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Freshsales vs Simply crm Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or Simply crm is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs Simply crm Reviews

FreshsalesSimply crm
Trustpilot Rating24.1
Number of Trustpilot Reviews8482
iPhone App Rating4.52.1
Number of iPhone App Reviews4067
Android App Rating4.2No Rating
Number of Android App Reviews1,020No Review

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/simply-crm.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/simply-crm/id1491741115
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.simplycrm.mobileappnew&hl=en_US&gl=US

Freshsales vs Simply crm Pricing

FreshsalesSimply crm
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 day14 day
Cheapest Plan NameGrowthStarter
Cheapest Plan Cost Per Month$47$28
Mid Priced Plan NameProProfessionalMOST
Mid Priced Plan Cost Per Month$47$28
Top Plan NameEnterpriseEnterprise
Top Plan Cost Per Month$71$47

Freshsales vs Simply crm Features

Freshsales Growth vs Simply crm Starter

Freshsales GrowthSimply crm Starter
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Dashboards
  • Lead management
  • Contact management
  • Organisation management
  • Opportunities & deals
  • Visual pipeline
  • Mobile app
  • 24/7 support

Freshsales Pro vs Simply crm ProfessionalMOST

Freshsales ProSimply crm ProfessionalMOST
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Invoices & quotes
  • Sales orders
  • Products & services
  • Price books
  • Service contracts
  • Purchase orders
  • Vendor management
  • Campaigns
  • Projects
  • Webforms
  • Helpdesk & support tickets
  • FAQ’s
  • Full reporting
  • Advanced permissions & user profiles
  • Email integration
  • Automation
  • Workflows
  • Basic integrations
  • Dashboards
  • Lead management
  • Contact management
  • Organisation management
  • Opportunities & deals
  • Visual pipeline
  • Mobile app
  • 24/7 support

Freshsales Enterprise vs Simply crm Enterprise

Freshsales EnterpriseSimply crm Enterprise
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Behavior prediction (AI)
  • Custom buttons & layouts
  • ERP integrations
  • VOIP telephony
  • API integrations
  • Invoices & quotes
  • Sales orders
  • Products & services
  • Price books
  • Service contracts
  • Purchase orders
  • Vendor management
  • Campaigns
  • Projects
  • Webforms
  • Helpdesk & support tickets
  • FAQ’s
  • Full reporting
  • Advanced permissions & user profiles
  • Email integration
  • Automation
  • Workflows
  • Basic integrations
  • Dashboards
  • Lead management
  • Contact management
  • Organisation management
  • Opportunities & deals
  • Visual pipeline
  • Mobile app
  • 24/7 support

Freshsales vs Simply crm Integrations

FreshsalesSimply crm
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Mailchimp
  • Xero
  • Twilio
  • Magento
  • Google Apps
  • Shopify
  • Lasso
  • Facebook
  • Quickbooks
  • Signaturit

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesSimply crm
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoYes
Facebook IntegrationYesYes
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoYes
Google Calendar IntegrationYesYes
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesYes
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingYesYes
Project ManagementNoYes
AIYesNo
Voip & Telephony IntegrationYesYes
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingYesYes
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoYes
Order ManagementNoYes
Ticketing SystemNoYes
Call RecordingYesNo
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs Simply crm Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Simply crm have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesSimply crm
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs Simply crm Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
Simply crm Pros

  • Intuitive and User-Friendly Interface
  • Manage business resources optimally and timely
  • Centralized Data Storage
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
Simply crm Cons

  • Complex Integration Process
  • Limited Features and Automation
  • Difficult to get real time notification about the client activities

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