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Oracle NetSuite vs Nextiva Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Oracle NetSuite or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Oracle NetSuite vs Nextiva Reviews

Oracle NetSuiteNextiva
Trustpilot Rating1.84.6
Number of Trustpilot Reviews192,941
iPhone App Rating2.33.8
Number of iPhone App Reviews443,900
Android App Rating24.1
Number of Android App Reviews4143,040

Sources

  • https://www.trustpilot.com/review/netsuite.com
  • https://www.trustpilot.com/review/nextiva.com
  • https://apps.apple.com/us/app/netsuite/id1449263734
  • https://apps.apple.com/us/app/nextiva-app/id738802901
  • https://play.google.com/store/apps/details?id=com.netsuite.nsforandroid.app&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

Oracle NetSuite vs Nextiva Pricing

Oracle NetSuiteNextiva
Free PlanNoNo
Free Plan LimitsNANA
Free TrialNoNo
Free Trial LengthNANA
Cheapest Plan NameStandardEssential
Cheapest Plan Cost Per MonthNot Listed$35.95
Mid Priced Plan NameNAProfessional
Mid Priced Plan Cost Per MonthNot Listed$35.95
Top Plan NameNAEnterprise
Top Plan Cost Per MonthNot Listed$45.95

Oracle NetSuite vs Nextiva Features

Oracle NetSuite Standard vs Nextiva Essential

Oracle NetSuite StandardNextiva Essential
  • Sales Force Automation
  • Marketing Automation
  • Customer Service Management
  • Partner Relationship Management
  • Mobile
  • Reporting and Analytics
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Oracle NetSuite NA vs Nextiva Professional

Oracle NetSuite NANextiva Professional
NA
  • Unlimited conference calls, 40 participants
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Oracle NetSuite NA vs Nextiva Enterprise

Oracle NetSuite NANextiva Enterprise
NA
  • Unlimited participants on voice & video conferencing
  • Call recording
  • Unlimited video conference recording
  • Voicemail transcription
  • Microsoft Teams/ Enterprise Integrations
  • Single Sign On
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Oracle NetSuite vs Nextiva Integrations

Oracle NetSuiteNextiva
  • Mailchimp
  • DocuSign
  • Rippling
  • HubSpot
  • Box
  • BambooHR
  • Microsoft Outlook
  • Constant Contact
  • Emburse Certify Expense
  • Wrike
  • Zoho
  • Salesforce
  • Hubspot
  • Zendesk
  • Netsuite
  • Workbooks
  • ServiceNow
  • Bullhorn
  • Microsoft Dynamics
  • SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Oracle NetSuiteNextiva
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationNoYes
QuickBooks IntegrationNoNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoYes
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoYes
Xero IntegrationNoNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationNoNo
InvoicingYesNo
Marketing AutomationYesNo
Email MarketingNoNo
SMS & Text MessagingNoYes
Project ManagementYesNo
AINoNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesNo
Drip MarketingNoNo
Customer PortalYesYes
Appointment SchedulingNoNo
Workflow Automation & ManagementYesYes
ERPYesNo
Order ManagementYesNo
Ticketing SystemYesNo
Call RecordingNoYes
Call TrackingNoYes
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesNoNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramYesNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Oracle NetSuite vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not Oracle NetSuite or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

Oracle NetSuiteNextiva
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoYes
Banks & BankingNoNo
Call CentersNoYes
Car & Auto DealershipsNoNo
Charity & Non-profitYesPhone but not CRM for nonprofits
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNot a CRM solutionNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsNoNo
EcommerceYesNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNot a CRM offering but ERP for this sectorYes
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsNoYes
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoYes
LogisticsYesYes
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateNoPhone but not CRM for real estate
Recruiting & Recruitment AgenciesNoNo
RestaurantsYesYes
RetailYesYes
Roofers & RoofingNoNo
SaaSNoNo
SchoolsYesYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationYesYes
Web DesignersNoNo
Wholesalers & DistributorsYesNo

Oracle NetSuite vs Nextiva Pros & Cons

Oracle NetSuite Pros

  • Capable of accommodating technological changes
  • Supports small and midsize companies as they grow into large companies
  • Supports more than 190 currencies and a variety of exchange rates and payment options
Nextiva Pros

  • Lots of collaboration features
  • Auto-attendant feature
  • Track leads and manage customer relationships
Oracle NetSuite Cons

  • Too expensive for businesses on a tighter budget
  • Requires specialized knowledge and budget for add-ons
  • The financial statement creation is complex
Nextiva Cons

  • Lot of bugs in the Nextiva mobile app
  • Few management features
  • Customer support

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