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Capsule vs SAP Sales Cloud Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Capsule or SAP Sales Cloud is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Capsule vs SAP Sales Cloud Reviews

CapsuleSAP Sales Cloud
Trustpilot Rating4.62.9
Number of Trustpilot Reviews424
iPhone App Rating4.65
Number of iPhone App Reviews383
Android App Rating3.94.2
Number of Android App Reviews3475

Sources

  • https://www.trustpilot.com/review/capsulecrm.com
  • https://www.trustpilot.com/review/sap.com
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://apps.apple.com/us/app/sap-sales-cloud/id6444071171
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.sap.cxm.mobile.android&hl=en_US&gl=US

Capsule vs SAP Sales Cloud Pricing

CapsuleSAP Sales Cloud
Free PlanYesNo
Free Plan LimitsTwo users & 250 contactsNA
Free TrialYesYes
Free Trial Length14 day30 day
Cheapest Plan NameStarterStandard
Cheapest Plan Cost Per Month$38Not Listed
Mid Priced Plan NameGrowthNA
Mid Priced Plan Cost Per Month$38Not Listed
Top Plan NameUltimateNA
Top Plan Cost Per Month$75Not Listed

Capsule vs SAP Sales Cloud Features

Capsule Starter vs SAP Sales Cloud Standard

Capsule StarterSAP Sales Cloud Standard
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations
  • Guided selling
  • Intelligent forecasting
  • Pipeline manager
  • Pipeline flow
  • Omnichannel engagement
  • Intelligent prioritization
  • Optimized user experience
  • Dynamic sales journeys
  • Sales campaigns
  • 360-degree account insights
  • Interactive analytics
  • Performance-focused dashboards
  • Unified platform
  • Scalable selling
  • Engagement automation
  • Deep integration
  • Visit planning
  • Dynamic task surveys
  • Perfect store progression
  • Unified visit planning
  • Data-driven visit prioritization
  • Logistics optimization
  • Overlay routing

Capsule Growth vs SAP Sales Cloud NA

Capsule GrowthSAP Sales Cloud NA
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
NA

Capsule Ultimate vs SAP Sales Cloud NA

Capsule UltimateSAP Sales Cloud NA
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support
NA

Capsule vs SAP Sales Cloud Integrations

CapsuleSAP Sales Cloud
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks
  • Microsoft Outlook
  • Screendragon
  • Inxmail
  • 3CLogic
  • Simplifier
  • Mediafly
  • In Mind Cloud
  • Prosafety

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CapsuleSAP Sales Cloud
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesNo
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesNo
InvoicingNoNo
Marketing AutomationYesNo
Email MarketingNoNo
SMS & Text MessagingNoNo
Project ManagementYesNo
AIYesYes
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoYes
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingNoNo
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesNo
ERPNoYes
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingNoNo
Call TrackingYesNo
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesNoNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoYes

Capsule vs SAP Sales Cloud Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or SAP Sales Cloud have dedicated landing pages explaining how their CRM software could be used for each industry.

CapsuleSAP Sales Cloud
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoYes
Banks & BankingNoYes
Call CentersNoNo
Car & Auto DealershipsYesNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsYesNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoEngineering page not found
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesDoesn’t mention CRM for healthcare
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsNoYes
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsNoYes
ManufacturingYesDoesn’t offer CRM for manufacturing
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesDoesn’t include CRM on the professional services page
Property ManagementNoNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoYes
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsYesYes
Travel AgentsYesYes
Universities, College & Higher EducationNoSolution not CRM
Web DesignersNoNo
Wholesalers & DistributorsYesYes

Capsule vs SAP Sales Cloud Pros & Cons

Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
SAP Sales Cloud Pros

  • Unites data and sales process
  • Actionable Analytics
  • Effectively manages large volumes of lead and potential data
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality
SAP Sales Cloud Cons

  • Limited offline functionality
  • User Interface
  • Clunky and slow mobile app

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