HubSpot CRM vs Nextiva Reviews & Pricing In 2025

Want to know if HubSpot CRM or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

HubSpot CRM vs Nextiva Reviews

	HubSpot CRM	Nextiva
Trustpilot Rating	2.8	4.6
Number of Trustpilot Reviews	657	2,941
iPhone App Rating	4.7	3.8
Number of iPhone App Reviews	10,500	3,900
Android App Rating	4.7	4.1
Number of Android App Reviews	9,090	3,040

Sources

HubSpot CRM vs Nextiva Pricing

	HubSpot CRM	Nextiva
Free Plan	Yes	No
Free Plan Limits	Five users	NA
Free Trial	Yes	No
Free Trial Length	Free plan available	NA
Cheapest Plan Name	Free Tools	Essential
Cheapest Plan Cost Per Month	$20	$35.95
Mid Priced Plan Name	Starter	Professional
Mid Priced Plan Cost Per Month	$20	$35.95
Top Plan Name	Professional	Enterprise
Top Plan Cost Per Month	$1,200	$45.95

HubSpot CRM vs Nextiva Features

HubSpot CRM Free Tools vs Nextiva Essential

HubSpot CRM Free Tools	Nextiva Essential
Free Marketing tools Free Sales tools Free Service tools Free CMS tools Free Operations tools Free Commerce tools	Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

HubSpot CRM Starter vs Nextiva Professional

HubSpot CRM Starter	Nextiva Professional
Marketing Hub Starter – Includes 1,000 marketing contacts Sales Hub Starter Service Hub Starter CMS Hub Starter Operations Hub Starter Commerce Hub	Unlimited conference calls, 40 participants Unlimited video conferencing Screensharing Auto attendant (multi-level) Mobile and Desktop SMS/MMS Salesforce/HubSpot Integrations Unlimited voice & video calling Voicemail Toll-free numbers Outlook/Google Contacts Integrations Unlimited internet fax

HubSpot CRM Professional vs Nextiva Enterprise

HubSpot CRM Professional

Nextiva Enterprise

Marketing Hub Professional – Includes 2,000 marketing contacts
Sales Hub Professional
Service Hub Professional
CMS Hub Professional
Operations Hub Professional
Commerce Hub

Unlimited participants on voice & video conferencing
Call recording
Unlimited video conference recording
Voicemail transcription
Microsoft Teams/ Enterprise Integrations
Single Sign On
Unlimited video conferencing
Screensharing
Auto attendant (multi-level)
Mobile and Desktop SMS/MMS
Salesforce/HubSpot Integrations
Unlimited voice & video calling
Voicemail
Toll-free numbers
Outlook/Google Contacts Integrations
Unlimited internet fax

HubSpot CRM vs Nextiva Integrations

HubSpot CRM	Nextiva
Zapier Slack Mailchimp Databox Salesforce Stripe Asana Jira Zendesk Xero	Zoho Salesforce Hubspot Zendesk Netsuite Workbooks ServiceNow Bullhorn Microsoft Dynamics SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	HubSpot CRM	Nextiva
API	Yes	No
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	No
Shopify Integration	Yes	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	No
WhatsApp integration	Yes	No
Facebook Integration	Yes	No
LinkedIn Integration	Yes	No
Twitter/X Integration	Yes	No
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	Yes
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	No
Invoicing	Yes	No
Marketing Automation	Yes	No
Email Marketing	Yes	No
SMS & Text Messaging	No	Yes
Project Management	Yes	No
AI	Yes	No
Voip & Telephony Integration	Yes	Yes
Dialer	No	Yes
Contract Management	Yes	No
Inventory Management	No	No
Quoting	Yes	No
Drip Marketing	No	No
Customer Portal	Yes	Yes
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	Yes	No
Call Recording	Yes	Yes
Call Tracking	Yes	Yes
Task Management	Yes	No
Paypal & Payment Processing	No	No
Document Management	Yes	No
Shared Inbox	Yes	No
Create Landing Pages	Yes	No
Chat Function	Yes	Yes
Website Builder	Yes	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	No	No

HubSpot CRM vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not HubSpot CRM or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

	HubSpot CRM	Nextiva
Accountants & Accounting Firms	Yes	Yes
Architects & Architecture Firms	No	No
Automotive Industry	Yes	Yes
Banks & Banking	Yes	No
Call Centers	Yes	Yes
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	Phone but not CRM for nonprofits
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	Yes	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	No
HVAC	Yes	No
Insurance Agents	Yes	Yes
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	No	Yes
Logistics	No	Yes
Manufacturing	Yes	No
Marketing	Yes	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	Yes	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	No
Property Management	Yes	No
Real Estate	Yes	Phone but not CRM for real estate
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	Yes
Retail	No	Yes
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	Yes	Yes
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	Yes	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	Yes	Yes
Web Designers	No	No
Wholesalers & Distributors	No	No

HubSpot CRM vs Nextiva Pros & Cons

HubSpot CRM Pros Core CRM software is free Consolidates Sales and Marketing in one place Easy to use with drag-and-drop features	Nextiva Pros Lots of collaboration features Auto-attendant feature Track leads and manage customer relationships
HubSpot CRM Cons Per-user plans can get expensive Template Customization Can Be Challenging Hard limit of 1,000 custom fields	Nextiva Cons Lot of bugs in the Nextiva mobile app Few management features Customer support

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