Salesforce vs Freshsales Reviews & Pricing In 2025

Want to know if Salesforce or Freshsales is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Salesforce vs Freshsales Reviews

	Salesforce	Freshsales
Trustpilot Rating	4.3	2
Number of Trustpilot Reviews	412	84
iPhone App Rating	4.7	4.5
Number of iPhone App Reviews	298,700	406
Android App Rating	3.8	4.2
Number of Android App Reviews	47,300	1,020

Sources

Salesforce vs Freshsales Pricing

	Salesforce	Freshsales
Free Plan	No	Yes
Free Plan Limits	NA	Three users
Free Trial	Yes	Yes
Free Trial Length	30 day	21 day
Cheapest Plan Name	Starter Suite	Growth
Cheapest Plan Cost Per Month	$165	$47
Mid Priced Plan Name	Enterprise	Pro
Mid Priced Plan Cost Per Month	$165	$47
Top Plan Name	Einstein 1 Sales	Enterprise
Top Plan Cost Per Month	$500	$71

Salesforce vs Freshsales Features

Salesforce Starter Suite vs Freshsales Growth

Salesforce Starter Suite	Freshsales Growth
Simplified Setup & Onboarding Lead, Account, Contact & Opportunity Management Email Integration & Automated Activity Capture Account, Contact, Lead, and Opportunity Management	Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Basic Workflows Contextual Collaboration with Slack Product Catalog Curated Reports Freshworks Marketplace 1 CPQ license Mobile App 24×5 Support

Salesforce Enterprise vs Freshsales Pro

Salesforce Enterprise

Freshsales Pro

Everything in Professional plus Advanced Pipeline Management & Deal Insights
Territory Management & Planning
Workflow & Approvals Automation
Account, Contact, Lead, and Opportunity Management
Advanced Forecast & Pipeline Management

Kanban View for Contacts, Accounts, and Deals
Contact Lifecycle Stages
Built-in Chat, Email, & Phone
Email Templates
Custom Fields
Basic Workflows
Contextual Collaboration with Slack
Product Catalog
Curated Reports
Freshworks Marketplace
1 CPQ license
Mobile App
24×5 Support
Contact Scoring by Freddy AI
Custom Sales Activities
Advanced custom fields
Auto-assignment Rules
Territory Management
Sales Sequences
Sales Emails by Freddy AI
Rephrase, Expand, and Enhance text by Freddy AI
Bring Your Own Carrier (B.Y.O.C)
Multiple Sales Pipelines
Account Hierarchy
Deal Insights by Freddy AI
Advanced Workflows
Custom Reports

Salesforce Einstein 1 Sales vs Freshsales Enterprise

Salesforce Einstein 1 Sales

Freshsales Enterprise

Everything in Unlimited plus Einstein Copilot powered by Generative AI
Performance Management, Sales Programs, and Team Collaboration with Slack
Connect and unify all data with Data Cloud and Revenue Intelligence
Account, Contact, Lead, and Opportunity Management
Advanced Forecast & Pipeline Management
Sales Engagement & Conversation Intelligence
Premier Success Plan
Generative AI
Unified Data
Sales Planning, Programs & Collaboration

Kanban View for Contacts, Accounts, and Deals
Contact Lifecycle Stages
Built-in Chat, Email, & Phone
Email Templates
Custom Fields
Basic Workflows
Contextual Collaboration with Slack
Product Catalog
Curated Reports
Freshworks Marketplace
1 CPQ license
Mobile App
24×5 Support
Contact Scoring by Freddy AI
Custom Sales Activities
Advanced custom fields
Auto-assignment Rules
Territory Management
Sales Sequences
Sales Emails by Freddy AI
Rephrase, Expand, and Enhance text by Freddy AI
Bring Your Own Carrier (B.Y.O.C)
Multiple Sales Pipelines
Account Hierarchy
Deal Insights by Freddy AI
Advanced Workflows
Custom Reports
Field-level Permissions
Custom Modules
Forecasting Insights by Freddy AI
Workflows for Custom Modules
Sandbox
Audit Logs
Dedicated Account Manager

Salesforce vs Freshsales Integrations

Salesforce	Freshsales
G Suite Slack Quickbooks MailChimp LinkedIn Docusign JIRA HelloSign CodeScience ActiveCampaign	Teamviewer MailChimp Shopify QuickBooks Razorpay Jira Viber Microsoft Dynamics Magento FrontApp

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Salesforce	Freshsales
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	No	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	Yes
WhatsApp integration	Yes	No
Facebook Integration	No	Yes
LinkedIn Integration	Yes	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	Yes
Office 365 Integration	Yes	Yes
Google Sheets Integration	Yes	Yes
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	Yes	Yes
Trello Integration	Yes	Yes
Zapier Integration	Yes	Yes
Invoicing	No	Yes
Marketing Automation	Yes	Yes
Email Marketing	Yes	Yes
SMS & Text Messaging	No	Yes
Project Management	Yes	No
AI	Yes	Yes
Voip & Telephony Integration	No	Yes
Dialer	Yes	No
Contract Management	Yes	Yes
Inventory Management	No	Yes
Quoting	Yes	Yes
Drip Marketing	No	Yes
Customer Portal	No	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	Yes	No
Ticketing System	No	No
Call Recording	Yes	Yes
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	Yes
Shared Inbox	No	Yes
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Salesforce vs Freshsales Industry Specific CRM Solutions

The following comparison looks at whether or not Salesforce or Freshsales have dedicated landing pages explaining how their CRM software could be used for each industry.

	Salesforce	Freshsales
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	No	No
Automotive Industry	Yes	No
Banks & Banking	No	Yes
Call Centers	Yes	No
Car & Auto Dealerships	Yes	No
Charity & Non-profit	Yes	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	No
Construction	Yes	No
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	Yes
Dentists	Yes	No
Doctors	Yes	Yes
Ecommerce	Yes	Yes
Email Marketing	Yes	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	Yes	No
Financial Advisors & Services	Yes	Yes
Freight Brokers & Forwarders	Yes	Yes
Government & Public Sector	Yes	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	Yes
HVAC	No	No
Insurance Agents	Yes	Yes
Investment Banking	Yes	No
Landscapers	Yes	No
Lawyers & Law Firms	Yes	Yes
Logistics	Yes	Yes
Manufacturing	Yes	Yes
Marketing	No	Yes
Mortgage Brokers & Loan Offices	Yes	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	Yes
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	Yes	Yes
Real Estate	No	Yes
Recruiting & Recruitment Agencies	Yes	Yes
Restaurants	Yes	Yes
Retail	Yes	Yes
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	Yes	Yes
Senior Living	Yes	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	No
Therapists	Yes	No
Tour Operators	Yes	No
Travel Agents	Yes	Yes
Universities, College & Higher Education	Yes	Yes
Web Designers	No	No
Wholesalers & Distributors	Yes	No

Salesforce vs Freshsales Pros & Cons

Salesforce Pros Free 30-day trial Lead management Best customer relationship management tool	Freshsales Pros Free plan Keep track of new leads and deals Various automations available
Salesforce Cons No free plan The two factor authentication can be complicated Very difficult to set up and customize	Freshsales Cons Customer support could be improved Graphics could be updated Bad reporting system

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