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Freshsales vs Salesmate Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or Salesmate is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs Salesmate Reviews

FreshsalesSalesmate
Trustpilot Rating23.8
Number of Trustpilot Reviews848
iPhone App Rating4.54.7
Number of iPhone App Reviews406473
Android App Rating4.24.5
Number of Android App Reviews1,020314

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/www.salesmate.io
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/salesmate-sales-crm/id1114709439
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.rapidops.salesmate&hl=en_US&gl=US

Freshsales vs Salesmate Pricing

FreshsalesSalesmate
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 day15 day
Cheapest Plan NameGrowthBasic
Cheapest Plan Cost Per Month$47$49
Mid Priced Plan NameProPro
Mid Priced Plan Cost Per Month$47$49
Top Plan NameEnterpriseBusiness
Top Plan Cost Per Month$71$79

Freshsales vs Salesmate Features

Freshsales Growth vs Salesmate Basic

Freshsales GrowthSalesmate Basic
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contacts, Companies, Deals
  • Email Sync, Tracking & Templates
  • Multiple Pipeline Management
  • Standard Dashboard & Reports
  • Workflow Automation
  • Built-in Calling & Text
  • Web forms
  • Layout Builder

Freshsales Pro vs Salesmate Pro

Freshsales ProSalesmate Pro
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Contacts, Companies, Deals
  • Email Sync, Tracking & Templates
  • Multiple Pipeline Management
  • Standard Dashboard & Reports
  • Workflow Automation
  • Built-in Calling & Text
  • Web forms
  • Layout Builder
  • Product Management
  • Goal Management
  • Team Inbox
  • Workflow Automation
  • Layout Builder
  • Custom Roles
  • Field Based Permissions
  • Custom Dashboard & Reports

Freshsales Enterprise vs Salesmate Business

Freshsales EnterpriseSalesmate Business
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Contacts, Companies, Deals
  • Email Sync, Tracking & Templates
  • Multiple Pipeline Management
  • Standard Dashboard & Reports
  • Workflow Automation
  • Built-in Calling & Text
  • Web forms
  • Layout Builder
  • Product Management
  • Goal Management
  • Team Inbox
  • Workflow Automation
  • Layout Builder
  • Custom Roles
  • Field Based Permissions
  • Custom Dashboard & Reports
  • Team Management
  • Custom Module
  • Power Dialer
  • More Layouts
  • Formula Fields
  • IP Restriction
  • Increased Workflow & Sequence Limits

Freshsales vs Salesmate Integrations

FreshsalesSalesmate
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Brevo
  • DocuSign
  • HubSpot
  • Harvest
  • MailChimp
  • Slack
  • Zapier
  • Xero
  • Microsoft Teams
  • G Suite

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesSalesmate
APIYesYes
Outlook IntegrationYesNo
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingYesYes
Project ManagementNoNo
AIYesYes
Voip & Telephony IntegrationYesNo
DialerNoYes
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesNo
Drip MarketingYesYes
Customer PortalNoNo
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingYesYes
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementYesYes
Shared InboxYesYes
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoYes

Freshsales vs Salesmate Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Salesmate have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesSalesmate
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoYes
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoYes
ConstructionNoYes
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoYes
Field ServiceNoNo
Financial Advisors & ServicesYesYes
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesYes
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesYes
LogisticsYesNo
ManufacturingYesNo
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesYes
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoYes
Travel AgentsYesYes
Universities, College & Higher EducationYesYes
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs Salesmate Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
Salesmate Pros

  • Comprehensive features
  • Customizable Pipelines
  • Email campaign tracking mechanism
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
Salesmate Cons

  • Challenges migrating data from other systems
  • Lacks robust marketing automation
  • Inconsistent functionality across devices

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