Salesforce vs Capsule Reviews & Pricing In 2025

Want to know if Salesforce or Capsule is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Salesforce vs Capsule Reviews

	Salesforce	Capsule
Trustpilot Rating	4.3	4.6
Number of Trustpilot Reviews	412	42
iPhone App Rating	4.7	4.6
Number of iPhone App Reviews	298,700	38
Android App Rating	3.8	3.9
Number of Android App Reviews	47,300	347

Sources

• https://www.trustpilot.com/review/salesforce.com
• https://www.trustpilot.com/review/capsulecrm.com
• https://apps.apple.com/us/app/salesforce/id404249815
• https://apps.apple.com/us/app/capsule-crm/id660292932
• https://play.google.com/store/apps/details?id=com.salesforce.chatter&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US

Salesforce vs Capsule Pricing

	Salesforce	Capsule
Free Plan	No	Yes
Free Plan Limits	NA	Two users & 250 contacts
Free Trial	Yes	Yes
Free Trial Length	30 day	14 day
Cheapest Plan Name	Starter Suite	Starter
Cheapest Plan Cost Per Month	$165	$38
Mid Priced Plan Name	Enterprise	Growth
Mid Priced Plan Cost Per Month	$165	$38
Top Plan Name	Einstein 1 Sales	Ultimate
Top Plan Cost Per Month	$500	$75

Salesforce vs Capsule Features

Salesforce Starter Suite vs Capsule Starter

Salesforce Starter Suite	Capsule Starter
Simplified Setup & Onboarding Lead, Account, Contact & Opportunity Management Email Integration & Automated Activity Capture Account, Contact, Lead, and Opportunity Management	Everything in Free 30,000 Contacts 1 Sales Pipeline 1 Project Board 50 Custom Fields 5 Email Templates 1 Shared Mailbox 10 AI Content Assists Activity Reporting Key integrations

Salesforce Enterprise vs Capsule Growth

Salesforce Enterprise	Capsule Growth
Everything in Professional plus Advanced Pipeline Management & Deal Insights Territory Management & Planning Workflow & Approvals Automation Account, Contact, Lead, and Opportunity Management Advanced Forecast & Pipeline Management	Everything in Starter 60,000 Contacts 5 Sales Pipelines 5 Project Boards 150 Custom Fields 50 Email Templates 3 Shared Mailboxes 1000 AI Content Assists Important Fields Workflow Automation Custom Activity Types Advanced Sales Reporting User Roles & Permissions

Salesforce Einstein 1 Sales vs Capsule Ultimate

Salesforce Einstein 1 Sales

Capsule Ultimate

Everything in Unlimited plus Einstein Copilot powered by Generative AI Performance Management, Sales Programs, and Team Collaboration with Slack Connect and unify all data with Data Cloud and Revenue Intelligence Account, Contact, Lead, and Opportunity Management Advanced Forecast & Pipeline Management Sales Engagement & Conversation Intelligence Premier Success Plan Generative AI Unified Data Sales Planning, Programs & Collaboration

Everything in Advanced 240,000 Contacts 100 Sales Pipelines 100 Project Boards Unlimited Custom Fields 1000 Email Templates 10 Shared Mailboxes 1000 AI Content Assists Implementation Support Import Assistance Custom Training Dedicated Account Manager Ongoing Priority Support

Salesforce vs Capsule Integrations

Salesforce	Capsule
G Suite Slack Quickbooks MailChimp LinkedIn Docusign JIRA HelloSign CodeScience ActiveCampaign	Transpond Xero Zapier FreshBooks Mailchimp Sage FreeAgent Microsoft Google QuickBooks

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Salesforce	Capsule
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	No	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	Yes
WhatsApp integration	Yes	No
Facebook Integration	No	No
LinkedIn Integration	Yes	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	No	No
Project Management	Yes	Yes
AI	Yes	Yes
Voip & Telephony Integration	No	No
Dialer	Yes	No
Contract Management	Yes	No
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	No	No
Customer Portal	No	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	Yes	No
Ticketing System	No	No
Call Recording	Yes	No
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	Yes
Shared Inbox	No	Yes
Create Landing Pages	Yes	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Salesforce vs Capsule Industry Specific CRM Solutions

The following comparison looks at whether or not Salesforce or Capsule have dedicated landing pages explaining how their CRM software could be used for each industry.

	Salesforce	Capsule
Accountants & Accounting Firms	Yes	Yes
Architects & Architecture Firms	No	Yes
Automotive Industry	Yes	No
Banks & Banking	No	No
Call Centers	Yes	No
Car & Auto Dealerships	Yes	Yes
Charity & Non-profit	Yes	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	Yes
Construction	Yes	Yes
Contractors	Yes	Yes
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	Yes	No
Doctors	Yes	Yes
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	Yes	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	Yes	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	No	Yes
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	Yes
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	Yes	Yes
Landscapers	Yes	No
Lawyers & Law Firms	Yes	Yes
Logistics	Yes	No
Manufacturing	Yes	Yes
Marketing	No	No
Mortgage Brokers & Loan Offices	Yes	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	Yes
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	Yes
Professional Services	Yes	Yes
Property Management	Yes	No
Real Estate	No	Yes
Recruiting & Recruitment Agencies	Yes	Yes
Restaurants	Yes	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	Yes	Yes
Senior Living	Yes	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	No
Therapists	Yes	No
Tour Operators	Yes	Yes
Travel Agents	Yes	Yes
Universities, College & Higher Education	Yes	No
Web Designers	No	No
Wholesalers & Distributors	Yes	Yes

Salesforce vs Capsule Pros & Cons

Salesforce Pros Free 30-day trial Lead management Best customer relationship management tool	Capsule Pros Available free plan Integrates well with Google Workspace and Microsoft 365 Sales pipeline dashboard is very crisp and clear
Salesforce Cons No free plan The two factor authentication can be complicated Very difficult to set up and customize	Capsule Cons Lack of user permissions Suited to companies managing recurring agreements Need to dig deep to find some of the functionality

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