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Freshsales vs CrmOne Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or CrmOne is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs CrmOne Reviews

FreshsalesCrmOne
Trustpilot Rating2No Rating
Number of Trustpilot Reviews84No Review
iPhone App Rating4.55
Number of iPhone App Reviews4061
Android App Rating4.24.8
Number of Android App Reviews1,020156

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/crmone.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/crmone-llc/id1663144563
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.crmone&hl=en_US&gl=US

Freshsales vs CrmOne Pricing

FreshsalesCrmOne
Free PlanYesYes
Free Plan LimitsThree usersUp to 3 users
Free TrialYesYes
Free Trial Length21 day15 day
Cheapest Plan NameGrowthStartup
Cheapest Plan Cost Per Month$47$18.99
Mid Priced Plan NameProProfessional
Mid Priced Plan Cost Per Month$47$18.99
Top Plan NameEnterpriseEnterprise
Top Plan Cost Per Month$71$24.99

Freshsales vs CrmOne Features

Freshsales Growth vs CrmOne Startup

Freshsales GrowthCrmOne Startup
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Email
  • SMS
  • Whatsapp
  • Call
  • Facebook Message
  • Instagram Message
  • Google My Business Message
  • Contact
  • Account
  • Lead Board
  • Bulk Actions
  • Appointment
  • Documents
  • Funnel
  • Website
  • Social Media Planner
  • Form Builder
  • Survey Builder
  • Email Template
  • SMS Template
  • Link Tracking
  • Reputation
  • Deal/Opportunity
  • Task Management
  • Recurring Task
  • Followup
  • Product Management
  • Quotes Management
  • Calender
  • Contact Automation
  • Account Automation
  • Deal Automation
  • Dashboard
  • Sales Analytics
  • Agent Reporting
  • Call Reporting
  • Appointment Reporting
  • Crm Reporting
  • Email
  • Live Chat

Freshsales Pro vs CrmOne Professional

Freshsales ProCrmOne Professional
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Email
  • SMS
  • Whatsapp
  • Call
  • Facebook Message
  • Instagram Message
  • Google My Business Message
  • Contact
  • Account
  • Lead Board
  • Bulk Actions
  • Appointment
  • Documents
  • Funnel
  • Website
  • Social Media Planner
  • Campaign
  • Form Builder
  • Survey Builder
  • Email Template
  • SMS Template
  • Link Tracking
  • Reputation
  • Deal/Opportunity
  • Task Management
  • Recurring Task
  • Followup
  • Product Management
  • Quotes Management
  • Calender
  • Contact Automation
  • Account Automation
  • Deal Automation
  • Dashboard
  • Sales Analytics
  • Agent Reporting
  • Call Reporting
  • Appointment Reporting
  • Crm Reporting
  • Team
  • Lead Scoring
  • Lead Routing
  • Territory Management
  • API Intergration
  • Agent Internal Chating
  • CrmoneWork Drive
  • Email
  • Live Chat
  • Phone Call

Freshsales Enterprise vs CrmOne Enterprise

Freshsales EnterpriseCrmOne Enterprise
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Email
  • SMS
  • Whatsapp
  • Call
  • Facebook Message
  • Instagram Message
  • Google My Business Message
  • Contact
  • Account
  • Lead Board
  • Bulk Actions
  • Appointment
  • Documents
  • Funnel
  • Website
  • Social Media Planner
  • Campaign
  • Form Builder
  • Survey Builder
  • Email Template
  • SMS Template
  • Link Tracking
  • Reputation
  • Deal/Opportunity
  • Task Management
  • Recurring Task
  • Followup
  • Product Management
  • Quotes Management
  • Calender
  • Contact Automation
  • Account Automation
  • Deal Automation
  • Ticket Automation
  • Dashboard
  • Sales Analytics
  • Agent Reporting
  • Call Reporting
  • Appointment Reporting
  • Crm Reporting
  • Team
  • Lead Scoring
  • Lead Routing
  • Territory Management
  • API Intergration
  • Agent Internal Chating
  • CrmoneWork Drive
  • Ticket Management
  • Knowledge Base
  • Customer Portal
  • Custom Object
  • ForeCasting
  • Custom Reports
  • Single Sign On Login
  • Sandbox
  • Email
  • Live Chat
  • Phone Call
  • Dedicated Manager

Freshsales vs CrmOne Integrations

FreshsalesCrmOne
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • WhatsApp
  • Mailchimp
  • Instagram
  • Shopify
  • Stripe
  • Twilio
  • Mailgun
  • Exotel

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesCrmOne
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoYes
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesNo
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingYesYes
Project ManagementNoNo
AIYesNo
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoYes
Call RecordingYesNo
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoYes
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs CrmOne Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or CrmOne have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesCrmOne
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoYes
Wholesalers & DistributorsNoNo

Freshsales vs CrmOne Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
CrmOne Pros

  • Helps manage deals, conversations, and forecasting
  • Mobile app
  • Ability to customize features to fit business goals
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
CrmOne Cons

  • Data duplication issues
  • Subscription model limitation
  • Cross-selling and Upselling Opportunities

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Nutshell vs Breakcold

Vtiger All-In-One CRM vs Chime CRM

Salesflare vs SharpSpring

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