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Freshsales vs HoneyBook Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or HoneyBook is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs HoneyBook Reviews

FreshsalesHoneyBook
Trustpilot Rating23.9
Number of Trustpilot Reviews84284
iPhone App Rating4.54.7
Number of iPhone App Reviews40611,000
Android App Rating4.24.6
Number of Android App Reviews1,0201,600

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/honeybook.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/honeybook-small-business-crm/id1104772757
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.honeybook.alfred&hl=en_US&gl=US

Freshsales vs HoneyBook Pricing

FreshsalesHoneyBook
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 day7 day
Cheapest Plan NameGrowthStarter
Cheapest Plan Cost Per Month$47$19.50
Mid Priced Plan NameProEssentials
Mid Priced Plan Cost Per Month$47$19.50
Top Plan NameEnterprisePremium
Top Plan Cost Per Month$71$39.50

Freshsales vs HoneyBook Features

Freshsales Growth vs HoneyBook Starter

Freshsales GrowthHoneyBook Starter
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Unlimited clients and projects
  • Invoices and payments
  • Proposals and contracts
  • Calendar
  • All professional templates
  • Client portal
  • Basic reports

Freshsales Pro vs HoneyBook Essentials

Freshsales ProHoneyBook Essentials
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Unlimited clients and projects
  • Invoices and payments
  • Proposals and contracts
  • Calendar
  • All professional templates
  • Client portal
  • Basic reports
  • Scheduler
  • Automations
  • QuickBooks Online integration
  • Up to 2 team members
  • Expense management
  • Profit and loss
  • Remove “Powered by HoneyBook”
  • Standard reports

Freshsales Enterprise vs HoneyBook Premium

Freshsales EnterpriseHoneyBook Premium
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Unlimited clients and projects
  • Invoices and payments
  • Proposals and contracts
  • Calendar
  • All professional templates
  • Client portal
  • Basic reports
  • Scheduler
  • Automations
  • QuickBooks Online integration
  • Up to 2 team members
  • Expense management
  • Profit and loss
  • Remove “Powered by HoneyBook”
  • Standard reports
  • Unlimited team members
  • Priority support
  • Multiple companies
  • Onboarding specialist
  • Advanced reports – coming soon

Freshsales vs HoneyBook Integrations

FreshsalesHoneyBook
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Google Drive
  • Microsoft 365
  • PayPal
  • Slack
  • Trello
  • Dropbox
  • WordPress
  • Mailchimp
  • Salesforce
  • Asana

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesHoneyBook
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationYesYes
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationYesYes
Trello IntegrationYesYes
Zapier IntegrationYesYes
InvoicingYesYes
Marketing AutomationYesNo
Email MarketingYesNo
SMS & Text MessagingYesNo
Project ManagementNoYes
AIYesNo
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesYes
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoYes
Ticketing SystemNoNo
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs HoneyBook Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or HoneyBook have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesHoneyBook
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoYes
CoachesNoYes
Consultants & Consulting FirmsNoYes
ConstructionNoYes
ContractorsNoYes
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoYes
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoYes
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoYes
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoYes
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoYes
Wholesalers & DistributorsNoNo

Freshsales vs HoneyBook Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
HoneyBook Pros

  • Automate custom tasks
  • Streamlined client onboarding
  • Create proposals and contracts
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
HoneyBook Cons

  • No Free plan
  • Cumbersome user interface
  • Lack of scheduling feature

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