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HubSpot CRM vs Capsule Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if HubSpot CRM or Capsule is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

HubSpot CRM vs Capsule Reviews

HubSpot CRMCapsule
Trustpilot Rating2.84.6
Number of Trustpilot Reviews65742
iPhone App Rating4.74.6
Number of iPhone App Reviews10,50038
Android App Rating4.73.9
Number of Android App Reviews9,090347

Sources

  • https://www.trustpilot.com/review/hubspot.com
  • https://www.trustpilot.com/review/capsulecrm.com
  • https://apps.apple.com/us/app/hubspot-crm-grow-better/id1107711722
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://play.google.com/store/apps/details?id=com.hubspot.android&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US

HubSpot CRM vs Capsule Pricing

HubSpot CRMCapsule
Free PlanYesYes
Free Plan LimitsFive usersTwo users & 250 contacts
Free TrialYesYes
Free Trial LengthFree plan available14 day
Cheapest Plan NameFree ToolsStarter
Cheapest Plan Cost Per Month$20$38
Mid Priced Plan NameStarterGrowth
Mid Priced Plan Cost Per Month$20$38
Top Plan NameProfessionalUltimate
Top Plan Cost Per Month$1,200$75

HubSpot CRM vs Capsule Features

HubSpot CRM Free Tools vs Capsule Starter

HubSpot CRM Free ToolsCapsule Starter
  • Free Marketing tools
  • Free Sales tools
  • Free Service tools
  • Free CMS tools
  • Free Operations tools
  • Free Commerce tools
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations

HubSpot CRM Starter vs Capsule Growth

HubSpot CRM StarterCapsule Growth
  • Marketing Hub Starter – Includes 1,000 marketing contacts
  • Sales Hub Starter
  • Service Hub Starter
  • CMS Hub Starter
  • Operations Hub Starter
  • Commerce Hub
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions

HubSpot CRM Professional vs Capsule Ultimate

HubSpot CRM ProfessionalCapsule Ultimate
  • Marketing Hub Professional – Includes 2,000 marketing contacts
  • Sales Hub Professional
  • Service Hub Professional
  • CMS Hub Professional
  • Operations Hub Professional
  • Commerce Hub
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support

HubSpot CRM vs Capsule Integrations

HubSpot CRMCapsule
  • Zapier
  • Slack
  • Mailchimp
  • Databox
  • Salesforce
  • Stripe
  • Asana
  • Jira
  • Zendesk
  • Xero
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

HubSpot CRMCapsule
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationYesNo
WordPress IntegrationYesNo
Mailchimp IntegrationYesYes
WhatsApp integrationYesNo
Facebook IntegrationYesNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationYesNo
Google Calendar IntegrationYesYes
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingNoNo
Project ManagementYesYes
AIYesYes
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingNoNo
Customer PortalYesNo
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemYesNo
Call RecordingYesNo
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingNoYes
Document ManagementYesYes
Shared InboxYesYes
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderYesNo
Help DeskYesNo
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

HubSpot CRM vs Capsule Industry Specific CRM Solutions

The following comparison looks at whether or not HubSpot CRM or Capsule have dedicated landing pages explaining how their CRM software could be used for each industry.

HubSpot CRMCapsule
Accountants & Accounting FirmsYesYes
Architects & Architecture FirmsNoYes
Automotive IndustryYesNo
Banks & BankingYesNo
Call CentersYesNo
Car & Auto DealershipsYesYes
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoYes
ConstructionNoYes
ContractorsNoYes
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesYes
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorYesNo
Graphic Designers & CreativesNoYes
GymsNoNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesYes
HVACYesNo
Insurance AgentsYesNo
Investment BankingYesYes
LandscapersNoNo
Lawyers & Law FirmsNoYes
LogisticsNoNo
ManufacturingYesYes
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesYesNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoYes
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesYes
Professional ServicesYesYes
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesYes
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSYesYes
SchoolsYesYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsYesNo
Tour OperatorsNoYes
Travel AgentsNoYes
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoYes

HubSpot CRM vs Capsule Pros & Cons

HubSpot CRM Pros

  • Core CRM software is free
  • Consolidates Sales and Marketing in one place
  • Easy to use with drag-and-drop features
Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
HubSpot CRM Cons

  • Per-user plans can get expensive
  • Template Customization Can Be Challenging
  • Hard limit of 1,000 custom fields
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality

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HubSpot CRM vs Apptivo

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Ontraport vs Brevo

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