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CrmOne vs Nextiva Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if CrmOne or Nextiva is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

CrmOne vs Nextiva Reviews

CrmOneNextiva
Trustpilot RatingNo Rating4.6
Number of Trustpilot ReviewsNo Review2,941
iPhone App Rating53.8
Number of iPhone App Reviews13,900
Android App Rating4.84.1
Number of Android App Reviews1563,040

Sources

  • https://www.trustpilot.com/review/crmone.com
  • https://www.trustpilot.com/review/nextiva.com
  • https://apps.apple.com/us/app/crmone-llc/id1663144563
  • https://apps.apple.com/us/app/nextiva-app/id738802901
  • https://play.google.com/store/apps/details?id=com.crmone&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.nextiva.nextivaapp.android&hl=en_US&gl=US

CrmOne vs Nextiva Pricing

CrmOneNextiva
Free PlanYesNo
Free Plan LimitsUp to 3 usersNA
Free TrialYesNo
Free Trial Length15 dayNA
Cheapest Plan NameStartupEssential
Cheapest Plan Cost Per Month$18.99$35.95
Mid Priced Plan NameProfessionalProfessional
Mid Priced Plan Cost Per Month$18.99$35.95
Top Plan NameEnterpriseEnterprise
Top Plan Cost Per Month$24.99$45.95

CrmOne vs Nextiva Features

CrmOne Startup vs Nextiva Essential

CrmOne StartupNextiva Essential
  • Email
  • SMS
  • Whatsapp
  • Call
  • Facebook Message
  • Instagram Message
  • Google My Business Message
  • Contact
  • Account
  • Lead Board
  • Bulk Actions
  • Appointment
  • Documents
  • Funnel
  • Website
  • Social Media Planner
  • Form Builder
  • Survey Builder
  • Email Template
  • SMS Template
  • Link Tracking
  • Reputation
  • Deal/Opportunity
  • Task Management
  • Recurring Task
  • Followup
  • Product Management
  • Quotes Management
  • Calender
  • Contact Automation
  • Account Automation
  • Deal Automation
  • Dashboard
  • Sales Analytics
  • Agent Reporting
  • Call Reporting
  • Appointment Reporting
  • Crm Reporting
  • Email
  • Live Chat
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

CrmOne Professional vs Nextiva Professional

CrmOne ProfessionalNextiva Professional
  • Email
  • SMS
  • Whatsapp
  • Call
  • Facebook Message
  • Instagram Message
  • Google My Business Message
  • Contact
  • Account
  • Lead Board
  • Bulk Actions
  • Appointment
  • Documents
  • Funnel
  • Website
  • Social Media Planner
  • Campaign
  • Form Builder
  • Survey Builder
  • Email Template
  • SMS Template
  • Link Tracking
  • Reputation
  • Deal/Opportunity
  • Task Management
  • Recurring Task
  • Followup
  • Product Management
  • Quotes Management
  • Calender
  • Contact Automation
  • Account Automation
  • Deal Automation
  • Dashboard
  • Sales Analytics
  • Agent Reporting
  • Call Reporting
  • Appointment Reporting
  • Crm Reporting
  • Team
  • Lead Scoring
  • Lead Routing
  • Territory Management
  • API Intergration
  • Agent Internal Chating
  • CrmoneWork Drive
  • Email
  • Live Chat
  • Phone Call
  • Unlimited conference calls, 40 participants
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

CrmOne Enterprise vs Nextiva Enterprise

CrmOne EnterpriseNextiva Enterprise
  • Email
  • SMS
  • Whatsapp
  • Call
  • Facebook Message
  • Instagram Message
  • Google My Business Message
  • Contact
  • Account
  • Lead Board
  • Bulk Actions
  • Appointment
  • Documents
  • Funnel
  • Website
  • Social Media Planner
  • Campaign
  • Form Builder
  • Survey Builder
  • Email Template
  • SMS Template
  • Link Tracking
  • Reputation
  • Deal/Opportunity
  • Task Management
  • Recurring Task
  • Followup
  • Product Management
  • Quotes Management
  • Calender
  • Contact Automation
  • Account Automation
  • Deal Automation
  • Ticket Automation
  • Dashboard
  • Sales Analytics
  • Agent Reporting
  • Call Reporting
  • Appointment Reporting
  • Crm Reporting
  • Team
  • Lead Scoring
  • Lead Routing
  • Territory Management
  • API Intergration
  • Agent Internal Chating
  • CrmoneWork Drive
  • Ticket Management
  • Knowledge Base
  • Customer Portal
  • Custom Object
  • ForeCasting
  • Custom Reports
  • Single Sign On Login
  • Sandbox
  • Email
  • Live Chat
  • Phone Call
  • Dedicated Manager
  • Unlimited participants on voice & video conferencing
  • Call recording
  • Unlimited video conference recording
  • Voicemail transcription
  • Microsoft Teams/ Enterprise Integrations
  • Single Sign On
  • Unlimited video conferencing
  • Screensharing
  • Auto attendant (multi-level)
  • Mobile and Desktop SMS/MMS
  • Salesforce/HubSpot Integrations
  • Unlimited voice & video calling
  • Voicemail
  • Toll-free numbers
  • Outlook/Google Contacts Integrations
  • Unlimited internet fax

CrmOne vs Nextiva Integrations

CrmOneNextiva
  • WhatsApp
  • Mailchimp
  • Instagram
  • Shopify
  • Stripe
  • Twilio
  • Mailgun
  • Exotel
  • Zoho
  • Salesforce
  • Hubspot
  • Zendesk
  • Netsuite
  • Workbooks
  • ServiceNow
  • Bullhorn
  • Microsoft Dynamics
  • SugarCRM

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CrmOneNextiva
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationNoNo
Shopify IntegrationYesNo
WordPress IntegrationYesNo
Mailchimp IntegrationYesNo
WhatsApp integrationYesNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationNoYes
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoYes
Xero IntegrationNoNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationNoNo
InvoicingNoNo
Marketing AutomationYesNo
Email MarketingYesNo
SMS & Text MessagingYesYes
Project ManagementNoNo
AINoNo
Voip & Telephony IntegrationNoYes
DialerNoYes
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingNoNo
Customer PortalYesYes
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemYesNo
Call RecordingNoYes
Call TrackingYesYes
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesNoNo
Chat FunctionYesYes
Website BuilderYesNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

CrmOne vs Nextiva Industry Specific CRM Solutions

The following comparison looks at whether or not CrmOne or Nextiva have dedicated landing pages explaining how their CRM software could be used for each industry.

CrmOneNextiva
Accountants & Accounting FirmsNoYes
Architects & Architecture FirmsNoNo
Automotive IndustryNoYes
Banks & BankingNoNo
Call CentersNoYes
Car & Auto DealershipsNoNo
Charity & Non-profitNoPhone but not CRM for nonprofits
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoYes
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoYes
Investment BankingNoNo
LandscapersNoNo
Lawyers & Law FirmsNoYes
LogisticsNoYes
ManufacturingNoNo
MarketingYesNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateNoPhone but not CRM for real estate
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoYes
RetailNoYes
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoYes
Web DesignersYesNo
Wholesalers & DistributorsNoNo

CrmOne vs Nextiva Pros & Cons

CrmOne Pros

  • Helps manage deals, conversations, and forecasting
  • Mobile app
  • Ability to customize features to fit business goals
Nextiva Pros

  • Lots of collaboration features
  • Auto-attendant feature
  • Track leads and manage customer relationships
CrmOne Cons

  • Data duplication issues
  • Subscription model limitation
  • Cross-selling and Upselling Opportunities
Nextiva Cons

  • Lot of bugs in the Nextiva mobile app
  • Few management features
  • Customer support

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