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Freshsales vs Thryv Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or Thryv is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs Thryv Reviews

FreshsalesThryv
Trustpilot Rating22.5
Number of Trustpilot Reviews84205
iPhone App Rating4.52.9
Number of iPhone App Reviews4067
Android App Rating4.22.3
Number of Android App Reviews1,02010

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/thryv.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/thryv-command-center/id1672665968
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.thryv.thryvcommandcenter&hl=en_US&gl=US

Freshsales vs Thryv Pricing

FreshsalesThryv
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 day14 day
Cheapest Plan NameGrowthPlus
Cheapest Plan Cost Per Month$47$349
Mid Priced Plan NameProProfessional
Mid Priced Plan Cost Per Month$47$349
Top Plan NameEnterpriseUnlimited
Top Plan Cost Per Month$71$499

Freshsales vs Thryv Features

Freshsales Growth vs Thryv Plus

Freshsales GrowthThryv Plus
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • 20 GB File Storage
  • Email & SMS Marketing Messages (Up to 5,000 messages)

Freshsales Pro vs Thryv Professional

Freshsales ProThryv Professional
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • AI-powered social caption generator
  • 50 GB File Storage
  • Professional Website
  • (Up to 15 pages)
  • Email & SMS Marketing Messages (Up to 10,000 messages)

Freshsales Enterprise vs Thryv Unlimited

Freshsales EnterpriseThryv Unlimited
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • Thryv-Generated social content
  • Unlimited File Storage
  • Professional Website
  • (Up to 15 pages)
  • Email & SMS Marketing Messages (Unlimited)

Freshsales vs Thryv Integrations

FreshsalesThryv
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Xero
  • Insightly
  • Stripe
  • Square
  • Constant Contact
  • Mailchimp
  • Lendio
  • Jotform
  • Zapier
  • Clover

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesThryv
APIYesYes
Outlook IntegrationYesNo
Gmail IntegrationYesNo
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesYes
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingYesYes
Project ManagementNoNo
AIYesYes
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingYesYes
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesNo
ERPNoNo
Order ManagementNoYes
Ticketing SystemNoNo
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesNo
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoYes
Help DeskNoNo
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs Thryv Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Thryv have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesThryv
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoYes
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNot for dealerships but repair garages
Charity & Non-profitNoYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoYes
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoYes
DoctorsYesYes
EcommerceYesNo
Email MarketingYesYes
Electricians & Electrical ContractorsNoYes
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsNoYes
Healthcare ProvidersYesYes
Hotels & HospitalityYesNo
HVACNoYes
Insurance AgentsYesYes
Investment BankingNoNo
LandscapersNoYes
Lawyers & Law FirmsYesYes
LogisticsYesNo
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoYes
MuseumsNoNo
Personal TrainersNoYes
PhotographersNoNo
PlumbersYesYes
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesYes
RetailYesYes
Roofers & RoofingNoYes
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoYes
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs Thryv Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
Thryv Pros

  • Provides a complete end-to-end customer experience
  • Easy to use and implement
  • Streamlined Business Operations
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
Thryv Cons

  • Hard to sync all the automation
  • Too many steps to accomplish a task
  • Ineffective Task Reminder System

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