Insightly CRM vs Nextiva Reviews & Pricing In 2025

Want to know if Insightly CRM or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Insightly CRM vs Nextiva Reviews

	Insightly CRM	Nextiva
Trustpilot Rating	3.2	4.6
Number of Trustpilot Reviews	6	2,941
iPhone App Rating	4.4	3.8
Number of iPhone App Reviews	276	3,900
Android App Rating	4	4.1
Number of Android App Reviews	1,490	3,040

Sources

• https://www.trustpilot.com/review/insightly.com
• https://www.trustpilot.com/review/nextiva.com
• https://apps.apple.com/us/app/insightly-crm/id563017797
• https://apps.apple.com/us/app/nextiva-app/id738802901
• https://play.google.com/store/apps/details?id=com.insightly.droid&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

Insightly CRM vs Nextiva Pricing

	Insightly CRM	Nextiva
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	No
Free Trial Length	14 day	NA
Cheapest Plan Name	Plus	Essential
Cheapest Plan Cost Per Month	$49	$35.95
Mid Priced Plan Name	Professional	Professional
Mid Priced Plan Cost Per Month	$49	$35.95
Top Plan Name	Enterprise	Enterprise
Top Plan Cost Per Month	$99	$45.95

Insightly CRM vs Nextiva Features

Insightly CRM Plus vs Nextiva Essential

Insightly CRM Plus	Nextiva Essential
Automated, customized emails 100s of emails & pages templates Marketing & Service integration Pre-built business dashboards	Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

Insightly CRM Professional vs Nextiva Professional

Insightly CRM Professional	Nextiva Professional
Automated, customized emails 100s of emails & pages templates Marketing & Service integration Pre-built business dashboards Lead assignment and routing Schedule outbound emails Custom page layouts	Unlimited conference calls, 40 participants Unlimited video conferencing Screensharing Auto attendant (multi-level) Mobile and Desktop SMS/MMS Salesforce/HubSpot Integrations Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

Insightly CRM Enterprise vs Nextiva Enterprise

Insightly CRM Enterprise

Nextiva Enterprise

Automated, customized emails 100s of emails & pages templates Marketing & Service integration Pre-built business dashboards Lead assignment and routing Schedule outbound emails Custom page layouts Custom apps Products, pricebooks, and quotes Comprehensive audit logging

Unlimited participants on voice & video conferencing Call recording Unlimited video conference recording Voicemail transcription Microsoft Teams/ Enterprise Integrations Single Sign On Unlimited video conferencing Screensharing Auto attendant (multi-level) Mobile and Desktop SMS/MMS Salesforce/HubSpot Integrations Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

Insightly CRM vs Nextiva Integrations

Insightly CRM	Nextiva
ADP Workforce Now Asana BambooHR Calendly DocuSign Jira Magento Shopify Slack WooCommerce	Zoho Salesforce Hubspot Zendesk Netsuite Workbooks ServiceNow Bullhorn Microsoft Dynamics SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Insightly CRM	Nextiva
API	Yes	No
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	No
Shopify Integration	Yes	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	Yes	No
LinkedIn Integration	Yes	No
Twitter/X Integration	Yes	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	Yes
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	No
Invoicing	No	No
Marketing Automation	Yes	No
Email Marketing	Yes	No
SMS & Text Messaging	No	Yes
Project Management	Yes	No
AI	No	No
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	Yes	No
Inventory Management	No	No
Quoting	Yes	No
Drip Marketing	No	No
Customer Portal	No	Yes
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	No	Yes
Call Tracking	No	Yes
Task Management	Yes	No
Paypal & Payment Processing	Yes	No
Document Management	Yes	No
Shared Inbox	No	No
Create Landing Pages	No	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	No	No

Insightly CRM vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not Insightly CRM or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

	Insightly CRM	Nextiva
Accountants & Accounting Firms	No	Yes
Architects & Architecture Firms	No	No
Automotive Industry	No	Yes
Banks & Banking	No	No
Call Centers	No	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	No	Phone but not CRM for nonprofits
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	No
Construction	Yes	No
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	Yes	Yes
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	Yes	Yes
Logistics	No	Yes
Manufacturing	Yes	No
Marketing	Yes	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	Yes	Phone but not CRM for real estate
Recruiting & Recruitment Agencies	No	No
Restaurants	No	Yes
Retail	No	Yes
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	No	Yes
Senior Living	No	No
Solar Businesses	Yes	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	Yes	No
Universities, College & Higher Education	No	Yes
Web Designers	No	No
Wholesalers & Distributors	No	No

Insightly CRM vs Nextiva Pros & Cons

Insightly CRM Pros Automate workflows, emails, tasks and reports Appropriate for All CRM Proficiency Levels Excellent integration	Nextiva Pros Lots of collaboration features Auto-attendant feature Track leads and manage customer relationships
Insightly CRM Cons Customization Complexity Learning Curve Search feature needs improvement	Nextiva Cons Lot of bugs in the Nextiva mobile app Few management features Customer support

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