Pipedrive vs Bitrix24 Reviews & Pricing In 2025

Want to know if Pipedrive or Bitrix24 is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Pipedrive vs Bitrix24 Reviews

	Pipedrive	Bitrix24
Trustpilot Rating	4.5	3.1
Number of Trustpilot Reviews	1,803	52
iPhone App Rating	3.7	3.9
Number of iPhone App Reviews	500	494
Android App Rating	4	3.8
Number of Android App Reviews	3,270	48,400

Sources

Pipedrive vs Bitrix24 Pricing

	Pipedrive	Bitrix24
Free Plan	No	Yes
Free Plan Limits	NA	Unlimited users & 5GB
Free Trial	Yes	Yes
Free Trial Length	14 day	15 day
Cheapest Plan Name	Essential	Basic
Cheapest Plan Cost Per Month	$64	$249
Mid Priced Plan Name	Professional	Professional
Mid Priced Plan Cost Per Month	$64	$249
Top Plan Name	Enterprise	Enterprise
Top Plan Cost Per Month	$129	$499

Pipedrive vs Bitrix24 Features

Pipedrive Essential vs Bitrix24 Basic

Pipedrive Essential	Bitrix24 Basic
Lead, deal, contact, calendar and pipeline management Seamless data import and 400+ integrations	24 GB 5 users Collaboration Tasks & projects CRM Bitrix24 Sign Drive Contact Center Website builder Online store Customer support

Pipedrive Professional vs Bitrix24 Professional

Pipedrive Professional	Bitrix24 Professional
Lead, deal, contact, calendar and pipeline management Seamless data import and 400+ integrations Full email sync with templates, open and click tracking and group emailing Automations builder, including email sequences Meeting, email and video call scheduling	1 024 GB 100 users Collaboration Tasks & projects X5 CRM Bitrix24 Sign Drive Contact Center Website builder Online store Marketing Online documents Sales Intelligence Automation HR Customer support Administration

Pipedrive Enterprise vs Bitrix24 Enterprise

Pipedrive Enterprise

Bitrix24 Enterprise

Lead, deal, contact, calendar and pipeline management
Seamless data import and 400+ integrations
Full email sync with templates, open and click tracking and group emailing
Automations builder, including email sequences
Meeting, email and video call scheduling
Project planning, tracking and delivery
Phone support
Scalable control of account permissions and visibilities
Ideal for increasingly busy pipelines and complex team structures
Enhanced security preferences
Complete access to all features
Unlimited reports and customizations
Double the number of automations per seat

3 TB
250 users
Collaboration
Tasks & projects
X5 CRM
Bitrix24 Sign
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Automation
HR
Multiple branches
Scalability
Enterprise pack
Customer support
Administration

Pipedrive vs Bitrix24 Integrations

Pipedrive	Bitrix24
Zapier Surfe Slack PandaDoc DocuSign Xero Stripe Trello Asana Zendesk	Google MS Office OpenOffice Xero Mailchimp Unisender Mailigen Docusign IBM Lotus Notes Dropbox

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Pipedrive	Bitrix24
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	No
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	Yes
Mailchimp Integration	Yes	Yes
WhatsApp integration	Yes	Yes
Facebook Integration	Yes	No
LinkedIn Integration	Yes	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	Yes	Yes
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	Yes
Xero Integration	Yes	Yes
Notion Integration	Yes	No
Asana Integration	Yes	Yes
Trello Integration	Yes	Yes
Zapier Integration	Yes	Yes
Invoicing	Yes	Yes
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	No	Yes
Project Management	Yes	Yes
AI	Yes	Yes
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	Yes	Yes
Inventory Management	No	Yes
Quoting	Yes	Yes
Drip Marketing	Yes	Yes
Customer Portal	Yes	Yes
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	No	Yes
Call Recording	Yes	Yes
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	Yes
Shared Inbox	Yes	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	Yes
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Pipedrive vs Bitrix24 Industry Specific CRM Solutions

The following comparison looks at whether or not Pipedrive or Bitrix24 have dedicated landing pages explaining how their CRM software could be used for each industry.

	Pipedrive	Bitrix24
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	Yes	No
Automotive Industry	Yes	No
Banks & Banking	Yes	No
Call Centers	Yes	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	Yes	No
Churches	No	Yes
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	No
Construction	Yes	Yes
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	Yes
Dentists	Yes	No
Doctors	Yes	Yes
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	Yes	Yes
Field Service	Yes	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	Yes	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	Yes	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	Yes	Yes
Logistics	Yes	Yes
Manufacturing	Yes	No
Marketing	Yes	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	Yes	No
Photographers	Yes	Yes
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	Yes	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	Yes	Yes
Retail	Yes	Yes
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	No	No
Senior Living	No	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	Yes
Therapists	No	No
Tour Operators	No	Yes
Travel Agents	Yes	Yes
Universities, College & Higher Education	Yes	No
Web Designers	Yes	No
Wholesalers & Distributors	No	No

Pipedrive vs Bitrix24 Pros & Cons

Pipedrive Pros Machine learning-powered sales assistant for all plans Workflow automation Auto-tracking calls and emails	Bitrix24 Pros Sophisticated automation for sales, marketing, and project tasks Advanced email features Allows for deep customization of CRM fields, workflows, and processes
Pipedrive Cons No free plan Drag-and-drop deal management can be tricky Customer service is terrible	Bitrix24 Cons Not very intuitive or user-friendly Complexity in the initial setup Involves a learning curve

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