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Freshsales vs ActiveCampaign Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Freshsales or ActiveCampaign is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs ActiveCampaign Reviews

FreshsalesActiveCampaign
Trustpilot Rating23.6
Number of Trustpilot Reviews84831
iPhone App Rating4.54.6
Number of iPhone App Reviews4061,000
Android App Rating4.24.2
Number of Android App Reviews1,020697

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/activecampaign.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/activecampaign/id1239908329
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.activecampaign.androidcrm&hl=en_US&gl=US

Freshsales vs ActiveCampaign Pricing

FreshsalesActiveCampaign
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 day14 day
Cheapest Plan NameGrowthPlus
Cheapest Plan Cost Per Month$47$49
Mid Priced Plan NameProProfessional
Mid Priced Plan Cost Per Month$47$49
Top Plan NameEnterpriseEnterprise
Top Plan Cost Per Month$71$99

Freshsales vs ActiveCampaign Features

Freshsales Growth vs ActiveCampaign Plus

Freshsales GrowthActiveCampaign Plus
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Sales Automation
  • Personalized Chat & Email Support
  • Lead Scoring
  • Pipeline, Account & Deal Management
  • Task Management & Reporting

Freshsales Pro vs ActiveCampaign Professional

Freshsales ProActiveCampaign Professional
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Sales Automation
  • Personalized Chat & Email Support
  • Lead Scoring
  • Pipeline, Account & Deal Management
  • Task Management & Reporting
  • Sales Engagement Automation & One-to-one Email
  • Sentiment Analysis AI
  • Win Probability AI
  • Facebook Lead Ads
  • Split Automations
  • Automations Map

Freshsales Enterprise vs ActiveCampaign Enterprise

Freshsales EnterpriseActiveCampaign Enterprise
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Sales Automation
  • Personalized Chat & Email Support
  • Lead Scoring
  • Pipeline, Account & Deal Management
  • Task Management & Reporting
  • Sales Engagement Automation & One-to-one Email
  • Sentiment Analysis AI
  • Win Probability AI
  • Facebook Lead Ads
  • Split Automations
  • Automations Map
  • Custom Reporting
  • Custom Objects
  • Single Sign-On
  • HIPAA Support
  • Uptime SLA

Freshsales vs ActiveCampaign Integrations

FreshsalesActiveCampaign
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • WordPress
  • Zapier
  • Google Analytics
  • Shopify
  • WooCommerce
  • ClickFunnels
  • Salesforce
  • Unbounce
  • Facebook
  • Jira

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesActiveCampaign
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesNo
WhatsApp integrationNoYes
Facebook IntegrationYesYes
LinkedIn IntegrationNoYes
Twitter/X IntegrationNoYes
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationYesYes
Trello IntegrationYesYes
Zapier IntegrationYesYes
InvoicingYesNo
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingYesYes
Project ManagementNoNo
AIYesNo
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementYesNo
QuotingYesYes
Drip MarketingYesYes
Customer PortalNoNo
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingYesNo
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoYes

Freshsales vs ActiveCampaign Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or ActiveCampaign have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesActiveCampaign
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoYes
Consultants & Consulting FirmsNoYes
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesNo
EcommerceYesYes
Email MarketingYesYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesYes
HVACNoNo
Insurance AgentsYesNo
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsYesNo
ManufacturingYesNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoYes
Personal TrainersNoNo
PhotographersNoNo
PlumbersYesNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementYesNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesYes
RetailYesYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoYes
Travel AgentsYesYes
Universities, College & Higher EducationYesYes
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs ActiveCampaign Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
ActiveCampaign Pros

  • All-in-one sales and marketing platform
  • Top-notch analytics and reporting
  • Extremely powerful automation
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
ActiveCampaign Cons

  • No free plan
  • Basic templates in terms of design
  • Steeper learning curve

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