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Freshsales vs Octopus CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or Octopus CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs Octopus CRM Reviews

FreshsalesOctopus CRM
Trustpilot Rating24.1
Number of Trustpilot Reviews84182
iPhone App Rating4.5No Rating
Number of iPhone App Reviews406No Review
Android App Rating4.2No Rating
Number of Android App Reviews1,020No Review

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/octopuscrm.io
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://www.apple.com/app-store/
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/

Freshsales vs Octopus CRM Pricing

FreshsalesOctopus CRM
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 day7 day
Cheapest Plan NameGrowthStarter
Cheapest Plan Cost Per Month$47$14.99
Mid Priced Plan NameProPro
Mid Priced Plan Cost Per Month$47$14.99
Top Plan NameEnterpriseUnlimited
Top Plan Cost Per Month$71$39.99

Freshsales vs Octopus CRM Features

Freshsales Growth vs Octopus CRM Starter

Freshsales GrowthOctopus CRM Starter
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Personal CRM with stats
  • Auto invite (personalized)
  • Ability to connect with premium LinkedIn users only

Freshsales Pro vs Octopus CRM Pro

Freshsales ProOctopus CRM Pro
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Personal CRM with stats
  • Auto invite (personalized)
  • Ability to connect with premium LinkedIn users only
  • Send automated messages in bulk
  • Auto view profiles
  • Auto endorse skills

Freshsales Enterprise vs Octopus CRM Unlimited

Freshsales EnterpriseOctopus CRM Unlimited
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Personal CRM with stats
  • Auto invite (personalized)
  • Ability to connect with premium LinkedIn users only
  • Send automated messages in bulk
  • Auto view profiles
  • Auto endorse skills
  • Create campaigns
  • Export / import data
  • Build funnels
  • Integration with Zapier / Hubspot
  • Activity control
  • Bypass weekly invite limit

Freshsales vs Octopus CRM Integrations

FreshsalesOctopus CRM
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Zapier
  • Hubspot

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesOctopus CRM
APIYesNo
Outlook IntegrationYesNo
Gmail IntegrationYesNo
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingYesNo
Project ManagementNoNo
AIYesNo
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesNo
Drip MarketingYesYes
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesNo
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesYesNo
Chat FunctionYesNo
Website BuilderNoNo
Help DeskNoNo
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Freshsales vs Octopus CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Octopus CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesOctopus CRM
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoYes
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs Octopus CRM Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
Octopus CRM Pros

  • Integration with Sales navigator and ability to find new companies
  • Clean and Intuitive Interface
  • Efficient Lead Generation
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
Octopus CRM Cons

  • Difficulties in Canceling Subscription
  • Does not have a feature to filter lists
  • Setup is not very straightforward

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