskSalesflare
Trustpilot Rating1.73.8
Number of Trustpilot Reviews5142
iPhone App Rating4.54.6
Number of iPhone App Reviews3,9009
Android App Rating3.5No Rating
Number of Android App Reviews7,550No Review

Sources

  • https://www.trustpilot.com/review/www.zendesk.com
  • https://www.trustpilot.com/review/www.salesflare.com
  • https://apps.apple.com/us/app/zendesk-support/id1174276185
  • https://apps.apple.com/us/app/salesflare/id1061142976
  • https://play.google.com/store/apps/details?id=com.zendesk.android&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=org.salesflare.app&hl=en_US&gl=US

Zendesk vs Salesflare Pricing

ZendeskSalesflare
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length14 day30 day
Cheapest Plan NameSuite TeamGrowth
Cheapest Plan Cost Per Month$115$49
Mid Priced Plan NameSuite GrowthPro
Mid Priced Plan Cost Per Month$115$49
Top Plan NameSuite ProfessionalEnterprise
Top Plan Cost Per Month$149$99

Zendesk vs Salesflare Features

Zendesk Suite Team vs Salesflare Growth

Zendesk Suite TeamSalesflare Growth
  • Ticketing system
  • Email, chat, voice, social messaging, and more
  • Help center
  • Standard bots
  • Prebuilt analytics dashboards
  • 1,000+ apps & integrations
  • Pre-defined responses (macros)
  • Custom business rules (triggers & automations)
  • Online support from the Zendesk team
  • Digital onboarding and adoption resources
  • Automate your CRM data input
  • Track emails, links and website visits
  • Get a LinkedIn sidebar, email sidebar & mobile app
  • Send personalized email campaigns
  • 25 email finding credits

Zendesk Suite Growth vs Salesflare Pro

Zendesk Suite GrowthSalesflare Pro
  • Ticketing system
  • Email, chat, voice, social messaging, and more
  • Help center
  • Standard bots
  • Prebuilt analytics dashboards
  • 1,000+ apps & integrations
  • Pre-defined responses (macros)
  • Custom business rules (triggers & automations)
  • Online support from the Zendesk team
  • Digital onboarding and adoption resources
  • Multiple ticket forms
  • Light Agents
  • Service level agreements (SLA)
  • Customer satisfaction ratings (CSAT)
  • Multilingual support and content
  • Self-service customer portal
  • Business hours
  • Automate your CRM data input
  • Track emails, links and website visits
  • Get a LinkedIn sidebar, email sidebar & mobile app
  • Send personalized email campaigns
  • Send workflows of multiple emails
  • Set user permissions
  • Create custom dashboards
  • 500 email finding credits

Zendesk Suite Professional vs Salesflare Enterprise

Zendesk Suite ProfessionalSalesflare Enterprise
  • Ticketing system
  • Email, chat, voice, social messaging, and more
  • Help center
  • Standard bots
  • Prebuilt analytics dashboards
  • 1,000+ apps & integrations
  • Pre-defined responses (macros)
  • Custom business rules (triggers & automations)
  • Online support from the Zendesk team
  • Digital onboarding and adoption resources
  • Multiple ticket forms
  • Light Agents
  • Service level agreements (SLA)
  • Customer satisfaction ratings (CSAT)
  • Multilingual support and content
  • Self-service customer portal
  • Business hours
  • Custom and live analytics
  • Side conversations
  • Skills-based routing
  • Integrated community forums
  • Data location options
  • HIPAA enabled
  • Access to Sunshine Conversations
  • Eligible for Advanced AI add-on
  • Automate your CRM data input
  • Track emails, links and website visits
  • Get a LinkedIn sidebar, email sidebar & mobile app
  • Send personalized email campaigns
  • Send workflows of multiple emails
  • Set user permissions
  • Create custom dashboards
  • Custom training
  • Data migration done for you
  • Dedicated account manager
  • Unlimited email finding credits

Zendesk vs Salesflare Integrations

ZendeskSalesflare
  • Slack
  • Fireflies
  • Survey Monkey
  • Magento
  • Square
  • Act-On
  • Salesforce
  • Harvest
  • GIPHY
  • Klaus
  • CatchApp
  • Google Sheets
  • Intercom
  • MailChimp
  • Quickbooks
  • Slack
  • Typeform
  • Facebook
  • Pabbly
  • Leadinfo

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

ZendeskSalesflare
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationYesYes
WordPress IntegrationYesNo
Mailchimp IntegrationYesYes
WhatsApp integrationYesNo
Facebook IntegrationNoYes
LinkedIn IntegrationNoYes
Twitter/X IntegrationNoYes
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesYes
Xero IntegrationNoYes
Notion IntegrationYesNo
Asana IntegrationYesYes
Trello IntegrationYesYes
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingYesNo
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationYesNo
DialerYesNo
Contract ManagementYesYes
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingNoYes
Customer PortalYesYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemYesNo
Call RecordingYesYes
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxNoYes
Create Landing PagesNoNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingYesNo

Zendesk vs Salesflare Industry Specific CRM Solutions

The following comparison looks at whether or not Zendesk or Salesflare have dedicated landing pages explaining how their CRM software could be used for each industry.

ZendeskSalesflare
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersYesNo
Car & Auto DealershipsYesNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoYes
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorYesNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsYesNo
ManufacturingYesNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesYes
Property ManagementNoNo
Real EstateYesNo
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesYesNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Zendesk vs Salesflare Pros & Cons

Zendesk Pros

  • 1,000+ apps & integrations
  • Advanced AI
  • Interface is intuitive and easy to navigate
Salesflare Pros

  • Seamless Integration
  • User-friendly and customizable
  • Automation Features
Zendesk Cons

  • Customer support
  • Glitches that snagged the work flow and productivity
  • Few digital selling tools
Salesflare Cons

  • Limited Lead Generation Features
  • Confusing process of adding contacts
  • Bulk-edit functions are limited

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