Pipedrive vs Act! Reviews & Pricing In 2025

Want to know if Pipedrive or Act! is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Pipedrive vs Act! Reviews

	Pipedrive	Act!
Trustpilot Rating	4.5	4.2
Number of Trustpilot Reviews	1,803	10
iPhone App Rating	3.7	2.3
Number of iPhone App Reviews	500	37
Android App Rating	4	2.4
Number of Android App Reviews	3,270	72

Sources

• https://www.trustpilot.com/review/pipedrive.com
• https://www.trustpilot.com/review/www.act.com
• https://apps.apple.com/us/app/crm-sales-tracker-by-pipedrive/id921456160
• https://apps.apple.com/us/app/act-companion/id1167654821
• https://play.google.com/store/apps/details?id=com.pipedrive&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.act.companion&hl=en_US&gl=US

Pipedrive vs Act! Pricing

	Pipedrive	Act!
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	14 day
Cheapest Plan Name	Essential	Act! Premium Cloud
Cheapest Plan Cost Per Month	$64	Not Listed
Mid Priced Plan Name	Professional	NA
Mid Priced Plan Cost Per Month	$64	Not Listed
Top Plan Name	Enterprise	Act! Premium Desktop
Top Plan Cost Per Month	$129	$37.50

Pipedrive vs Act! Features

Pipedrive Essential vs Act! Act! Premium Cloud

Pipedrive Essential	Act! Act! Premium Cloud
Lead, deal, contact, calendar and pipeline management Seamless data import and 400+ integrations	Immediate, browser-based access World-class, secure hosting Automatic updates and backups Optional desktop sync Expert technical support

Pipedrive Professional vs Act! NA

Pipedrive Professional	Act! NA
Lead, deal, contact, calendar and pipeline management Seamless data import and 400+ integrations Full email sync with templates, open and click tracking and group emailing Automations builder, including email sequences Meeting, email and video call scheduling	NA

Pipedrive Enterprise vs Act! Act! Premium Desktop

Pipedrive Enterprise

Act! Act! Premium Desktop

Lead, deal, contact, calendar and pipeline management Seamless data import and 400+ integrations Full email sync with templates, open and click tracking and group emailing Automations builder, including email sequences Meeting, email and video call scheduling Project planning, tracking and delivery Phone support Scalable control of account permissions and visibilities Ideal for increasingly busy pipelines and complex team structures Enhanced security preferences Complete access to all features Unlimited reports and customizations Double the number of automations per seat

Networked and offline access Self-managed security Complete control of updates Compatibility w/desktop add-ons Expert technical support

Pipedrive vs Act! Integrations

Pipedrive	Act!
Zapier Surfe Slack PandaDoc DocuSign Xero Stripe Trello Asana Zendesk	Slack Eventbrite SurveyMonkey Shopify BigCommerce Facebook Freshdesk Zendesk QuickBooks Xero

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Pipedrive	Act!
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	No
Mailchimp Integration	Yes	No
WhatsApp integration	Yes	No
Facebook Integration	Yes	Yes
LinkedIn Integration	Yes	Yes
Twitter/X Integration	No	Yes
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	Yes
Office 365 Integration	Yes	Yes
Google Sheets Integration	Yes	Yes
Xero Integration	Yes	Yes
Notion Integration	Yes	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	Yes	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	Yes
SMS & Text Messaging	No	Yes
Project Management	Yes	No
AI	Yes	No
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	Yes	Yes
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	Yes	Yes
Customer Portal	Yes	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	Yes	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	Yes	Yes
Shared Inbox	Yes	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	Yes

Pipedrive vs Act! Industry Specific CRM Solutions

The following comparison looks at whether or not Pipedrive or Act! have dedicated landing pages explaining how their CRM software could be used for each industry.

	Pipedrive	Act!
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	Yes	No
Automotive Industry	Yes	No
Banks & Banking	Yes	No
Call Centers	Yes	No
Car & Auto Dealerships	No	No
Charity & Non-profit	Yes	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	No
Construction	Yes	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	Yes	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	Yes	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	Yes
Event Management	Yes	No
Field Service	Yes	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	Yes	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	Yes	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	Yes	Yes
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	Yes	No
Manufacturing	Yes	No
Marketing	Yes	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	Yes	No
Photographers	Yes	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	Yes	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	Yes	No
Restaurants	Yes	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	No	No
Senior Living	No	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	Yes	No
Universities, College & Higher Education	Yes	No
Web Designers	Yes	No
Wholesalers & Distributors	No	No

Pipedrive vs Act! Pros & Cons

Pipedrive Pros Machine learning-powered sales assistant for all plans Workflow automation Auto-tracking calls and emails	Act! Pros Good marketing automation workflow builder Excellent Sales Pipeline Tracking Robust contact management
Pipedrive Cons No free plan Drag-and-drop deal management can be tricky Customer service is terrible	Act! Cons Dated user interface Email integration requires an external email client Limited access to analytics

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