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Freshsales vs Monday.com Reviews & Pricing In 2026


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: January 8, 2026

Want to know if Freshsales or Monday.com is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Freshsales vs Monday.com Reviews

FreshsalesMonday.com
Trustpilot Rating23.2
Number of Trustpilot Reviews843,083
iPhone App Rating4.54.8
Number of iPhone App Reviews40628,300
Android App Rating4.24.8
Number of Android App Reviews1,02033,300

Sources

  • https://www.trustpilot.com/review/freshworks.com/crm/sales
  • https://www.trustpilot.com/review/www.monday.com
  • https://apps.apple.com/us/app/freshsales/id1073125057
  • https://apps.apple.com/us/app/monday-com-work-management/id1290128888
  • https://play.google.com/store/apps/details?id=com.freshdesk.freshsales.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.monday.monday&hl=en_US&gl=US

Freshsales vs Monday.com Pricing

FreshsalesMonday.com
Free PlanYesNo
Free Plan LimitsThree usersNA
Free TrialYesYes
Free Trial Length21 day14 day
Cheapest Plan NameGrowthBasic
Cheapest Plan Cost Per Month$47$20
Mid Priced Plan NameProStandard
Mid Priced Plan Cost Per Month$47$20
Top Plan NameEnterprisePro
Top Plan Cost Per Month$71$33

Freshsales vs Monday.com Features

Freshsales Growth vs Monday.com Basic

Freshsales GrowthMonday.com Basic
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Unlimited customizable pipelines
  • Unlimited contacts
  • Unlimited boards
  • Templates for lead, contact & deal management
  • iOS & Android apps
  • Unlimited free viewers
  • Create a dashboard based on 1 board

Freshsales Pro vs Monday.com Standard

Freshsales ProMonday.com Standard
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Advanced account, contact, & deal management
  • 2-way email integration with Gmail and Outlook
  • AI email generator
  • Activity management
  • Quotes & invoices
  • Merge duplicate data
  • Custom CRM automations (250 actions per month)
  • Custom CRM integrations (250 actions per month)
  • Create a dashboard that combines 5 boards

Freshsales Enterprise vs Monday.com Pro

Freshsales EnterpriseMonday.com Pro
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24×5 Support
  • Contact Scoring by Freddy AI
  • Custom Sales Activities
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
  • Sales Sequences
  • Sales Emails by Freddy AI
  • Rephrase, Expand, and Enhance text by Freddy AI
  • Bring Your Own Carrier (B.Y.O.C)
  • Multiple Sales Pipelines
  • Account Hierarchy
  • Deal Insights by Freddy AI
  • Advanced Workflows
  • Custom Reports
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
  • Dedicated Account Manager
  • Sales forecasting
  • Email templates with custom parameters
  • Email tracking & automations
  • Mass emails
  • HTML editor for mass email
  • Mass email tracking
  • Google Calendar sync
  • Sales analytics
  • Customizable email signatures
  • Custom CRM automations (25,000 actions per month)
  • Custom CRM integrations (25,000 actions per month)
  • Create a dashboard that combines 10 boards

Freshsales vs Monday.com Integrations

FreshsalesMonday.com
  • Teamviewer
  • MailChimp
  • Shopify
  • QuickBooks
  • Razorpay
  • Jira
  • Viber
  • Microsoft Dynamics
  • Magento
  • FrontApp
  • MailChimp
  • DocuSign
  • Zendesk
  • Salesforce
  • Dropbox
  • Slack
  • GitLab
  • Gmail
  • Microsoft Teams
  • Twilio

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

FreshsalesMonday.com
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoYes
Facebook IntegrationYesYes
LinkedIn IntegrationNoYes
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationYesYes
Office 365 IntegrationYesYes
Google Sheets IntegrationYesYes
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationYesYes
Trello IntegrationYesYes
Zapier IntegrationYesNo
InvoicingYesYes
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingYesNo
Project ManagementNoYes
AIYesYes
Voip & Telephony IntegrationYesNo
DialerNoNo
Contract ManagementYesYes
Inventory ManagementYesYes
QuotingYesYes
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoYes
Ticketing SystemNoYes
Call RecordingYesNo
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoYes
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Freshsales vs Monday.com Industry Specific CRM Solutions

The following comparison looks at whether or not Freshsales or Monday.com have dedicated landing pages explaining how their CRM software could be used for each industry.

FreshsalesMonday.com
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoYes
Banks & BankingYesYes
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoYes
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoYes
ConstructionNoYes
ContractorsNoYes
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceYesNo
DentistsNoNo
DoctorsYesYes
EcommerceYesYes
Email MarketingYesYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoYes
Field ServiceNoNo
Financial Advisors & ServicesYesYes
Freight Brokers & ForwardersYesNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoYes
Healthcare ProvidersYesYes
Hotels & HospitalityYesYes
HVACNoNo
Insurance AgentsYesYes
Investment BankingNoYes
LandscapersNoNo
Lawyers & Law FirmsYesYes
LogisticsYesYes
ManufacturingYesYes
MarketingYesYes
Mortgage Brokers & Loan OfficesNoYes
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoYes
PlumbersYesYes
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoYes
Property ManagementYesYes
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsYesYes
RetailYesYes
Roofers & RoofingNoNo
SaaSYesYes
SchoolsYesYes
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoYes
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsYesYes
Universities, College & Higher EducationYesYes
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Freshsales vs Monday.com Pros & Cons

Freshsales Pros

  • Free plan
  • Keep track of new leads and deals
  • Various automations available
Monday.com Pros

  • Simple to use CRM templates
  • iOS & Android apps
  • Custom CRM automations
Freshsales Cons

  • Customer support could be improved
  • Graphics could be updated
  • Bad reporting system
Monday.com Cons

  • Free trial is only 14 days
  • Per-user pricing limits
  • Requires enhancement in sales forecasting

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