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Microsoft Dynamics 365 vs Brevo Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Microsoft Dynamics 365 or Brevo is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Microsoft Dynamics 365 vs Brevo Reviews

Microsoft Dynamics 365Brevo
Trustpilot Rating1.44.2
Number of Trustpilot Reviews1,5884,431
iPhone App Rating4.33.5
Number of iPhone App Reviews8924
Android App Rating4No Rating
Number of Android App Reviews7,330No Review

Sources

  • https://www.trustpilot.com/review/www.microsoft.com
  • https://www.trustpilot.com/review/www.brevo.com
  • https://apps.apple.com/us/app/microsoft-dynamics-365/id678800460
  • https://apps.apple.com/us/app/conversations-by-brevo/id1605601366
  • https://play.google.com/store/apps/details?id=com.microsoft.crm.crmphone&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.sendinblue.conversationsapp&hl=en_US&gl=US

Microsoft Dynamics 365 vs Brevo Pricing

Microsoft Dynamics 365Brevo
Free PlanNo300 emails per day
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length30 day30 day
Cheapest Plan NameDynamics 365 Sales ProfessionalStarter
Cheapest Plan Cost Per Month$95$65
Mid Priced Plan NameDynamics 365 Sales EnterpriseBusiness
Mid Priced Plan Cost Per Month$95$65
Top Plan NameDynamics 365 Sales PremiumEnterprise
Top Plan Cost Per Month$135Not Listed

Microsoft Dynamics 365 vs Brevo Features

Microsoft Dynamics 365 Dynamics 365 Sales Professional vs Brevo Starter

Microsoft Dynamics 365 Dynamics 365 Sales ProfessionalBrevo Starter
  • Lead and opportunity management
  • Marketing lists and quick campaigns
  • Products, price lists, and product bundles
  • Quotes, orders, and invoices
  • CPQ and data enrichment solution discovery
  • Live org charts
  • Mobile app
  • Outlook
  • Exchange
  • Excel
  • Teams3
  • OneDrive / SharePoint
  • OneNote
  • Export to Excel
  • Advanced analytics with separate Microsoft Power BI license
  • Real-time sales reports and dashboards
  • From 20k emails/month
  • No daily sending limit
  • No Brevo logo (add-on)
  • Basic reporting & analytics
  • Email support
  • Customizable email templates
  • Drag & drop editor
  • Transactional emails
  • SMS & WhatsApp campaigns

Microsoft Dynamics 365 Dynamics 365 Sales Enterprise vs Brevo Business

Microsoft Dynamics 365 Dynamics 365 Sales EnterpriseBrevo Business
  • Lead and opportunity management
  • Marketing lists and quick campaigns
  • Products, price lists, and product bundles
  • Quotes, orders, and invoices
  • CPQ and data enrichment solution discovery
  • Live org charts
  • Mobile app
  • Forecasting
  • Product relationships and hierarchies
  • Cases (for Sales)
  • Assistant (standard cards)
  • Email intelligence (email engagement and auto-capture)
  • Sales playbooks
  • Competitors, sales goals, and territory management
  • Partner relationship management
  • Outlook
  • Exchange
  • Excel
  • Teams3
  • OneDrive / SharePoint
  • OneNote
  • Knowledge management
  • Export to Excel
  • Advanced analytics with separate Microsoft Power BI license
  • Real-time sales reports and dashboards
  • Application customizations
  • Custom applications5 (Microsoft Power Apps)
  • Workflow automation6 (Microsoft Power Automate)
  • Contextual insights and recommendations with natural language
  • Copilot full-screen view
  • Copilot-generated lead and opportunity summaries
  • Copilot-generated meeting preparation summaries
  • Copilot-generated emails
  • Conversation intelligence
  • Create, edit, and read Dynamics 365 Sales records in Outlook
  • Copilot-generated opportunity summaries in Outlook
  • Copilot-generated emails in Outlook
  • Copilot-generated email summaries in Outlook
  • Conversation intelligence
  • Collaborative deal rooms in Teams3
  • From 20k emails/month
  • Marketing automation
  • A/B testing
  • Advanced statistics
  • Multi-user access
  • Send time optimization
  • Phone support
  • No daily sending limit
  • No Brevo logo (add-on)
  • Basic reporting & analytics
  • Email support
  • Customizable email templates
  • Drag & drop editor
  • Transactional emails
  • SMS & WhatsApp campaigns

Microsoft Dynamics 365 Dynamics 365 Sales Premium vs Brevo Enterprise

Microsoft Dynamics 365 Dynamics 365 Sales PremiumBrevo Enterprise
  • Lead and opportunity management
  • Marketing lists and quick campaigns
  • Products, price lists, and product bundles
  • Quotes, orders, and invoices
  • CPQ and data enrichment solution discovery
  • Live org charts
  • Mobile app
  • Forecasting
  • Product relationships and hierarchies
  • Cases (for Sales)
  • Assistant (standard cards)
  • Email intelligence (email engagement and auto-capture)
  • Sales playbooks
  • Competitors, sales goals, and territory management
  • Partner relationship management
  • Outlook
  • Exchange
  • Excel
  • Teams3
  • OneDrive / SharePoint
  • OneNote
  • Knowledge management
  • Export to Excel
  • Advanced analytics with separate Microsoft Power BI license
  • Real-time sales reports and dashboards
  • Application customizations
  • Custom applications5 (Microsoft Power Apps)
  • Workflow automation6 (Microsoft Power Automate)
  • Contextual insights and recommendations with natural language
  • Copilot full-screen view
  • Copilot-generated lead and opportunity summaries
  • Copilot-generated meeting preparation summaries
  • Copilot-generated emails
  • Conversation intelligence
  • Create, edit, and read Dynamics 365 Sales records in Outlook
  • Copilot-generated opportunity summaries in Outlook
  • Copilot-generated emails in Outlook
  • Copilot-generated email summaries in Outlook
  • Conversation intelligence
  • Collaborative deal rooms in Teams3
  • Sub-account management
  • Enterprise-grade security
  • Advanced integrations
  • Exclusive features
  • Tailored onboarding
  • Personalized support
  • From 20k emails/month
  • Marketing automation
  • A/B testing
  • Advanced statistics
  • Multi-user access
  • Send time optimization
  • Phone support
  • No daily sending limit
  • No Brevo logo (add-on)
  • Basic reporting & analytics
  • Email support
  • Customizable email templates
  • Drag & drop editor
  • Transactional emails
  • SMS & WhatsApp campaigns

Microsoft Dynamics 365 vs Brevo Integrations

Microsoft Dynamics 365Brevo
  • DocuSign
  • Salesforce
  • Microsoft Teams
  • ADP Workforce Now
  • Emburse Certify Expense
  • LinkedIn
  • Adobe Acrobat Sign
  • Zoho Expense
  • PandaDoc
  • Nextiva
  • PayPal
  • WordPress
  • Shopify
  • HubSpot
  • Zapier
  • Freshdesk
  • Pipedrive
  • Zendesk
  • Jotform
  • WooCommerce

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Microsoft Dynamics 365Brevo
APINoYes
Outlook IntegrationYesYes
Gmail IntegrationNoYes
QuickBooks IntegrationNoNo
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationNoYes
WhatsApp integrationNoNo
Facebook IntegrationNoYes
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationNoNo
Xero IntegrationNoNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationNoYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingNoYes
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationNoNo
DialerYesNo
Contract ManagementNoNo
Inventory ManagementYesNo
QuotingYesNo
Drip MarketingNoYes
Customer PortalYesNo
Appointment SchedulingNoNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementYesNo
Ticketing SystemYesNo
Call RecordingYesYes
Call TrackingNoYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxNoYes
Create Landing PagesNoYes
Chat FunctionYesYes
Website BuilderNoYes
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoYes
Cloud StorageYesNo
Document StorageYesNo
MappingNoYes

Microsoft Dynamics 365 vs Brevo Industry Specific CRM Solutions

The following comparison looks at whether or not Microsoft Dynamics 365 or Brevo have dedicated landing pages explaining how their CRM software could be used for each industry.

Microsoft Dynamics 365Brevo
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitYesNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsNoNo
EcommerceYesYes
Email MarketingNoYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsYesNo
Event ManagementNoNo
Field ServiceYesNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersDoesn’t mention CRM for healthcareNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsNoNo
ManufacturingYesNo
MarketingNoYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsYesNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateNoNo
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoNo
RetailNot a CRM solutionYes
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsYesNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Microsoft Dynamics 365 vs Brevo Pros & Cons

Microsoft Dynamics 365 Pros

  • Cloud service and on-premises solution
  • Wide range of features
  • Free 30-day trial
Brevo Pros

  • Great email builder and template
  • Free CRM software
  • Easy to set up automations and multiple pre-built options to save time
Microsoft Dynamics 365 Cons

  • Integration available as an add-on
  • Difficulty with the user interface
  • Customer service not that effective
Brevo Cons

  • Some features use credits and cost extra
  • Customer support
  • Some finicky data importing

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