Freshsales vs Keap Reviews & Pricing In 2025

Want to know if Freshsales or Keap is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Freshsales vs Keap Reviews

	Freshsales	Keap
Trustpilot Rating	2	2.4
Number of Trustpilot Reviews	84	462
iPhone App Rating	4.5	4.5
Number of iPhone App Reviews	406	1,700
Android App Rating	4.2	3.1
Number of Android App Reviews	1,020	224

Sources

Freshsales vs Keap Pricing

	Freshsales	Keap
Free Plan	Yes	No
Free Plan Limits	Three users	NA
Free Trial	Yes	Yes
Free Trial Length	21 day	14 day
Cheapest Plan Name	Growth	Pro
Cheapest Plan Cost Per Month	$47	$299
Mid Priced Plan Name	Pro	Max
Mid Priced Plan Cost Per Month	$47	$299
Top Plan Name	Enterprise	Ultimate
Top Plan Cost Per Month	$71	$359

Freshsales vs Keap Features

Freshsales Growth vs Keap Pro

Freshsales Growth	Keap Pro
Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Basic Workflows Contextual Collaboration with Slack Product Catalog Curated Reports Freshworks Marketplace 1 CPQ license Mobile App 24×5 Support	Email marketing Marketing, sales & workflow automation Lead capture & automated follow-up Lead & client management (CRM) Pipeline Quotes, invoices & payments Landing pages & online sales Text marketing (U.S.)* Dedicated phone line (U.S. & Canada) Appointments

Freshsales Pro vs Keap Max

Freshsales Pro

Keap Max

Kanban View for Contacts, Accounts, and Deals
Contact Lifecycle Stages
Built-in Chat, Email, & Phone
Email Templates
Custom Fields
Basic Workflows
Contextual Collaboration with Slack
Product Catalog
Curated Reports
Freshworks Marketplace
1 CPQ license
Mobile App
24×5 Support
Contact Scoring by Freddy AI
Custom Sales Activities
Advanced custom fields
Auto-assignment Rules
Territory Management
Sales Sequences
Sales Emails by Freddy AI
Rephrase, Expand, and Enhance text by Freddy AI
Bring Your Own Carrier (B.Y.O.C)
Multiple Sales Pipelines
Account Hierarchy
Deal Insights by Freddy AI
Advanced Workflows
Custom Reports

Email marketing
Marketing, sales & workflow automation
Lead capture & automated follow-up
Lead & client management (CRM)
Pipeline
Quotes, invoices & payments
Landing pages & online sales
Text marketing (U.S.)*
Dedicated phone line (U.S. & Canada)
Appointments
Advanced lead optimization
Enhanced landing pages & sales tools
Ecommerce tools
Advanced reporting

Freshsales Enterprise vs Keap Ultimate

Freshsales Enterprise

Keap Ultimate

Kanban View for Contacts, Accounts, and Deals
Contact Lifecycle Stages
Built-in Chat, Email, & Phone
Email Templates
Custom Fields
Basic Workflows
Contextual Collaboration with Slack
Product Catalog
Curated Reports
Freshworks Marketplace
1 CPQ license
Mobile App
24×5 Support
Contact Scoring by Freddy AI
Custom Sales Activities
Advanced custom fields
Auto-assignment Rules
Territory Management
Sales Sequences
Sales Emails by Freddy AI
Rephrase, Expand, and Enhance text by Freddy AI
Bring Your Own Carrier (B.Y.O.C)
Multiple Sales Pipelines
Account Hierarchy
Deal Insights by Freddy AI
Advanced Workflows
Custom Reports
Field-level Permissions
Custom Modules
Forecasting Insights by Freddy AI
Workflows for Custom Modules
Sandbox
Audit Logs
Dedicated Account Manager

Email marketing
Marketing, sales & workflow automation
Lead capture & automated follow-up
Lead & client management (CRM)
Pipeline
Quotes, invoices & payments
Landing pages & online sales
Text marketing (U.S.)*
Dedicated phone line (U.S. & Canada)
Appointments
Advanced lead optimization
Enhanced landing pages & sales tools
Ecommerce tools
Advanced reporting
Premium CRM & sales management
Advanced marketing & sales tools
Custom user access controls
Affiliate management & collaboration
Advanced reporting

Freshsales vs Keap Integrations

Freshsales	Keap
Teamviewer MailChimp Shopify QuickBooks Razorpay Jira Viber Microsoft Dynamics Magento FrontApp	Zapier PlusThis AppointmentCore Jotform Leadpages Instapage Typeform Optinmonster ScheduleOnce Graphly

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Freshsales	Keap
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	No
Shopify Integration	No	No
WordPress Integration	No	Yes
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	Yes	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	Yes	Yes
Marketing Automation	Yes	Yes
Email Marketing	Yes	Yes
SMS & Text Messaging	Yes	Yes
Project Management	No	No
AI	Yes	No
Voip & Telephony Integration	Yes	No
Dialer	No	No
Contract Management	Yes	No
Inventory Management	Yes	Yes
Quoting	Yes	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	No	No
Call Recording	Yes	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	No
Shared Inbox	Yes	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	Yes
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	No	Yes

Freshsales vs Keap Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Keap have dedicated landing pages explaining how their CRM software could be used for each industry.

	Freshsales	Keap
Accountants & Accounting Firms	No	Yes
Architects & Architecture Firms	No	No
Automotive Industry	No	No
Banks & Banking	Yes	No
Call Centers	No	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	Yes
Churches	No	Yes
Cleaners & Cleaning Businesses	No	No
Coaches	No	Yes
Consultants & Consulting Firms	No	Yes
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	Yes	No
Email Marketing	Yes	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	Yes	Yes
Freight Brokers & Forwarders	Yes	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	Yes
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	Yes	Yes
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	Yes	Yes
Logistics	Yes	No
Manufacturing	Yes	No
Marketing	Yes	Yes
Mortgage Brokers & Loan Offices	No	Yes
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	Yes
Plumbers	Yes	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	Yes
Property Management	Yes	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	Yes	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	No	No
Travel Agents	Yes	No
Universities, College & Higher Education	Yes	No
Web Designers	No	Yes
Wholesalers & Distributors	No	Yes

Freshsales vs Keap Pros & Cons

Freshsales Pros Free plan Keep track of new leads and deals Various automations available	Keap Pros Lead capture & automated follow-up All-in-One Solution Tagging customers to segment
Freshsales Cons Customer support could be improved Graphics could be updated Bad reporting system	Keap Cons Limited Email Design Options Limited text campaign size Platform Speed

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