Freshsales vs SharpSpring Reviews & Pricing In 2025

Want to know if Freshsales or SharpSpring is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Freshsales vs SharpSpring Reviews

	Freshsales	SharpSpring
Trustpilot Rating	2	2.2
Number of Trustpilot Reviews	84	8
iPhone App Rating	4.5	1.8
Number of iPhone App Reviews	406	27
Android App Rating	4.2	No Rating
Number of Android App Reviews	1,020	No Review

Sources

• https://www.trustpilot.com/review/freshworks.com/crm/sales
• https://www.trustpilot.com/review/sharpspring.com
• https://apps.apple.com/us/app/freshsales/id1073125057
• https://apps.apple.com/us/app/sharpspring/id992116669
• https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
• https://play.google.com/store/apps/

Freshsales vs SharpSpring Pricing

	Freshsales	SharpSpring
Free Plan	Yes	No
Free Plan Limits	Three users	NA
Free Trial	Yes	Yes
Free Trial Length	21 day	60 day
Cheapest Plan Name	Growth	Lite
Cheapest Plan Cost Per Month	$47	$35
Mid Priced Plan Name	Pro	Standard
Mid Priced Plan Cost Per Month	$47	$35
Top Plan Name	Enterprise	Premium
Top Plan Cost Per Month	$71	$80

Freshsales vs SharpSpring Features

Freshsales Growth vs SharpSpring Lite

Freshsales Growth	SharpSpring Lite
Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Basic Workflows Contextual Collaboration with Slack Product Catalog Curated Reports Freshworks Marketplace 1 CPQ license Mobile App 24×5 Support	Drag & drop email templates AI content recommendations** Polls & Surveys Reach and engagement reporting Automated welcome email Contact management Web sign-up forms Registration form Payments Sell products & services SMS campaigns Text-to-join SMS reporting Post on Facebook, Instagram, LinkedIn Social reporting Marketing campaign calendar 300+ integrations

Freshsales Pro vs SharpSpring Standard

Freshsales Pro

SharpSpring Standard

Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Basic Workflows Contextual Collaboration with Slack Product Catalog Curated Reports Freshworks Marketplace 1 CPQ license Mobile App 24×5 Support Contact Scoring by Freddy AI Custom Sales Activities Advanced custom fields Auto-assignment Rules Territory Management Sales Sequences Sales Emails by Freddy AI Rephrase, Expand, and Enhance text by Freddy AI Bring Your Own Carrier (B.Y.O.C) Multiple Sales Pipelines Account Hierarchy Deal Insights by Freddy AI Advanced Workflows Custom Reports

Drag & drop email templates AI content recommendations** Polls & Surveys Scheduled email sends Subject line A/B testing Subject line recommendations Subject line personalization Reach and engagement reporting Drilldown reporting Newsletter archive Automated welcome email Resend to non-openers Automation path templates Contact management Web sign-up forms Contact segmentation Custom segmentation Contact activity segmentation Registration form Payments Sell products & services SMS campaigns Text-to-join SMS reporting Post on Facebook, Instagram, LinkedIn Social reporting Schedule posts in advance Social media ads manager Marketing campaign calendar 300+ integrations

Freshsales Enterprise vs SharpSpring Premium

Freshsales Enterprise

SharpSpring Premium

Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Basic Workflows Contextual Collaboration with Slack Product Catalog Curated Reports Freshworks Marketplace 1 CPQ license Mobile App 24×5 Support Contact Scoring by Freddy AI Custom Sales Activities Advanced custom fields Auto-assignment Rules Territory Management Sales Sequences Sales Emails by Freddy AI Rephrase, Expand, and Enhance text by Freddy AI Bring Your Own Carrier (B.Y.O.C) Multiple Sales Pipelines Account Hierarchy Deal Insights by Freddy AI Advanced Workflows Custom Reports Field-level Permissions Custom Modules Forecasting Insights by Freddy AI Workflows for Custom Modules Sandbox Audit Logs Dedicated Account Manager

Drag & drop email templates AI content recommendations** Polls & Surveys Scheduled email sends Subject line A/B testing Subject line recommendations Subject line personalization Dynamic content in email Reach and engagement reporting Drilldown reporting Engagement heat map Newsletter archive Automated welcome email Resend to non-openers Automation path templates Custom automation paths Contact management Web sign-up forms Contact segmentation Custom segmentation Contact activity segmentation Registration form Payments Sell products & services SMS campaigns Text-to-join SMS reporting Post on Facebook, Instagram, LinkedIn Social reporting Schedule posts in advance Social media ads manager Facebook Lookalike Ad targeting Retargeting Ads Google Ads Manager Marketing campaign calendar 300+ integrations Revenue reporting SEO recommendations

Freshsales vs SharpSpring Integrations

Freshsales	SharpSpring
Teamviewer MailChimp Shopify QuickBooks Razorpay Jira Viber Microsoft Dynamics Magento FrontApp	Litmus Shutterstock Salesforce Zapier Veeqo Tilkee Paperform FreshBooks ClickUp PandaDoc

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Freshsales	SharpSpring
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	No
QuickBooks Integration	Yes	No
Shopify Integration	No	Yes
WordPress Integration	No	No
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	Yes	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	Yes	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	Yes
SMS & Text Messaging	Yes	No
Project Management	No	No
AI	Yes	No
Voip & Telephony Integration	Yes	No
Dialer	No	No
Contract Management	Yes	No
Inventory Management	Yes	No
Quoting	Yes	No
Drip Marketing	Yes	Yes
Customer Portal	No	No
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	Yes	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	Yes	No
Shared Inbox	Yes	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	No	No

Freshsales vs SharpSpring Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or SharpSpring have dedicated landing pages explaining how their CRM software could be used for each industry.

	Freshsales	SharpSpring
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	No
Automotive Industry	No	No
Banks & Banking	Yes	No
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	Yes
Email Marketing	Yes	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	Yes	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	Yes	No
Manufacturing	Yes	No
Marketing	Yes	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	Yes	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	No
Property Management	Yes	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	Yes	No
Restaurants	Yes	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	Yes	No
Universities, College & Higher Education	Yes	No
Web Designers	No	Yes
Wholesalers & Distributors	No	No

Freshsales vs SharpSpring Pros & Cons

Freshsales Pros Free plan Keep track of new leads and deals Various automations available	SharpSpring Pros Numerous workflow templates Comprehensive Marketing Automation Intuitive design
Freshsales Cons Customer support could be improved Graphics could be updated Bad reporting system	SharpSpring Cons Deteriorating service and malfunctioning features No free plan Limited features compared to its competitors

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