Zendesk vs noCRM Reviews & Pricing In 2025

Want to know if Zendesk or noCRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Zendesk vs noCRM Reviews

	Zendesk	noCRM
Trustpilot Rating	1.7	No Rating
Number of Trustpilot Reviews	514	No Review
iPhone App Rating	4.5	4.3
Number of iPhone App Reviews	3,900	31
Android App Rating	3.5	4.6
Number of Android App Reviews	7,550	302

Sources

Zendesk vs noCRM Pricing

	Zendesk	noCRM
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	15 or 30 days
Cheapest Plan Name	Suite Team	Sales Essentials
Cheapest Plan Cost Per Month	$115	$35
Mid Priced Plan Name	Suite Growth	Solopreneur
Mid Priced Plan Cost Per Month	$115	$35
Top Plan Name	Suite Professional	Dream Team
Top Plan Cost Per Month	$149	$43

Zendesk vs noCRM Features

Zendesk Suite Team vs noCRM Sales Essentials

Zendesk Suite Team

noCRM Sales Essentials

Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources

Create leads from emails, business cards & contact forms
Automatic follow-up & calendar connection
Custom fields
Multi-criteria filters
Import leads and prospecting lists from Excel or CSV
Category & tag management with lead prioritization
Compact, extended and pipeline views
Multiple pipelines and customizable steps
Real time dashboard
Duplicate lead detection
Configuration by pipeline (categories, sales script, …)
Sales funnel report
Send, receive & schedule emails within noCRM
Custom email templates & signatures
Email performance tracking (opens, clicks, replies)
Sales activity logging
Calendar synchronization
Custom pre-filled messages through WhatsApp, SMS and more
Email notifications with trigger
Sales activity tracking and metrics reports
Lead performance tracking
Revenue forecast
Prospecting list analysis report
Business cards scanner
Offline access to your leads
Speech-to-text report
Google Maps integration
Native integrations
3000+ Zapier automations
API access
Advanced webhook triggers
Custom sales scripts
Cold prospect browser
Cold prospect filters
Two-factor authentication
Post-sales checklist and task reminders
Flexible task user assignments
Support

Zendesk Suite Growth vs noCRM Solopreneur

Zendesk Suite Growth

noCRM Solopreneur

Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources
Multiple ticket forms
Light Agents
Service level agreements (SLA)
Customer satisfaction ratings (CSAT)
Multilingual support and content
Self-service customer portal
Business hours

Create leads from emails, business cards & contact forms
Automatic follow-up & calendar connection
Custom fields
Multi-criteria filters
Import leads and prospecting lists from Excel or CSV
Category & tag management with lead prioritization
Compact, extended and pipeline views
Multiple pipelines and customizable steps
Real time dashboard
Duplicate lead detection
Sales funnel report
Lead & prospect assignments
Mentions, reactions & notifications
Send, receive & schedule emails within noCRM
Sales activity logging
Calendar synchronization
Custom pre-filled messages through WhatsApp, SMS and more
Email notifications with trigger
Sales activity tracking and metrics reports
Lead performance tracking
Revenue forecast
Prospecting list analysis report
Business cards scanner
Offline access to your leads
Speech-to-text report
Google Maps integration
Native integrations
3000+ Zapier automations
API access
Custom sales scripts
Cold prospect browser
Cold prospect filters
Two-factor authentication
Post-sales checklist and task reminders
Flexible task user assignments
Support

Zendesk Suite Professional vs noCRM Dream Team

Zendesk Suite Professional

noCRM Dream Team

Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources
Multiple ticket forms
Light Agents
Service level agreements (SLA)
Customer satisfaction ratings (CSAT)
Multilingual support and content
Self-service customer portal
Business hours
Custom and live analytics
Side conversations
Skills-based routing
Integrated community forums
Data location options
HIPAA enabled
Access to Sunshine Conversations
Eligible for Advanced AI add-on

Create leads from emails, business cards & contact forms
Automatic follow-up & calendar connection
Custom fields
Multi-criteria filters
Import leads and prospecting lists from Excel or CSV
Category & tag management with lead prioritization
Compact, extended and pipeline views
Multiple pipelines and customizable steps
Real time dashboard
Duplicate lead detection
Configuration by pipeline (categories, sales script, …)
Sales funnel report
Team & manager role
Lead & prospect assignments
Sales goals tracking & team motivation
Team reporting
Mentions, reactions & notifications
Send, receive & schedule emails within noCRM
Custom email templates & signatures
Email performance tracking (opens, clicks, replies)
Sales activity logging
Calendar synchronization
Custom pre-filled messages through WhatsApp, SMS and more
Email notifications with trigger
Sales activity tracking and metrics reports
Lead performance tracking
Revenue forecast
Prospecting list analysis report
Business cards scanner
Offline access to your leads
Speech-to-text report
Google Maps integration
Location check-in
Native integrations
3000+ Zapier automations
API access
Advanced webhook triggers
Technical API support
Custom sales scripts
Cold prospect browser
Cold prospect filters
Access to click-2-call VoIP integrations
Two-factor authentication
Team privacy settings
Data deletion & export control
Session management & sensitve actions log
Post-sales checklist and task reminders
Flexible task user assignments
Support
Private onboarding webinar (min 5 users)

Zendesk vs noCRM Integrations

Zendesk	noCRM
Slack Fireflies Survey Monkey Magento Square Act-On Salesforce Harvest GIPHY Klaus	Waalaxy Sarbacane Signitic Rapidmail Sarbacane Engage Slack Wave Zapier Google Workspace Salesforce

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Zendesk	noCRM
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	Yes
WhatsApp integration	Yes	No
Facebook Integration	No	Yes
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	Yes
Xero Integration	No	No
Notion Integration	Yes	No
Asana Integration	Yes	No
Trello Integration	Yes	Yes
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	No	No
SMS & Text Messaging	Yes	Yes
Project Management	Yes	No
AI	Yes	No
Voip & Telephony Integration	Yes	Yes
Dialer	Yes	No
Contract Management	Yes	No
Inventory Management	No	No
Quoting	Yes	No
Drip Marketing	No	No
Customer Portal	Yes	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	Yes	No
Call Recording	Yes	Yes
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	Yes	No
Shared Inbox	No	No
Create Landing Pages	No	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	Yes	No

Zendesk vs noCRM Industry Specific CRM Solutions

The following comparison looks at whether or not Zendesk or noCRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Zendesk	noCRM
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	No	No
Automotive Industry	No	No
Banks & Banking	Yes	No
Call Centers	Yes	No
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	Yes
Consultants & Consulting Firms	No	Yes
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	Yes	Yes
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	Yes	No
Manufacturing	Yes	Yes
Marketing	No	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	No	Yes
Restaurants	No	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	Yes	No
Senior Living	No	No
Solar Businesses	Yes	Yes
Sports Teams	No	No
Staffing Agencies	No	Yes
Telemarketing	No	Yes
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	Yes	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Zendesk vs noCRM Pros & Cons

Zendesk Pros 1,000+ apps & integrations Advanced AI Interface is intuitive and easy to navigate	noCRM Pros Focus on Lead Management Speed and simplicity of use Intuitive and easy to navigate
Zendesk Cons Customer support Glitches that snagged the work flow and productivity Few digital selling tools	noCRM Cons Limited customization and lack of reports and projections Manual lead entry Initial lack of integrations and limited customer support

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