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Capsule vs Thryv Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Capsule or Thryv is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Capsule vs Thryv Reviews

CapsuleThryv
Trustpilot Rating4.62.5
Number of Trustpilot Reviews42205
iPhone App Rating4.62.9
Number of iPhone App Reviews387
Android App Rating3.92.3
Number of Android App Reviews34710

Sources

  • https://www.trustpilot.com/review/capsulecrm.com
  • https://www.trustpilot.com/review/thryv.com
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://apps.apple.com/us/app/thryv-command-center/id1672665968
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.thryv.thryvcommandcenter&hl=en_US&gl=US

Capsule vs Thryv Pricing

CapsuleThryv
Free PlanYesNo
Free Plan LimitsTwo users & 250 contactsNA
Free TrialYesYes
Free Trial Length14 day14 day
Cheapest Plan NameStarterPlus
Cheapest Plan Cost Per Month$38$349
Mid Priced Plan NameGrowthProfessional
Mid Priced Plan Cost Per Month$38$349
Top Plan NameUltimateUnlimited
Top Plan Cost Per Month$75$499

Capsule vs Thryv Features

Capsule Starter vs Thryv Plus

Capsule StarterThryv Plus
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • 20 GB File Storage
  • Email & SMS Marketing Messages (Up to 5,000 messages)

Capsule Growth vs Thryv Professional

Capsule GrowthThryv Professional
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • AI-powered social caption generator
  • 50 GB File Storage
  • Professional Website
  • (Up to 15 pages)
  • Email & SMS Marketing Messages (Up to 10,000 messages)

Capsule Ultimate vs Thryv Unlimited

Capsule UltimateThryv Unlimited
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support
  • CRM
  • Calendar & Appointments
  • Secure Client Portal
  • Estimates & Invoices
  • Payment Processing
  • Local Online Listings
  • Social Media Management
  • Thryv-Generated social content
  • Unlimited File Storage
  • Professional Website
  • (Up to 15 pages)
  • Email & SMS Marketing Messages (Unlimited)

Capsule vs Thryv Integrations

CapsuleThryv
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks
  • Xero
  • Insightly
  • Stripe
  • Square
  • Constant Contact
  • Mailchimp
  • Lendio
  • Jotform
  • Zapier
  • Clover

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CapsuleThryv
APIYesYes
Outlook IntegrationYesNo
Gmail IntegrationYesNo
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoYes
Marketing AutomationYesYes
Email MarketingNoYes
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesYes
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingNoYes
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesNo
ERPNoNo
Order ManagementNoYes
Ticketing SystemNoNo
Call RecordingNoNo
Call TrackingYesNo
Task ManagementYesNo
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesNoYes
Chat FunctionYesYes
Website BuilderNoYes
Help DeskNoNo
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Capsule vs Thryv Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Thryv have dedicated landing pages explaining how their CRM software could be used for each industry.

CapsuleThryv
Accountants & Accounting FirmsYesYes
Architects & Architecture FirmsYesNo
Automotive IndustryNoYes
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsYesNot for dealerships but repair garages
Charity & Non-profitNoYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoYes
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoYes
DoctorsYesYes
EcommerceNoNo
Email MarketingNoYes
Electricians & Electrical ContractorsNoYes
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesYesNo
GymsNoYes
Healthcare ProvidersYesYes
Hotels & HospitalityYesNo
HVACNoYes
Insurance AgentsNoYes
Investment BankingYesNo
LandscapersNoYes
Lawyers & Law FirmsYesYes
LogisticsNoNo
ManufacturingYesNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoYes
MuseumsNoNo
Personal TrainersNoYes
PhotographersYesNo
PlumbersNoYes
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoYes
RetailNoYes
Roofers & RoofingNoYes
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoYes
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsYesNo

Capsule vs Thryv Pros & Cons

Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
Thryv Pros

  • Provides a complete end-to-end customer experience
  • Easy to use and implement
  • Streamlined Business Operations
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality
Thryv Cons

  • Hard to sync all the automation
  • Too many steps to accomplish a task
  • Ineffective Task Reminder System

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