SugarCRM vs Agile CRM Reviews & Pricing In 2025

Want to know if SugarCRM or Agile CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

SugarCRM vs Agile CRM Reviews

	SugarCRM	Agile CRM
Trustpilot Rating	2.5	4.8
Number of Trustpilot Reviews	144	1,711
iPhone App Rating	4	1.6
Number of iPhone App Reviews	68	30
Android App Rating	3.7	1.8
Number of Android App Reviews	476	61

Sources

SugarCRM vs Agile CRM Pricing

	SugarCRM	Agile CRM
Free Plan	No	Yes
Free Plan Limits	NA	Up to 10 users
Free Trial	Yes	No
Free Trial Length	7 day	NA
Cheapest Plan Name	Essentials	Starter
Cheapest Plan Cost Per Month	$85	$29.99
Mid Priced Plan Name	Advanced	Regular
Mid Priced Plan Cost Per Month	$85	$29.99
Top Plan Name	Premier	Enterprise
Top Plan Cost Per Month	$135	$47.99

SugarCRM vs Agile CRM Features

SugarCRM Essentials vs Agile CRM Starter

SugarCRM Essentials

Agile CRM Starter

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support

Contacts & Companies
Custom Data Fields
Lead Scoring
Unlimited Deals, Tasks & Documents
Appointment Scheduling
Custom Deal Milestones
Email Tracking
2-Way Email Integration
Email Campaigns
Web Engagement
Contact Level Analytics
Form Builder
Email Templates Builder
Landing Page Builder
5,000 Emails (Branded)
Web-to-Lead
Marketing Automation
Social Monitoring
Campaign Workflows
Nodes Per Campaign
Automation Rules (Triggers)
Helpdesk
Groups
Labels
Canned Responses
Views
Activities
Reports
Knowledge Base
Plugins/Integrations
Email & Phone Support
Google/Shopify/Stripe Sync
Chrome Extension
Basic, Email & Team Reports
Landing Page
API Calls/Day

SugarCRM Advanced vs Agile CRM Regular

SugarCRM Advanced

Agile CRM Regular

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support
Advanced workflows
Omnichannel communications
Pipeline management & analytics
Forecasting
Mobility
Intelligent Lead & Opportunity Prioritization
Standard support
Mail & Calendar Integration
3rd-party integrations

Contacts & Companies
Custom Data Fields
Lead Scoring
Unlimited Deals, Tasks & Documents
Appointment Scheduling
Custom Deal Milestones
Email Tracking
2-Way Email Integration
Custom Deal Tracks
2-way Telephony
Email Campaigns
Web Engagement
Contact Level Analytics
Form Builder
Email Templates Builder
Landing Page Builder
5,000 Emails (Branded)
Web-to-Lead
Marketing Automation
Social Monitoring
Mobile Marketing
Campaign Workflows
Nodes Per Campaign
Automation Rules (Triggers)
Helpdesk
Groups
Labels
Canned Responses
Views
Activities
Reports
Knowledge Base
Plugins/Integrations
Email & Phone Support
Google/Shopify/Stripe Sync
Chrome Extension
Basic, Email & Team Reports
Landing Page
API Calls/Day

SugarCRM Premier vs Agile CRM Enterprise

SugarCRM Premier

Agile CRM Enterprise

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support
Advanced workflows
Omnichannel communications
Pipeline management & analytics
Forecasting
Mobility
Intelligent Lead & Opportunity Prioritization
Standard support
Mail & Calendar Integration
3rd-party integrations
Guided selling
Enhanced forecasting
Geo mapping
Data enrichment & news feed
2x the storage
Enhanced support

Contacts & Companies
Custom Data Fields
Lead Scoring
Unlimited Deals, Tasks & Documents
Appointment Scheduling
Custom Deal Milestones
Email Tracking
2-Way Email Integration
Custom Deal Tracks
2-way Telephony
Post-call Automation
Call Recording
Automated Voicemails
Email Campaigns
Web Engagement
Contact Level Analytics
Form Builder
Email Templates Builder
Landing Page Builder
5,000 Emails (Branded)
Web-to-Lead
Marketing Automation
Social Monitoring
Mobile Marketing
SES/Mandrill/Sendgrid Integration
Campaign Workflows
Nodes Per Campaign
Automation Rules (Triggers)
Helpdesk
Groups
Labels
Canned Responses
Views
Activities
Reports
Knowledge Base
Plugins/Integrations
Email & Phone Support
Dedicated Account Rep
Onboarding Coach
Google/Shopify/Stripe Sync
Chrome Extension
Basic, Email & Team Reports
Access Controls (ACLs)
Landing Page
API Calls/Day

SugarCRM vs Agile CRM Integrations

SugarCRM	Agile CRM
Acuity Hubspot Marketo Quickbooks Salesloft Shopify Xpressdocs Zendesk	Zapier Shopify Magento QuickBooks Stripe Twilio Google Apps Zendesk Facebook Tidio

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	SugarCRM	Agile CRM
API	Yes	Yes
Outlook Integration	No	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	Yes	Yes
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	No	Yes
LinkedIn Integration	Yes	Yes
Twitter/X Integration	No	Yes
Google Calendar Integration	Yes	Yes
Excel Integration	No	No
Office 365 Integration	No	No
Google Sheets Integration	No	Yes
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	Yes	Yes
Invoicing	No	Yes
Marketing Automation	Yes	Yes
Email Marketing	No	Yes
SMS & Text Messaging	No	No
Project Management	No	Yes
AI	Yes	No
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	Yes	Yes
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	Yes	Yes
Customer Portal	Yes	Yes
Appointment Scheduling	No	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	Yes	Yes
Call Recording	No	Yes
Call Tracking	No	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	No	Yes
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	Yes	No

SugarCRM vs Agile CRM Industry Specific CRM Solutions

The following comparison looks at whether or not SugarCRM or Agile CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	SugarCRM	Agile CRM
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	Yes	Yes
Call Centers	No	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Doesn’t offer consultant CRM	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	Yes	No
Customer Service	Yes	Yes
Dentists	No	No
Doctors	No	No
Ecommerce	No	Yes
Email Marketing	No	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	No	No
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	Yes	No
Manufacturing	Yes	No
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	Yes	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	No	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	No
Retail	No	No
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	No	No

SugarCRM vs Agile CRM Pros & Cons

SugarCRM Pros AI-powered data analysis Functionality and easy to use Developer tools for customization	Agile CRM Pros Automated sales pipeline system Effective email marketing tools Flexible Customization Options
SugarCRM Cons No free plan Complex enough to require a significant learning curve Very difficult to use email campaign	Agile CRM Cons Lack of reporting Steep Learning Curve Integration issues with third parties

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