Freshsales vs Sage CRM Reviews & Pricing In 2025

Want to know if Freshsales or Sage CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Freshsales vs Sage CRM Reviews

	Freshsales	Sage CRM
Trustpilot Rating	2	4.3
Number of Trustpilot Reviews	84	17,400
iPhone App Rating	4.5	No Rating
Number of iPhone App Reviews	406	No Review
Android App Rating	4.2	No Rating
Number of Android App Reviews	1,020	No Review

Sources

• https://www.trustpilot.com/review/freshworks.com/crm/sales
• https://www.trustpilot.com/review/sage.com
• https://apps.apple.com/us/app/freshsales/id1073125057
• https://apps.apple.com/us/app/sbca-crm/id6448101264
• https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.sage.forcemanager&hl=en_US&gl=US

Freshsales vs Sage CRM Pricing

	Freshsales	Sage CRM
Free Plan	Yes	No
Free Plan Limits	Three users	NA
Free Trial	Yes	No
Free Trial Length	21 day	NA
Cheapest Plan Name	Growth	Standard
Cheapest Plan Cost Per Month	$47	Not Listed
Mid Priced Plan Name	Pro	NA
Mid Priced Plan Cost Per Month	$47	Not Listed
Top Plan Name	Enterprise	NA
Top Plan Cost Per Month	$71	Not Listed

Freshsales vs Sage CRM Features

Freshsales Growth vs Sage CRM Standard

Freshsales Growth	Sage CRM Standard
Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Basic Workflows Contextual Collaboration with Slack Product Catalog Curated Reports Freshworks Marketplace 1 CPQ license Mobile App 24×5 Support	Reporting Quotes and orders Forecasting MailChimp support Collaboration Automated campaigns Actionable reports Survey customers

Freshsales Pro vs Sage CRM NA

Freshsales Pro

Sage CRM NA

Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Basic Workflows Contextual Collaboration with Slack Product Catalog Curated Reports Freshworks Marketplace 1 CPQ license Mobile App 24×5 Support Contact Scoring by Freddy AI Custom Sales Activities Advanced custom fields Auto-assignment Rules Territory Management Sales Sequences Sales Emails by Freddy AI Rephrase, Expand, and Enhance text by Freddy AI Bring Your Own Carrier (B.Y.O.C) Multiple Sales Pipelines Account Hierarchy Deal Insights by Freddy AI Advanced Workflows Custom Reports

NA

Freshsales Enterprise vs Sage CRM NA

Freshsales Enterprise

Sage CRM NA

Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Basic Workflows Contextual Collaboration with Slack Product Catalog Curated Reports Freshworks Marketplace 1 CPQ license Mobile App 24×5 Support Contact Scoring by Freddy AI Custom Sales Activities Advanced custom fields Auto-assignment Rules Territory Management Sales Sequences Sales Emails by Freddy AI Rephrase, Expand, and Enhance text by Freddy AI Bring Your Own Carrier (B.Y.O.C) Multiple Sales Pipelines Account Hierarchy Deal Insights by Freddy AI Advanced Workflows Custom Reports Field-level Permissions Custom Modules Forecasting Insights by Freddy AI Workflows for Custom Modules Sandbox Audit Logs Dedicated Account Manager

NA

Freshsales vs Sage CRM Integrations

Freshsales	Sage CRM
Teamviewer MailChimp Shopify QuickBooks Razorpay Jira Viber Microsoft Dynamics Magento FrontApp	Mailchimp Procore Microsoft Outlook Infraspeak WorkPal Praxedo Esker Leadoo GoCardless Zigaflow

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Freshsales	Sage CRM
API	Yes	No
Outlook Integration	Yes	Yes
Gmail Integration	Yes	No
QuickBooks Integration	Yes	No
Shopify Integration	No	No
WordPress Integration	No	No
Mailchimp Integration	Yes	Yes
WhatsApp integration	No	No
Facebook Integration	Yes	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	No
Invoicing	Yes	No
Marketing Automation	Yes	No
Email Marketing	Yes	No
SMS & Text Messaging	Yes	No
Project Management	No	No
AI	Yes	Yes
Voip & Telephony Integration	Yes	No
Dialer	No	No
Contract Management	Yes	No
Inventory Management	Yes	No
Quoting	Yes	Yes
Drip Marketing	Yes	No
Customer Portal	No	No
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	No	No
Call Recording	Yes	No
Call Tracking	Yes	No
Task Management	Yes	No
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	No
Shared Inbox	Yes	No
Create Landing Pages	Yes	No
Chat Function	Yes	No
Website Builder	No	No
Help Desk	No	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	No	No

Freshsales vs Sage CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Sage CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Freshsales	Sage CRM
Accountants & Accounting Firms	No	Yes
Architects & Architecture Firms	No	No
Automotive Industry	No	Yes
Banks & Banking	Yes	No
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	Yes
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	Yes
Contractors	No	Yes
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	Yes
Freight Brokers & Forwarders	Yes	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	Doesn’t mention CRM for healthcare
Hotels & Hospitality	Yes	Yes
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	Yes	No
Manufacturing	Yes	CRM not specifically for this sector
Marketing	Yes	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	Yes	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	Doesn’t offer CRM, just ERP & finance
Property Management	Yes	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	Yes	No
Restaurants	Yes	No
Retail	Yes	Yes
Roofers & Roofing	No	No
SaaS	Yes	CRM integration only
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	Yes	No
Universities, College & Higher Education	Yes	No
Web Designers	No	No
Wholesalers & Distributors	No	ERP & Accounting on industry page

Freshsales vs Sage CRM Pros & Cons

Freshsales Pros Free plan Keep track of new leads and deals Various automations available	Sage CRM Pros Easy to track logs and reports Ingested and processed customer data in real time Good for pipeline management
Freshsales Cons Customer support could be improved Graphics could be updated Bad reporting system	Sage CRM Cons Slow customer support System occasionally freeze up and need to be restarted Not an out-of-the-box solution

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