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Freshsales vs SuperOffice CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or SuperOffice CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs SuperOffice CRM Reviews

FreshsalesSuperOffice CRM
Trustpilot Rating23
Number of Trustpilot Reviews8423
iPhone App Rating4.54.9
Number of iPhone App Reviews40617
Android App Rating4.24.6
Number of Android App Reviews1,020227

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/superoffice.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/superoffice-mobile-crm/id1516435957
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=no.superoffice.mobile&hl=en_US&gl=US

Freshsales vs SuperOffice CRM Pricing

FreshsalesSuperOffice CRM
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesNo
Free Trial Length21 dayNA
Cheapest Plan NameGrowthSales
Cheapest Plan Cost Per Month$47USD price not available
Mid Priced Plan NameProService
Mid Priced Plan Cost Per Month$47USD price not available
Top Plan NameEnterpriseMarketing
Top Plan Cost Per Month$71USD price not available

Freshsales vs SuperOffice CRM Features

Freshsales Growth vs SuperOffice CRM Sales

Freshsales GrowthSuperOffice CRM Sales
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Document sales processes
  • Enjoy a better pipeline control
  • Send quotes with a few clicks
  • Track progress with personalized dashboards
  • Improve your sales team’s productivity

Freshsales Pro vs SuperOffice CRM Service

Freshsales ProSuperOffice CRM Service
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Improve response time with templates and FAQs
  • Automate processes to focus on serving customers
  • See all customer data in the one place
  • Be present at all customer touchpoints
  • Gain insights into how to improve your products and processes

Freshsales Enterprise vs SuperOffice CRM Marketing

Freshsales EnterpriseSuperOffice CRM Marketing
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Create and send email marketing campaigns easily with templates and images
  • Capture leads with forms
  • Ensure all communication is GDPR compliant
  • Build targeted mailing lists with selections
  • Track and optimize campaign results

Freshsales vs SuperOffice CRM Integrations

FreshsalesSuperOffice CRM
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Google Workspace
  • Microsoft 365
  • Zapier
  • LinkedIn for Business
  • Oneflow
  • Clear Books
  • GetAccept
  • Learningbank
  • Plecto
  • SalesScreen

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesSuperOffice CRM
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesYes
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesYes
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingYesYes
Project ManagementNoYes
AIYesYes
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoYes
Call RecordingYesYes
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs SuperOffice CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or SuperOffice CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesSuperOffice CRM
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoYes
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesYes
Freight Brokers & ForwardersYesNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoYes
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesYes
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs SuperOffice CRM Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
SuperOffice CRM Pros

  • Ease of set-up and support
  • Customer relation management
  • Highly configurable and adaptive
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
SuperOffice CRM Cons

  • Email marketing editor could be improved
  • Some functions are hard to find
  • No free plan

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