Wondering if Freshsales is the right CRM software for your business?
Then have a look at the user created reviews below, along with pricing and features.
Freshsales User Reviews
Freshsales Review Summary
0.0 out of 5 stars (based on 0 reviews)
Recent Freshsales Reviews
There are no reviews yet. Be the first one to write one.
Submit a Freshsales Review
Freshsales Reviews
| Source | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 2 | 84 |
| iPhone App | 4.5 | 406 |
| Android App | 4.2 | 1,020 |
Freshsales Prices
| Plan | Price |
|---|---|
| Free Plan | Yes |
| Free Trial | Yes |
| Free Trial Length | 21 day |
| Cheapest Plan: Growth | Free plan available then $11 / month |
| Mid-Tier Plan: Pro | $47 / month |
| Top Plan: Enterprise | $71 / month |
Freshsales Features
Growth Features
- Kanban View for Contacts, Accounts, and Deals
- Contact Lifecycle Stages
- Built-in Chat, Email, & Phone
- Email Templates
- Custom Fields
- Basic Workflows
- Contextual Collaboration with Slack
- Product Catalog
- Curated Reports
- Freshworks Marketplace
- 1 CPQ license
- Mobile App
- 24×5 Support
Pro Features
- Kanban View for Contacts, Accounts, and Deals
- Contact Lifecycle Stages
- Built-in Chat, Email, & Phone
- Email Templates
- Custom Fields
- Basic Workflows
- Contextual Collaboration with Slack
- Product Catalog
- Curated Reports
- Freshworks Marketplace
- 1 CPQ license
- Mobile App
- 24×5 Support
- Contact Scoring by Freddy AI
- Custom Sales Activities
- Advanced custom fields
- Auto-assignment Rules
- Territory Management
- Sales Sequences
- Sales Emails by Freddy AI
- Rephrase, Expand, and Enhance text by Freddy AI
- Bring Your Own Carrier (B.Y.O.C)
- Multiple Sales Pipelines
- Account Hierarchy
- Deal Insights by Freddy AI
- Advanced Workflows
- Custom Reports
Enterprise Features
- Kanban View for Contacts, Accounts, and Deals
- Contact Lifecycle Stages
- Built-in Chat, Email, & Phone
- Email Templates
- Custom Fields
- Basic Workflows
- Contextual Collaboration with Slack
- Product Catalog
- Curated Reports
- Freshworks Marketplace
- 1 CPQ license
- Mobile App
- 24×5 Support
- Contact Scoring by Freddy AI
- Custom Sales Activities
- Advanced custom fields
- Auto-assignment Rules
- Territory Management
- Sales Sequences
- Sales Emails by Freddy AI
- Rephrase, Expand, and Enhance text by Freddy AI
- Bring Your Own Carrier (B.Y.O.C)
- Multiple Sales Pipelines
- Account Hierarchy
- Deal Insights by Freddy AI
- Advanced Workflows
- Custom Reports
- Field-level Permissions
- Custom Modules
- Forecasting Insights by Freddy AI
- Workflows for Custom Modules
- Sandbox
- Audit Logs
- Dedicated Account Manager
List of Freshsales Integrations
- Teamviewer
- MailChimp
- Shopify
- QuickBooks
- Razorpay
- Jira
- Viber
- Microsoft Dynamics
- Magento
- FrontApp
Other Features
| Feature | Is It Included |
|---|---|
| API | Yes |
| Outlook Integration | Yes |
| Gmail Integration | Yes |
| QuickBooks Integration | Yes |
| Shopify Integration | No |
| WordPress Integration | No |
| Mailchimp Integration | Yes |
| WhatsApp integration | No |
| Facebook Integration | Yes |
| LinkedIn Integration | No |
| Twitter/X Integration | No |
| Google Calendar Integration | Yes |
| Excel Integration | Yes |
| Office 365 Integration | Yes |
| Google Sheets Integration | Yes |
| Xero Integration | Yes |
| Notion Integration | No |
| Asana Integration | Yes |
| Trello Integration | Yes |
| Zapier Integration | Yes |
| Invoicing | Yes |
| Marketing Automation | Yes |
| Email Marketing | Yes |
| SMS & Text Messaging | Yes |
| Project Management | No |
| AI | Yes |
| Voip & Telephony Integration | Yes |
| Dialer | No |
| Contract Management | Yes |
| Inventory Management | Yes |
| Quoting | Yes |
| Drip Marketing | Yes |
| Customer Portal | No |
| Appointment Scheduling | Yes |
| Workflow Automation & Management | Yes |
| ERP | No |
| Order Management | No |
| Ticketing System | No |
| Call Recording | Yes |
| Call Tracking | Yes |
| Task Management | Yes |
| Paypal & Payment Processing | Yes |
| Document Management | Yes |
| Shared Inbox | Yes |
| Create Landing Pages | Yes |
| Chat Function | Yes |
| Website Builder | No |
| Help Desk | No |
| GPS Tracking | No |
| Loyalty Program | No |
| Cloud Storage | Yes |
| Document Storage | Yes |
| Mapping | No |
Industry Specific CRM Solution
- Accountants & Accounting Firms: No
- Architects & Architecture Firms: No
- Automotive Industry: No
- Banks & Banking: Yes
- Call Centers: No
- Car & Auto Dealerships: No
- Charity & Non-profit: No
- Churches: No
- Cleaners & Cleaning Businesses: No
- Coaches: No
- Consultants & Consulting Firms: No
- Construction: No
- Contractors: No
- Co-working: No
- Credit Unions: No
- Customer Service: Yes
- Dentists: No
- Doctors: Yes
- Ecommerce: Yes
- Email Marketing: Yes
- Electricians & Electrical Contractors: No
- Engineers & Engineering Firms: No
- Event Management: No
- Field Service: No
- Financial Advisors & Services: Yes
- Freight Brokers & Forwarders: Yes
- Government & Public Sector: No
- Graphic Designers & Creatives: No
- Gyms: No
- Healthcare Providers: Yes
- Hotels & Hospitality: Yes
- HVAC: No
- Insurance Agents: Yes
- Investment Banking: No
- Landscapers: No
- Lawyers & Law Firms: Yes
- Logistics: Yes
- Manufacturing: Yes
- Marketing: Yes
- Mortgage Brokers & Loan Offices: No
- Movers & Moving Companies: No
- Museums: No
- Personal Trainers: No
- Photographers: No
- Plumbers: Yes
- Political Campaigns: No
- Private Equity: No
- Professional Services: No
- Property Management: Yes
- Real Estate: Yes
- Recruiting & Recruitment Agencies: Yes
- Restaurants: Yes
- Retail: Yes
- Roofers & Roofing: No
- SaaS: Yes
- Schools: Yes
- Senior Living: No
- Solar Businesses: No
- Sports Teams: No
- Staffing Agencies: No
- Telemarketing: No
- Therapists: No
- Tour Operators: No
- Travel Agents: Yes
- Universities, College & Higher Education: Yes
- Web Designers: No
- Wholesalers & Distributors: No
Freshsales Pros & Cons
Pros
- Free plan
- Keep track of new leads and deals
- Various automations available
Cons
- Customer support could be improved
- Graphics could be updated
- Bad reporting system
Website: Freshsales website
Leave a Reply