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Freshsales vs Constant Contact Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or Constant Contact is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs Constant Contact Reviews

FreshsalesConstant Contact
Trustpilot Rating24.1
Number of Trustpilot Reviews84849
iPhone App Rating4.54.7
Number of iPhone App Reviews4068,600
Android App Rating4.24.7
Number of Android App Reviews1,0201,220

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/www.constantcontact.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/constant-contact/id880731821
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.constantcontact.toolkit&hl=en_US&gl=US

Freshsales vs Constant Contact Pricing

FreshsalesConstant Contact
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 day60 day
Cheapest Plan NameGrowthLite
Cheapest Plan Cost Per Month$47$35
Mid Priced Plan NameProStandard
Mid Priced Plan Cost Per Month$47$35
Top Plan NameEnterprisePremium
Top Plan Cost Per Month$71$80

Freshsales vs Constant Contact Features

Freshsales Growth vs Constant Contact Lite

Freshsales GrowthConstant Contact Lite
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Reach and engagement reporting
  • Automated welcome email
  • Contact management
  • Web sign-up forms
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Marketing campaign calendar
  • 300+ integrations

Freshsales Pro vs Constant Contact Standard

Freshsales ProConstant Contact Standard
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Reach and engagement reporting
  • Drilldown reporting
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Marketing campaign calendar
  • 300+ integrations

Freshsales Enterprise vs Constant Contact Premium

Freshsales EnterpriseConstant Contact Premium
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Dynamic content in email
  • Reach and engagement reporting
  • Drilldown reporting
  • Engagement heat map
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Custom automation paths
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Facebook Lookalike Ad targeting
  • Retargeting Ads
  • Google Ads Manager
  • Marketing campaign calendar
  • 300+ integrations
  • Revenue reporting
  • SEO recommendations

Freshsales vs Constant Contact Integrations

FreshsalesConstant Contact
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Mailchimp
  • Salesforce
  • Basecamp
  • Shopify
  • Eventbrite
  • HubSpot
  • FreshBooks
  • Stripe
  • QuickBooks
  • Zapier

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesConstant Contact
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationYesYes
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesNo
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationYesNo
Trello IntegrationYesNo
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingYesYes
Project ManagementNoNo
AIYesNo
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesYes
QuotingYesNo
Drip MarketingYesYes
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoYes
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoYes
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs Constant Contact Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Constant Contact have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesConstant Contact
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesNo
RetailYesYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesNo
Universities, College & Higher EducationYesNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs Constant Contact Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
Constant Contact Pros

  • Intuitive and elegant UI
  • Efficient tracking and content management features
  • User-friendly campaign scheduling and email marketing options
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
Constant Contact Cons

  • Difficulty in cancelling subscription
  • Lacks multi-channel automation
  • Issues with importing contacts and customizing templates

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