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Insightly CRM vs Close Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Insightly CRM or Close is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Insightly CRM vs Close Reviews

Insightly CRMClose
Trustpilot Rating3.23.8
Number of Trustpilot Reviews62
iPhone App Rating4.44
Number of iPhone App Reviews27632
Android App Rating4No Rating
Number of Android App Reviews1,490No Review

Sources

  • https://www.trustpilot.com/review/insightly.com
  • https://www.trustpilot.com/review/close.com
  • https://apps.apple.com/us/app/insightly-crm/id563017797
  • https://apps.apple.com/us/app/close-crm/id1668836284
  • https://play.google.com/store/apps/details?id=com.insightly.droid&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.close.mobile&hl=en_US&gl=US

Insightly CRM vs Close Pricing

Insightly CRMClose
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length14 day14 day
Cheapest Plan NamePlusStartup
Cheapest Plan Cost Per Month$49$329
Mid Priced Plan NameProfessionalProfessional
Mid Priced Plan Cost Per Month$49$329
Top Plan NameEnterpriseEnterprise
Top Plan Cost Per Month$99$749

Insightly CRM vs Close Features

Insightly CRM Plus vs Close Startup

Insightly CRM PlusClose Startup
  • Automated, customized emails
  • 100s of emails & pages templates
  • Marketing & Service integration
  • Pre-built business dashboards
  • Store Leads, Contacts, and Opportunities
  • 5 Workflows
  • Email and calendar sync
  • Zapier integration
  • Power Dialer

Insightly CRM Professional vs Close Professional

Insightly CRM ProfessionalClose Professional
  • Automated, customized emails
  • 100s of emails & pages templates
  • Marketing & Service integration
  • Pre-built business dashboards
  • Lead assignment and routing
  • Schedule outbound emails
  • Custom page layouts
  • Increased Leads, Contacts, Custom Fields, and Email Templates
  • Multiple Pipelines
  • 25 Workflows
  • Custom Activities
  • Email and calendar sync
  • Zapier integration
  • Power Dialer

Insightly CRM Enterprise vs Close Enterprise

Insightly CRM EnterpriseClose Enterprise
  • Automated, customized emails
  • 100s of emails & pages templates
  • Marketing & Service integration
  • Pre-built business dashboards
  • Lead assignment and routing
  • Schedule outbound emails
  • Custom page layouts
  • Custom apps
  • Products, pricebooks, and quotes
  • Comprehensive audit logging
  • Custom Objects (Beta)
  • 100 Workflows
  • Call Coaching
  • Predictive Dialer
  • Custom roles & visibility permissions
  • Increased Leads, Contacts, Custom Fields, and Email Templates
  • Multiple Pipelines
  • Custom Activities
  • Email and calendar sync
  • Zapier integration
  • Power Dialer

Insightly CRM vs Close Integrations

Insightly CRMClose
  • ADP Workforce Now
  • Asana
  • BambooHR
  • Calendly
  • DocuSign
  • Jira
  • Magento
  • Shopify
  • Slack
  • WooCommerce
  • HubSpot
  • Gmail
  • Calendly
  • Fivetran
  • Microsoft 365
  • Zapier
  • Close GPT
  • Zoom
  • Segment
  • SavvyCal

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Insightly CRMClose
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationYesNo
WordPress IntegrationYesNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationYesNo
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingNoYes
Project ManagementYesNo
AINoNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementYesYes
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingNoYes
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingNoYes
Call TrackingNoYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesNoNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Insightly CRM vs Close Industry Specific CRM Solutions

The following comparison looks at whether or not Insightly CRM or Close have dedicated landing pages explaining how their CRM software could be used for each industry.

Insightly CRMClose
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoYes
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesYes
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsYesNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsNoNo
ManufacturingYesNo
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesYesYes
Property ManagementNoNo
Real EstateYesYes
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSYesYes
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesYesNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Insightly CRM vs Close Pros & Cons

Insightly CRM Pros

  • Automate workflows, emails, tasks and reports
  • Appropriate for All CRM Proficiency Levels
  • Excellent integration
Close Pros

  • User-friendly and intuitive interface
  • Premium telephony and VoIP options
  • Fast Onboarding and Adoption
Insightly CRM Cons

  • Customization Complexity
  • Learning Curve
  • Search feature needs improvement
Close Cons

  • Customer support
  • Limited Marketing Automation
  • Scalability Challenges

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