Insightly CRM vs SugarCRM Reviews & Pricing In 2025

Want to know if Insightly CRM or SugarCRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Insightly CRM vs SugarCRM Reviews

	Insightly CRM	SugarCRM
Trustpilot Rating	3.2	2.5
Number of Trustpilot Reviews	6	144
iPhone App Rating	4.4	4
Number of iPhone App Reviews	276	68
Android App Rating	4	3.7
Number of Android App Reviews	1,490	476

Sources

Insightly CRM vs SugarCRM Pricing

	Insightly CRM	SugarCRM
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	7 day
Cheapest Plan Name	Plus	Essentials
Cheapest Plan Cost Per Month	$49	$85
Mid Priced Plan Name	Professional	Advanced
Mid Priced Plan Cost Per Month	$49	$85
Top Plan Name	Enterprise	Premier
Top Plan Cost Per Month	$99	$135

Insightly CRM vs SugarCRM Features

Insightly CRM Plus vs SugarCRM Essentials

Insightly CRM Plus	SugarCRM Essentials
Automated, customized emails 100s of emails & pages templates Marketing & Service integration Pre-built business dashboards	Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support

Insightly CRM Professional vs SugarCRM Advanced

Insightly CRM Professional	SugarCRM Advanced
Automated, customized emails 100s of emails & pages templates Marketing & Service integration Pre-built business dashboards Lead assignment and routing Schedule outbound emails Custom page layouts	Account & contact management Lead & opportunity management Basic workflows Activity management Reporting & analytics Basic support Advanced workflows Omnichannel communications Pipeline management & analytics Forecasting Mobility Intelligent Lead & Opportunity Prioritization Standard support Mail & Calendar Integration 3rd-party integrations

Insightly CRM Enterprise vs SugarCRM Premier

Insightly CRM Enterprise

SugarCRM Premier

Automated, customized emails
100s of emails & pages templates
Marketing & Service integration
Pre-built business dashboards
Lead assignment and routing
Schedule outbound emails
Custom page layouts
Custom apps
Products, pricebooks, and quotes
Comprehensive audit logging

Account & contact management
Lead & opportunity management
Basic workflows
Activity management
Reporting & analytics
Basic support
Advanced workflows
Omnichannel communications
Pipeline management & analytics
Forecasting
Mobility
Intelligent Lead & Opportunity Prioritization
Standard support
Mail & Calendar Integration
3rd-party integrations
Guided selling
Enhanced forecasting
Geo mapping
Data enrichment & news feed
2x the storage
Enhanced support

Insightly CRM vs SugarCRM Integrations

Insightly CRM	SugarCRM
ADP Workforce Now Asana BambooHR Calendly DocuSign Jira Magento Shopify Slack WooCommerce	Acuity Hubspot Marketo Quickbooks Salesloft Shopify Xpressdocs Zendesk

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Insightly CRM	SugarCRM
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	Yes	Yes
Mailchimp Integration	Yes	Yes
WhatsApp integration	No	No
Facebook Integration	Yes	No
LinkedIn Integration	Yes	Yes
Twitter/X Integration	Yes	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	No	No
Project Management	Yes	No
AI	No	Yes
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	Yes	Yes
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	No	Yes
Customer Portal	No	Yes
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	Yes
Call Recording	No	No
Call Tracking	No	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	No
Shared Inbox	No	No
Create Landing Pages	No	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	Yes

Insightly CRM vs SugarCRM Industry Specific CRM Solutions

The following comparison looks at whether or not Insightly CRM or SugarCRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Insightly CRM	SugarCRM
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	Yes
Automotive Industry	No	No
Banks & Banking	No	Yes
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	Doesn’t offer consultant CRM
Construction	Yes	No
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	Yes
Customer Service	No	Yes
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	Yes
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	Yes	Yes
Investment Banking	No	Yes
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	No	Yes
Manufacturing	Yes	Yes
Marketing	Yes	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	Yes
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	Yes
Professional Services	Yes	Yes
Property Management	No	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	No	Yes
Restaurants	No	No
Retail	No	No
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	No	No
Senior Living	No	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	No	Yes
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	Yes	No
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Insightly CRM vs SugarCRM Pros & Cons

Insightly CRM Pros Automate workflows, emails, tasks and reports Appropriate for All CRM Proficiency Levels Excellent integration	SugarCRM Pros AI-powered data analysis Functionality and easy to use Developer tools for customization
Insightly CRM Cons Customization Complexity Learning Curve Search feature needs improvement	SugarCRM Cons No free plan Complex enough to require a significant learning curve Very difficult to use email campaign

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