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Freshsales vs Neon One Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or Neon One is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs Neon One Reviews

FreshsalesNeon One
Trustpilot Rating2No Rating
Number of Trustpilot Reviews84No Review
iPhone App Rating4.5No Rating
Number of iPhone App Reviews406No Review
Android App Rating4.2No Rating
Number of Android App Reviews1,020No Review

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/neonone.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://www.apple.com/app-store/
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/

Freshsales vs Neon One Pricing

FreshsalesNeon One
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesNo
Free Trial Length21 dayNA
Cheapest Plan NameGrowthEssentials
Cheapest Plan Cost Per Month$47$199
Mid Priced Plan NameProImpact
Mid Priced Plan Cost Per Month$47$199
Top Plan NameEnterpriseEmpower
Top Plan Cost Per Month$71$399

Freshsales vs Neon One Features

Freshsales Growth vs Neon One Essentials

Freshsales GrowthNeon One Essentials
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Fundraising & Donor Management
  • Peer-to-Peer Fundraising
  • Grant Management & Tracking Tool
  • Activity Tracking & Prospecting
  • 1 Active Workflow

Freshsales Pro vs Neon One Impact

Freshsales ProNeon One Impact
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • QuickBooks integration
  • Volunteer Management
  • Events Management
  • Open API
  • 15 Active Workflows
  • Fundraising & Donor Management
  • Peer-to-Peer Fundraising
  • Grant Management & Tracking Tool
  • Activity Tracking & Prospecting

Freshsales Enterprise vs Neon One Empower

Freshsales EnterpriseNeon One Empower
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Live Chat & Phone Support
  • Radius Search
  • Unlimited Active Workflows
  • QuickBooks integration
  • Volunteer Management
  • Events Management
  • Open API
  • Fundraising & Donor Management
  • Peer-to-Peer Fundraising
  • Grant Management & Tracking Tool
  • Activity Tracking & Prospecting

Freshsales vs Neon One Integrations

FreshsalesNeon One
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • PayPal
  • Mailchimp
  • Eventbrite
  • Stripe
  • QuickBooks
  • Zapier
  • Constant Contact
  • QuickBooks
  • Klaviyo
  • Flipcause

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesNeon One
APIYesYes
Outlook IntegrationYesNo
Gmail IntegrationYesNo
QuickBooks IntegrationYesYes
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingYesNo
Project ManagementNoNo
AIYesNo
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesNo
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoYes
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs Neon One Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Neon One have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesNeon One
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoYes
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs Neon One Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
Neon One Pros

  • Smart deduplication to limit manual data entry
  • Useful platform to organize donor data and run reports
  • Engaging virtual fundraising campaigns
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
Neon One Cons

  • Terrible data migration process
  • Built-in email template tool can be complex
  • Expensive

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