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Freshsales vs ClickUp Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or ClickUp is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs ClickUp Reviews

FreshsalesClickUp
Trustpilot Rating23.2
Number of Trustpilot Reviews84273
iPhone App Rating4.54.6
Number of iPhone App Reviews4064,200
Android App Rating4.23.2
Number of Android App Reviews1,02012,700

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/clickup.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/clickup-manage-teams-tasks/id1535098836
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=co.mangotechnologies.clickup&hl=en_US&gl=US

Freshsales vs ClickUp Pricing

FreshsalesClickUp
Free PlanYesYes
Free Plan LimitsThree usersFor personal use
Free TrialYesNo
Free Trial Length21 dayNA
Cheapest Plan NameGrowthUnlimited
Cheapest Plan Cost Per Month$47$19
Mid Priced Plan NameProBusiness
Mid Priced Plan Cost Per Month$47$19
Top Plan NameEnterpriseEnterprise
Top Plan Cost Per Month$71Not Listed

Freshsales vs ClickUp Features

Freshsales Growth vs ClickUp Unlimited

Freshsales GrowthClickUp Unlimited
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Unlimited Tasks
  • Unlimited Free Plan Members
  • Two-Factor Authentication
  • Collaborative Docs
  • Whiteboards
  • Everything View
  • Real-Time Chat
  • Kanban Boards
  • Sprint Management
  • Calendar View
  • Custom Field Manager Basic
  • In-App Video Recording
  • 24/7 Support
  • Unlimited Storage
  • Unlimited Integrations
  • Unlimited Dashboards
  • Guests with Permissions
  • Unlimited Gantt Charts
  • Unlimited Custom Fields
  • Column Calculations
  • Email in ClickUp
  • Teams (User Groups)
  • Native Time Tracking
  • Goals & Portfolios
  • Form View
  • Resource Management
  • Agile Reporting
  • AI Compatible

Freshsales Pro vs ClickUp Business

Freshsales ProClickUp Business
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Unlimited Tasks
  • Unlimited Free Plan Members
  • Two-Factor Authentication
  • Collaborative Docs
  • Whiteboards
  • Everything View
  • Real-Time Chat
  • Kanban Boards
  • Sprint Management
  • Calendar View
  • Custom Field Manager Basic
  • In-App Video Recording
  • 24/7 Support
  • Unlimited Storage
  • Unlimited Integrations
  • Unlimited Dashboards
  • Guests with Permissions
  • Unlimited Gantt Charts
  • Unlimited Custom Fields
  • Column Calculations
  • Email in ClickUp
  • Teams (User Groups)
  • Native Time Tracking
  • Goals & Portfolios
  • Form View
  • Resource Management
  • Agile Reporting
  • AI Compatible
  • Google SSO
  • Unlimited Teams
  • Custom Exporting
  • Advanced Public Sharing
  • Advanced Automations
  • Advanced Dashboard Features
  • Advanced Time Tracking
  • Granular Time Estimates
  • Timesheets
  • Workload Management
  • Timelines & Mind Maps
  • Goal Folders
  • AI Compatible

Freshsales Enterprise vs ClickUp Enterprise

Freshsales EnterpriseClickUp Enterprise
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Unlimited Tasks
  • Unlimited Free Plan Members
  • Two-Factor Authentication
  • Collaborative Docs
  • Whiteboards
  • Everything View
  • Real-Time Chat
  • Kanban Boards
  • Sprint Management
  • Calendar View
  • Custom Field Manager Basic
  • In-App Video Recording
  • 24/7 Support
  • Unlimited Storage
  • Unlimited Integrations
  • Unlimited Dashboards
  • Guests with Permissions
  • Unlimited Gantt Charts
  • Unlimited Custom Fields
  • Column Calculations
  • Email in ClickUp
  • Teams (User Groups)
  • Native Time Tracking
  • Goals & Portfolios
  • Form View
  • Resource Management
  • Agile Reporting
  • AI Compatible
  • Google SSO
  • Unlimited Teams
  • Custom Exporting
  • Advanced Public Sharing
  • Advanced Automations
  • Advanced Dashboard Features
  • Advanced Time Tracking
  • Granular Time Estimates
  • Timesheets
  • Workload Management
  • Timelines & Mind Maps
  • Goal Folders
  • AI Compatible
  • White Labeling
  • Advanced Permissions
  • Conditional Logic in Forms
  • Enterprise API
  • Unlimited Custom Roles
  • Team Sharing for Spaces
  • Universal Search
  • Default Personal Views
  • MSA & HIPAA Available
  • Single Sign-On (SSO)
  • SCIM provisioning
  • Custom Capacity in Workload
  • Live Onboarding Training
  • Customer Success Manager
  • Access to Managed Services
  • US, EU & APAC Data Residency
  • AI Compatible

Freshsales vs ClickUp Integrations

FreshsalesClickUp
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • Slack
  • GitHub
  • HubSpot
  • Toggl
  • Harvest
  • OneDrive
  • Zendesk
  • Twilio
  • Miro
  • Zapier

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesClickUp
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesYes
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesYes
Trello IntegrationYesYes
Zapier IntegrationYesYes
InvoicingYesYes
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingYesNo
Project ManagementNoYes
AIYesYes
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoYes
Call RecordingYesNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoYes

Freshsales vs ClickUp Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or ClickUp have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesClickUp
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoYes
Automotive IndustryNoNo
Banks & BankingYesYes
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoYes
ChurchesNoYes
Cleaners & Cleaning BusinessesNoYes
CoachesNoYes
Consultants & Consulting FirmsNoYes
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoYes
DoctorsYesYes
EcommerceYesNo
Email MarketingYesYes
Electricians & Electrical ContractorsNoYes
Engineers & Engineering FirmsNoYes
Event ManagementNoYes
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesYes
Government & Public SectorNoYes
Graphic Designers & CreativesNoYes
GymsNoYes
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoYes
Insurance AgentsYesNo
Investment BankingNoYes
LandscapersNoYes
Lawyers & Law FirmsYesNo
LogisticsYesYes
ManufacturingYesYes
MarketingYesYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoYes
Personal TrainersNoYes
PhotographersNoYes
PlumbersYesYes
Political CampaignsNoYes
Private EquityNoYes
Professional ServicesNoYes
Property ManagementYesYes
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesYes
RetailYesNo
Roofers & RoofingNoNo
SaaSYesYes
SchoolsYesYes
Senior LivingNoNo
Solar BusinessesNoYes
Sports TeamsNoYes
Staffing AgenciesNoNo
TelemarketingNoYes
TherapistsNoYes
Tour OperatorsNoNo
Travel AgentsYesYes
Universities, College & Higher EducationYesYes
Web DesignersNoYes
Wholesalers & DistributorsNoYes

Freshsales vs ClickUp Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
ClickUp Pros

  • Free plan
  • Strong feature releases frequently
  • Useful “Chat” view for collaboration
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
ClickUp Cons

  • Clunky automation builder
  • Sub-tasks within a main tasks can be very confusing
  • Steep learning curve

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