Freshsales vs Ontraport Reviews & Pricing In 2025

Want to know if Freshsales or Ontraport is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Freshsales vs Ontraport Reviews

	Freshsales	Ontraport
Trustpilot Rating	2	4.5
Number of Trustpilot Reviews	84	347
iPhone App Rating	4.5	3.9
Number of iPhone App Reviews	406	20
Android App Rating	4.2	No Rating
Number of Android App Reviews	1,020	No Review

Sources

Freshsales vs Ontraport Pricing

	Freshsales	Ontraport
Free Plan	Yes	No
Free Plan Limits	Three users	NA
Free Trial	Yes	Yes
Free Trial Length	21 day	14 day
Cheapest Plan Name	Growth	Basic
Cheapest Plan Cost Per Month	$47	$149
Mid Priced Plan Name	Pro	Pro
Mid Priced Plan Cost Per Month	$47	$149
Top Plan Name	Enterprise	Enterprise
Top Plan Cost Per Month	$71	$299

Freshsales vs Ontraport Features

Freshsales Growth vs Ontraport Basic

Freshsales Growth	Ontraport Basic
Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Basic Workflows Contextual Collaboration with Slack Product Catalog Curated Reports Freshworks Marketplace 1 CPQ license Mobile App 24×5 Support	Unlimited email sending Drag-and-drop marketing automation 2-way SMS marketing Custom mailserver domain File hosting/download links Customizable CRM Mobile app Web forms Web page builder Detailed visitor tracking Unlimited subdomains Up to 3 users at $9/month Customizable online database Unified contact history Automation logs Chat and email support

Freshsales Pro vs Ontraport Pro

Freshsales Pro

Ontraport Pro

Kanban View for Contacts, Accounts, and Deals
Contact Lifecycle Stages
Built-in Chat, Email, & Phone
Email Templates
Custom Fields
Basic Workflows
Contextual Collaboration with Slack
Product Catalog
Curated Reports
Freshworks Marketplace
1 CPQ license
Mobile App
24×5 Support
Contact Scoring by Freddy AI
Custom Sales Activities
Advanced custom fields
Auto-assignment Rules
Territory Management
Sales Sequences
Sales Emails by Freddy AI
Rephrase, Expand, and Enhance text by Freddy AI
Bring Your Own Carrier (B.Y.O.C)
Multiple Sales Pipelines
Account Hierarchy
Deal Insights by Freddy AI
Advanced Workflows
Custom Reports

Unlimited email sending
Drag-and-drop marketing automation
Video hosting
Split automations
2-way SMS marketing
Automation webhooks
Facebook Custom Audience integration
Custom mailserver domain
Tracked trigger links
Deep funnel conversion tracking
File hosting/download links
Fulfillment lists
Transactional email
Remove Ontraport branding
1-on-1 email deliverability consulting
Customizable CRM
Mobile app
Advanced CRM with Deals and Companies
Custom roles and permissions
Card view for pipeline tracking
Lead scoring
Task automation
Affiliate partner programs
Lead routing
Lead source and conversion reporting
Calendar and Google calendar sync
Default roles and permissions
Self-scheduling
Web forms
Web page builder
Membership sites
Automatic UTM capture
Detailed visitor tracking
Web page personalization
Google ID tracking
Unlimited subdomains
Custom HTML on pages
Facebook ID tracking
Conditional page content
Split test pages
Accept payments online
Online order forms
Coupon codes
Manage subscriptions and payment plans
Order bumps
Offer free or paid trials
Customizable online database
Unlimited users at $49/month
Unified contact history
API access
Custom user roles and permissions
Automation logs
Video hosting
Increased video hosting
Chat and email support
Default user roles and permissions
Launch support available

Freshsales Enterprise vs Ontraport Enterprise

Freshsales Enterprise

Ontraport Enterprise

Kanban View for Contacts, Accounts, and Deals
Contact Lifecycle Stages
Built-in Chat, Email, & Phone
Email Templates
Custom Fields
Basic Workflows
Contextual Collaboration with Slack
Product Catalog
Curated Reports
Freshworks Marketplace
1 CPQ license
Mobile App
24×5 Support
Contact Scoring by Freddy AI
Custom Sales Activities
Advanced custom fields
Auto-assignment Rules
Territory Management
Sales Sequences
Sales Emails by Freddy AI
Rephrase, Expand, and Enhance text by Freddy AI
Bring Your Own Carrier (B.Y.O.C)
Multiple Sales Pipelines
Account Hierarchy
Deal Insights by Freddy AI
Advanced Workflows
Custom Reports
Field-level Permissions
Custom Modules
Forecasting Insights by Freddy AI
Workflows for Custom Modules
Sandbox
Audit Logs
Dedicated Account Manager

Unlimited email sending
Drag-and-drop marketing automation
Video hosting
Split automations
Custom contact and email limits
2-way SMS marketing
Automation webhooks
Facebook Custom Audience integration
Private IPs available
Custom mailserver domain
Tracked trigger links
Deep funnel conversion tracking
Private infrastructure available
File hosting/download links
Fulfillment lists
Transactional email
Remove Ontraport branding
1-on-1 email deliverability consulting
Customizable CRM
Mobile app
Advanced CRM with Deals and Companies
Custom roles and permissions
Field-level permissions
Card view for pipeline tracking
Lead scoring
Customize navigation by role
Task automation
Affiliate partner programs
Unlimited custom fields available
Lead routing
Lead source and conversion reporting
Calendar and Google calendar sync
Default roles and permissions
Self-scheduling
Web forms
Web page builder
Membership sites
Automatic UTM capture
Detailed visitor tracking
Web page personalization
Google ID tracking
Unlimited subdomains
Custom HTML on pages
Facebook ID tracking
Conditional page content
Split test pages
Accept payments online
Online order forms
Coupon codes
Manage subscriptions and payment plans
Order bumps
Offer free or paid trials
Customizable online database
Unlimited users at $69/month
Unified contact history
API access
Custom user roles and permissions
HIPAA available (coming soon)
Automation logs
Video hosting
Increased video hosting
Enterprise-grade security and scalability
Chat and email support
Default user roles and permissions
Launch support available
Field-level permissions
Customize navigation by role
Increased API limits available
Quarterly account reviews
Uptime SLA

Freshsales vs Ontraport Integrations

Freshsales	Ontraport
Teamviewer MailChimp Shopify QuickBooks Razorpay Jira Viber Microsoft Dynamics Magento FrontApp	PayPal Zoom WordPress Google Forms DocuSign Acuity Scheduling Shopify Calendly QuickBooks Zapier

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Freshsales	Ontraport
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	No
QuickBooks Integration	Yes	Yes
Shopify Integration	No	Yes
WordPress Integration	No	Yes
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	Yes	Yes
LinkedIn Integration	No	No
Twitter/X Integration	No	Yes
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	Yes	Yes
Marketing Automation	Yes	Yes
Email Marketing	Yes	No
SMS & Text Messaging	Yes	Yes
Project Management	No	No
AI	Yes	Yes
Voip & Telephony Integration	Yes	No
Dialer	No	No
Contract Management	Yes	Yes
Inventory Management	Yes	No
Quoting	Yes	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	Yes
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	No	No
Call Recording	Yes	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	No
Shared Inbox	Yes	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	Yes
Help Desk	No	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	Yes

Freshsales vs Ontraport Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Ontraport have dedicated landing pages explaining how their CRM software could be used for each industry.

	Freshsales	Ontraport
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	Yes
Automotive Industry	No	No
Banks & Banking	Yes	No
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	Yes
Coaches	No	Yes
Consultants & Consulting Firms	No	Yes
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	Yes
Email Marketing	Yes	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	No
Freight Brokers & Forwarders	Yes	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	Yes	No
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	Yes	No
Manufacturing	Yes	No
Marketing	Yes	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	Yes	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	Yes
Property Management	Yes	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	Yes	No
Restaurants	Yes	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	Yes
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	Yes	No
Universities, College & Higher Education	Yes	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Freshsales vs Ontraport Pros & Cons

Freshsales Pros Free plan Keep track of new leads and deals Various automations available	Ontraport Pros Tons of marketing, sales, and workflow automation Multi-Channel Communication Campaign Management
Freshsales Cons Customer support could be improved Graphics could be updated Bad reporting system	Ontraport Cons Not Budget-Friendly Limited reporting capabilities Difficulties with tag management

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