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Wave User Reviews
Wave Review Summary
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Other Wave Reviews
| Website | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 3.6 | 96 |
| iPhone App | 4.4 | 111 |
| Android App | 0 | 0 |
Wave Cost
| Plans | Pricing |
|---|---|
| Free Trial? | Yes |
| Free Trial Length | 1 month |
| Cheapest Plan: Payroll & STP only | $9/month |
| Middle Plan: Standard | $28/month |
| Top Plan: Premium | $150/month |
Wave Features
Cheapest Plan: Payroll & STP only Features
- Payroll Processing
- Leave
- Public Holidays
- Super Calculations
- Employee Self Service Console
- Paperless Employee Onboarding
- Internal Messaging
- Employee File Storage
- Custom Reports
- Native Xero Integration
- MYOB / Sage / … Integration
- Single Touch Payroll Compliance
- 9-5 Email Support
- 9-5 Phone Support
Middle Plan: Standard Features
- Payroll Processing
- Leave
- Automated Award Application
- Public Holidays
- Super Calculations
- SMS Rosters
- iCal, Google Calendar, Outlook Export
- Push Notifications
- Print Export
- Roster Confirmation
- Fingerprint Clocking
- NFC Tag Clocking
- GPS Clocking On Smart Device
- Timesheet Tick Approval
- Timesheet vs Roster Comparison
- Employee Self Service Console
- Paperless Employee Onboarding
- Internal Messaging
- Employee File Storage
- Skills Matrix
- Custom Reports
- Native Xero Integration
- MYOB / Sage / … Integration
- Single Touch Payroll Compliance
- Super Clearing House
- 9-5 Email Support
- 9-5 Phone Support
Top Plan: Premium Features
- Payroll Processing
- Leave
- Automated Award Application
- Public Holidays
- Super Calculations
- SMS Rosters
- iCal, Google Calendar, Outlook Export
- Push Notifications
- Print Export
- Roster Confirmation
- AutoRoster (Automated Shift Sheduling)
- Shift bidding
- Facial Recognition
- Fingerprint Clocking
- NFC Tag Clocking
- GPS Clocking On Smart Device
- Timesheet Tick Approval
- Timesheet vs Roster Comparison
- Employee Self Service Console
- Paperless Employee Onboarding
- Internal Messaging
- Employee File Storage
- Skills Matrix
- Custom Reports
- Native Xero Integration
- MYOB / Sage / … Integration
- Single Touch Payroll Compliance
- Super Clearing House
- 9-5 Email Support
- 9-5 Phone Support
Wave Pros & Cons
Pros
- 100% Australia Focused
- Good UX
- Great tech support
- Budget-friendly (only for payroll only and standard packages)
- Updates and information about governmental requirements
- All-in-one solution
Cons
- Reporting could use significant improvement
- Integration with platforms such as MYOB isn’t seamless and is prone to error
- Limited employee dashboard
- Pricey premium package that only seems to be targeting big businesses
- Starter plan is pretty useless
Other Features
| Feature | Available |
|---|---|
| Ideal Business Size | Enterprise |
| Unlimited Payrolls | ✘ |
| Automated Tax Filing and Payments | ✘ |
| E-sign I-9 and W-4 | ✘ |
| Live Customer Support | ✘ |
| Integrations | ✔ |
| Ability to manage employee benefits | ✔ |
| Employee access to platform | ✔ |
| Direct Deposit | ✔ |
| Expense Reimbursement | ✘ |
| Time Off Accrual | ✔ |
| Pre-tax Deductions | ✔ |
| Wage Garnishment | ✔ |
| Background Checks | ✘ |
| Check Printing | ✔ |
| Check Delivery | ✘ |
| API | ✔ |
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