Nutshell vs Act! Reviews & Pricing In 2025

Want to know if Nutshell or Act! is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Nutshell vs Act! Reviews

	Nutshell	Act!
Trustpilot Rating	2.8	4.2
Number of Trustpilot Reviews	3	10
iPhone App Rating	3.4	2.3
Number of iPhone App Reviews	68	37
Android App Rating	4.2	2.4
Number of Android App Reviews	206	72

Sources

• https://www.trustpilot.com/review/nutshell.com
• https://www.trustpilot.com/review/www.act.com
• https://apps.apple.com/us/app/nutshell-small-business-crm/id337938121
• https://apps.apple.com/us/app/act-companion/id1167654821
• https://play.google.com/store/apps/details?id=com.nutshell.crm&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.act.companion&hl=en_US&gl=US

Nutshell vs Act! Pricing

	Nutshell	Act!
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	14 day
Cheapest Plan Name	Foundation	Act! Premium Cloud
Cheapest Plan Cost Per Month	$49	Not Listed
Mid Priced Plan Name	Pro	NA
Mid Priced Plan Cost Per Month	$49	Not Listed
Top Plan Name	Enterprise	Act! Premium Desktop
Top Plan Cost Per Month	$79	$37.50

Nutshell vs Act! Features

Nutshell Foundation vs Act! Act! Premium Cloud

Nutshell Foundation	Act! Act! Premium Cloud
Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support	Immediate, browser-based access World-class, secure hosting Automatic updates and backups Optional desktop sync Expert technical support

Nutshell Pro vs Act! NA

Nutshell Pro	Act! NA
Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support Sales automation Multiple pipelines Personal email sequences Sales quotas and activity quotas Full reporting suite, including Activity, Funnel, and Forecast reports	NA

Nutshell Enterprise vs Act! Act! Premium Desktop

Nutshell Enterprise

Act! Act! Premium Desktop

Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support Sales automation Multiple pipelines Personal email sequences Sales quotas and activity quotas Full reporting suite, including Activity, Funnel, and Forecast reports 50 AI timeline summarizations per user each month Zoom transcription summarization Click tracking & notifications (also in Pro) Connected form set up (also in Pro) Unlimited in-app phone dialing and recording (also in Pro) Unlimited pipelines and custom fields 100 AI timeline summarizations per user each month Audit log, Changelog and Read-only SQL access Multiple currencies Free scheduled phone support Ongoing white glove imports API support

Networked and offline access Self-managed security Complete control of updates Compatibility w/desktop add-ons Expert technical support

Nutshell vs Act! Integrations

Nutshell	Act!
Google Suite Microsoft 365 PandaDoc Dropbox Quickbooks Slack Zapier AppConnect Jira SAP	Slack Eventbrite SurveyMonkey Shopify BigCommerce Facebook Freshdesk Zendesk QuickBooks Xero

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Nutshell	Act!
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	No
Mailchimp Integration	No	No
WhatsApp integration	No	No
Facebook Integration	Yes	Yes
LinkedIn Integration	Yes	Yes
Twitter/X Integration	Yes	Yes
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	Yes
Office 365 Integration	Yes	Yes
Google Sheets Integration	Yes	Yes
Xero Integration	No	Yes
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	Yes
SMS & Text Messaging	No	Yes
Project Management	No	No
AI	Yes	No
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	No	Yes
Inventory Management	No	No
Quoting	No	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	No	No
Call Tracking	No	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	No	Yes
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	Yes	Yes

Nutshell vs Act! Industry Specific CRM Solutions

The following comparison looks at whether or not Nutshell or Act! have dedicated landing pages explaining how their CRM software could be used for each industry.

	Nutshell	Act!
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	Yes	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	No
Dentists	No	No
Doctors	No	No
Ecommerce	Yes	No
Email Marketing	Yes	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	Yes
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	Yes	No
HVAC	Yes	No
Insurance Agents	No	No
Investment Banking	No	Yes
Landscapers	Yes	No
Lawyers & Law Firms	No	No
Logistics	No	No
Manufacturing	Yes	No
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	No	No
Restaurants	No	No
Retail	Yes	No
Roofers & Roofing	Yes	No
SaaS	Yes	No
Schools	No	No
Senior Living	No	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	Yes	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Nutshell vs Act! Pros & Cons

Nutshell Pros User Interface Color-Coded System Automation and Sync	Act! Pros Good marketing automation workflow builder Excellent Sales Pipeline Tracking Robust contact management
Nutshell Cons Collaboration Challenges Inconvenient lead contact bar AI only available for higher-tier users	Act! Cons Dated user interface Email integration requires an external email client Limited access to analytics

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