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Kylas vs Nextiva Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Kylas or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Kylas vs Nextiva Reviews

KylasNextiva
Trustpilot RatingNo Rating4.6
Number of Trustpilot ReviewsNo Review2,941
iPhone App RatingNo Rating3.8
Number of iPhone App ReviewsNo Review3,900
Android App RatingNo Rating4.1
Number of Android App ReviewsNo Review3,040

Sources

  • https://www.trustpilot.com/review/kylas.io
  • https://www.trustpilot.com/review/nextiva.com
  • https://apps.apple.com/us/app/kylas/id1567530444
  • https://apps.apple.com/us/app/nextiva-app/id738802901
  • https://play.google.com/store/apps/details?id=io.kylas.sales.droid&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

Kylas vs Nextiva Pricing

KylasNextiva
Free PlanYesNo
Free Plan Limits1,000 recordsNA
Free TrialYesNo
Free Trial Length15 dayNA
Cheapest Plan NameEmbarkEssential
Cheapest Plan Cost Per Month$250$35.95
Mid Priced Plan NameElevateProfessional
Mid Priced Plan Cost Per Month$250$35.95
Top Plan NameExceedEnterprise
Top Plan Cost Per Month$1,250$45.95

Kylas vs Nextiva Features

Kylas Embark vs Nextiva Essential

Kylas EmbarkNextiva Essential
  • 1000 Records (Non-expandable)
  • Forms
  • Portals
  • Conversion Mapping
  • Contact Management
  • Company Management
  • Deals Management
  • Products / Services
  • Lead Pipeline (Customizable)
  • Deal Pipeline (Customizable)
  • Quotations
  • Mobile App
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Kylas Elevate vs Nextiva Professional

Kylas ElevateNextiva Professional
  • 100,000 Records (Expandable)
  • Forms
  • Portals
  • Conversion Mapping
  • Contact Management
  • Company Management
  • Deals Management
  • Products / Services
  • Lead Pipeline (Customizable)
  • Deal Pipeline (Customizable)
  • Quotations
  • Mobile App
  • Unlimited conference calls, 40 participants
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Kylas Exceed vs Nextiva Enterprise

Kylas ExceedNextiva Enterprise
  • 1,100,000 Records (Adjustable)
  • Forms
  • Portals
  • Conversion Mapping
  • Contact Management
  • Company Management
  • Deals Management
  • Products / Services
  • Lead Pipeline (Customizable)
  • Deal Pipeline (Customizable)
  • Quotations
  • Mobile App
  • (Adjustable)
  • Unlimited participants on voice & video conferencing
  • Call recording
  • Unlimited video conference recording
  • Voicemail transcription
  • Microsoft Teams/ Enterprise Integrations
  • Single Sign On
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

Kylas vs Nextiva Integrations

KylasNextiva
  • Interakt
  • Razorpay
  • Facebook
  • Shopify
  • Mailchimp
  • Zoho Books
  • Wati
  • Zendesk
  • Stripe
  • Zapier
  • Zoho
  • Salesforce
  • Hubspot
  • Zendesk
  • Netsuite
  • Workbooks
  • ServiceNow
  • Bullhorn
  • Microsoft Dynamics
  • SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

KylasNextiva
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationYesNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoYes
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoYes
Xero IntegrationNoNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesNo
InvoicingNoNo
Marketing AutomationNoNo
Email MarketingNoNo
SMS & Text MessagingYesYes
Project ManagementNoNo
AINoNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingNoNo
Customer PortalNoYes
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingYesYes
Call TrackingYesYes
Task ManagementYesNo
Paypal & Payment ProcessingNoNo
Document ManagementNoNo
Shared InboxNoNo
Create Landing PagesNoNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingYesNo

Kylas vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not Kylas or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

KylasNextiva
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoYes
Banks & BankingNoNo
Call CentersNoYes
Car & Auto DealershipsNoNo
Charity & Non-profitNoPhone but not CRM for nonprofits
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesYesNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoYes
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsYesYes
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoYes
LogisticsNoYes
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateNoPhone but not CRM for real estate
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoYes
RetailNoYes
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesYes
Web DesignersYesNo
Wholesalers & DistributorsNoNo

Kylas vs Nextiva Pros & Cons

Kylas Pros

  • Intuitive and user-Friendly Interface
  • Robust mobile app
  • Workflow Automation
Nextiva Pros

  • Lots of collaboration features
  • Auto-attendant feature
  • Track leads and manage customer relationships
Kylas Cons

  • Limited customization options
  • Lack of analytics features
  • Can not assign one lead to multiple users
Nextiva Cons

  • Lot of bugs in the Nextiva mobile app
  • Few management features
  • Customer support

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