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Freshsales vs SAP Sales Cloud Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or SAP Sales Cloud is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs SAP Sales Cloud Reviews

FreshsalesSAP Sales Cloud
Trustpilot Rating22.9
Number of Trustpilot Reviews844
iPhone App Rating4.55
Number of iPhone App Reviews4063
Android App Rating4.24.2
Number of Android App Reviews1,0205

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/sap.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/sap-sales-cloud/id6444071171
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.sap.cxm.mobile.android&hl=en_US&gl=US

Freshsales vs SAP Sales Cloud Pricing

FreshsalesSAP Sales Cloud
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 day30 day
Cheapest Plan NameGrowthStandard
Cheapest Plan Cost Per Month$47Not Listed
Mid Priced Plan NameProNA
Mid Priced Plan Cost Per Month$47Not Listed
Top Plan NameEnterpriseNA
Top Plan Cost Per Month$71Not Listed

Freshsales vs SAP Sales Cloud Features

Freshsales Growth vs SAP Sales Cloud Standard

Freshsales GrowthSAP Sales Cloud Standard
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Guided selling
  • Intelligent forecasting
  • Pipeline manager
  • Pipeline flow
  • Omnichannel engagement
  • Intelligent prioritization
  • Optimized user experience
  • Dynamic sales journeys
  • Sales campaigns
  • 360-degree account insights
  • Interactive analytics
  • Performance-focused dashboards
  • Unified platform
  • Scalable selling
  • Engagement automation
  • Deep integration
  • Visit planning
  • Dynamic task surveys
  • Perfect store progression
  • Unified visit planning
  • Data-driven visit prioritization
  • Logistics optimization
  • Overlay routing

Freshsales Pro vs SAP Sales Cloud NA

Freshsales ProSAP Sales Cloud NA
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
NA

Freshsales Enterprise vs SAP Sales Cloud NA

Freshsales EnterpriseSAP Sales Cloud NA
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
NA

Freshsales vs SAP Sales Cloud Integrations

FreshsalesSAP Sales Cloud
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Microsoft Outlook
  • Screendragon
  • Inxmail
  • 3CLogic
  • Simplifier
  • Mediafly
  • In Mind Cloud
  • Prosafety

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesSAP Sales Cloud
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesNo
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesNo
InvoicingYesNo
Marketing AutomationYesNo
Email MarketingYesNo
SMS & Text MessagingYesNo
Project ManagementNoNo
AIYesYes
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesYes
Inventory ManagementYesNo
QuotingYesNo
Drip MarketingYesNo
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesNo
ERPNoYes
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoYes

Freshsales vs SAP Sales Cloud Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or SAP Sales Cloud have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesSAP Sales Cloud
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoYes
Banks & BankingYesYes
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoEngineering page not found
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesDoesn’t mention CRM for healthcare
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesYes
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesYes
ManufacturingYesDoesn’t offer CRM for manufacturing
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoDoesn’t include CRM on the professional services page
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoYes
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoYes
Travel AgentsYesYes
Universities, College & Higher EducationYesSolution not CRM
Web DesignersNoNo
Wholesalers & DistributorsNoYes

Freshsales vs SAP Sales Cloud Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
SAP Sales Cloud Pros

  • Unites data and sales process
  • Actionable Analytics
  • Effectively manages large volumes of lead and potential data
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
SAP Sales Cloud Cons

  • Limited offline functionality
  • User Interface
  • Clunky and slow mobile app

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