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Freshsales vs Vtiger All-In-One CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or Vtiger All-In-One CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs Vtiger All-In-One CRM Reviews

FreshsalesVtiger All-In-One CRM
Trustpilot Rating23.1
Number of Trustpilot Reviews8417
iPhone App Rating4.51.5
Number of iPhone App Reviews4062
Android App Rating4.2No Rating
Number of Android App Reviews1,020No Review

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/vtiger.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/vtiger-crm-mobile/id1525512480
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.vtiger.apps.vtigerlite&hl=en_US&gl=US

Freshsales vs Vtiger All-In-One CRM Pricing

FreshsalesVtiger All-In-One CRM
Free PlanYesYes
Free Plan LimitsThree usersUp to 10 users and a maximum of 3,000 records
Free TrialYesYes
Free Trial Length21 day15 day
Cheapest Plan NameGrowthOne Growth
Cheapest Plan Cost Per Month$47$42
Mid Priced Plan NameProOne Professional
Mid Priced Plan Cost Per Month$47$42
Top Plan NameEnterpriseOne Enterprise
Top Plan Cost Per Month$71$58

Freshsales vs Vtiger All-In-One CRM Features

Freshsales Growth vs Vtiger All-In-One CRM One Growth

Freshsales GrowthVtiger All-In-One CRM One Growth
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • One View
  • Idle Alerts
  • Emails & Phone Integration
  • Document Engagement
  • Zoom & Google Meet
  • Meeting Aide in Vtiger Buzz
  • Actions Page
  • Comments
  • Lists and Segments
  • Profile Scoring
  • 1000 Emails/month
  • Autoresponders
  • Consents for compliance
  • Web to Lead Forms
  • Email Template Builder
  • List Reports
  • Email Campaign Reports
  • Tasks & Milestones
  • Subtasks
  • Gantt View
  • Kanban Board
  • Customize Sales Stages
  • Deal Kanban View
  • Idle Deal Alerts
  • Time Spent in every Stage
  • Email Sequences
  • Google + O365 Add-ins
  • Enrich LinkedIn Extension
  • Appointment Pages
  • Workflows
  • Email to Case
  • First Response SLA
  • Resolution SLA
  • Business Hours
  • Real-time Notifications
  • Actions Page
  • Business Card Scanner
  • Leads, Contacts, Deals, Quotes, Cases
  • Voice Notes
  • Lead Auto-assignment & Routing
  • Email tracking & real time notifications
  • Multiple pipelines
  • Organization matching with Email domain
  • Agent level business hours
  • Case satisfaction survey
  • Invoicing
  • Sales Order
  • Customizable dashboards
  • Custom schedule reports
  • Opportunity creation from Email
  • Organization creation from Email

Freshsales Pro vs Vtiger All-In-One CRM One Professional

Freshsales ProVtiger All-In-One CRM One Professional
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • One View
  • Idle Alerts
  • Emails & Phone Integration
  • Document Engagement
  • Zoom & Google Meet
  • Meeting Aide in Vtiger Buzz
  • Actions Page
  • Comments
  • Lists and Segments
  • Profile Scoring
  • 1000 Emails/month
  • Autoresponders
  • Consents for compliance
  • Web to Lead Forms
  • Email Template Builder
  • List Reports
  • Email Campaign Reports
  • Tasks & Milestones
  • Subtasks
  • Gantt View
  • Kanban Board
  • Customize Sales Stages
  • Deal Kanban View
  • Idle Deal Alerts
  • Time Spent in every Stage
  • Email Sequences
  • Google + O365 Add-ins
  • Enrich LinkedIn Extension
  • Appointment Pages
  • Workflows
  • Email to Case
  • First Response SLA
  • Resolution SLA
  • Business Hours
  • Real-time Notifications
  • Actions Page
  • Business Card Scanner
  • Leads, Contacts, Deals, Quotes, Cases
  • Voice Notes
  • Lead Auto-assignment & Routing
  • Email tracking & real time notifications
  • Multiple pipelines
  • Organization matching with Email domain
  • Agent level business hours
  • Case satisfaction survey
  • Invoicing
  • Sales Order
  • Customizable dashboards
  • Custom schedule reports
  • Opportunity creation from Email
  • Organization creation from Email
  • Multiple Pipelines
  • Profile & Engagement Scoring
  • Lead Scoring
  • Social Ticketing
  • Round Robin Ticket Assignment
  • Least Loaded Ticket Assignment
  • Agent Level Business Hours
  • Internal Team Collaboration
  • Live Web Chat
  • Sales Insights
  • Support Insights
  • Customizable Reports & Dashboards
  • Invoicing
  • Vendor Management
  • Purchase Order Management
  • Subscriptions
  • Payment Tracking
  • Sales Order
  • Task dependencies (Finish to Start)
  • Automated task end times (User business hours)
  • Courses
  • Concepts
  • Exercises
  • Quiz
  • Questions
  • Business Process Automation
  • Rules, Conditions, and Actions
  • Workflows and Approvals
  • Flowcharts
  • Tasks

Freshsales Enterprise vs Vtiger All-In-One CRM One Enterprise

Freshsales EnterpriseVtiger All-In-One CRM One Enterprise
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • One View
  • Idle Alerts
  • Emails & Phone Integration
  • Document Engagement
  • Zoom & Google Meet
  • Meeting Aide in Vtiger Buzz
  • Actions Page
  • Comments
  • Lists and Segments
  • Profile Scoring
  • 1000 Emails/month
  • Autoresponders
  • Consents for compliance
  • Web to Lead Forms
  • Email Template Builder
  • List Reports
  • Email Campaign Reports
  • Tasks & Milestones
  • Subtasks
  • Gantt View
  • Kanban Board
  • Customize Sales Stages
  • Deal Kanban View
  • Idle Deal Alerts
  • Time Spent in every Stage
  • Email Sequences
  • Google + O365 Add-ins
  • Enrich LinkedIn Extension
  • Appointment Pages
  • Workflows
  • Email to Case
  • First Response SLA
  • Resolution SLA
  • Business Hours
  • Real-time Notifications
  • Actions Page
  • Business Card Scanner
  • Leads, Contacts, Deals, Quotes, Cases
  • Voice Notes
  • Lead Auto-assignment & Routing
  • Email tracking & real time notifications
  • Multiple pipelines
  • Organization matching with Email domain
  • Agent level business hours
  • Case satisfaction survey
  • Invoicing
  • Sales Order
  • Customizable dashboards
  • Custom schedule reports
  • Opportunity creation from Email
  • Organization creation from Email
  • Multiple Pipelines
  • Profile & Engagement Scoring
  • Lead Scoring
  • Social Ticketing
  • Round Robin Ticket Assignment
  • Least Loaded Ticket Assignment
  • Agent Level Business Hours
  • Internal Team Collaboration
  • Live Web Chat
  • Sales Insights
  • Support Insights
  • Customizable Reports & Dashboards
  • Invoicing
  • Vendor Management
  • Purchase Order Management
  • Subscriptions
  • Payment Tracking
  • Sales Order
  • Task dependencies (Finish to Start)
  • Automated task end times (User business hours)
  • Courses
  • Concepts
  • Exercises
  • Quiz
  • Questions
  • Business Process Automation
  • Rules, Conditions, and Actions
  • Workflows and Approvals
  • Flowcharts
  • Tasks
  • Best Time to Contact
  • Multi Currencies
  • Internal Ticketing system for employees
  • Internal ticket Insights
  • Work order management
  • Automated Time Tracking and Billing

Freshsales vs Vtiger All-In-One CRM Integrations

FreshsalesVtiger All-In-One CRM
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Google Workspace
  • Office 365
  • WhatsApp
  • Zapier
  • DocuSign
  • Mailchimp
  • Xero
  • Twilio
  • Magento
  • WooCommerce

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesVtiger All-In-One CRM
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoYes
Facebook IntegrationYesYes
LinkedIn IntegrationNoYes
Twitter/X IntegrationNoYes
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesyes
Google Sheets IntegrationYesYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesYes
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingYesYes
Project ManagementNoYes
AIYesYes
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesYes
Inventory ManagementYesYes
QuotingYesYes
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoYes
Ticketing SystemNoYes
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxYesYes
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoYes

Freshsales vs Vtiger All-In-One CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Vtiger All-In-One CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesVtiger All-In-One CRM
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesYes
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesYes
LogisticsYesNo
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesYes
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs Vtiger All-In-One CRM Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
Vtiger All-In-One CRM Pros

  • Intuitive Automation Tools
  • Advanced custom reporting options
  • Excellent Email Marketing Tools
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
Vtiger All-In-One CRM Cons

  • Barebones mobile app feature options
  • Lack of Follow-up Scheduling and Notifications
  • Absence Of Document Preview

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