Capsule vs Oracle NetSuite Reviews & Pricing In 2025

Want to know if Capsule or Oracle NetSuite is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Capsule vs Oracle NetSuite Reviews

	Capsule	Oracle NetSuite
Trustpilot Rating	4.6	1.8
Number of Trustpilot Reviews	42	19
iPhone App Rating	4.6	2.3
Number of iPhone App Reviews	38	44
Android App Rating	3.9	2
Number of Android App Reviews	347	414

Sources

• https://www.trustpilot.com/review/capsulecrm.com
• https://www.trustpilot.com/review/netsuite.com
• https://apps.apple.com/us/app/capsule-crm/id660292932
• https://apps.apple.com/us/app/netsuite/id1449263734
• https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.netsuite.nsforandroid.app&hl=en_US&gl=US

Capsule vs Oracle NetSuite Pricing

	Capsule	Oracle NetSuite
Free Plan	Yes	No
Free Plan Limits	Two users & 250 contacts	NA
Free Trial	Yes	No
Free Trial Length	14 day	NA
Cheapest Plan Name	Starter	Standard
Cheapest Plan Cost Per Month	$38	Not Listed
Mid Priced Plan Name	Growth	NA
Mid Priced Plan Cost Per Month	$38	Not Listed
Top Plan Name	Ultimate	NA
Top Plan Cost Per Month	$75	Not Listed

Capsule vs Oracle NetSuite Features

Capsule Starter vs Oracle NetSuite Standard

Capsule Starter	Oracle NetSuite Standard
Everything in Free 30,000 Contacts 1 Sales Pipeline 1 Project Board 50 Custom Fields 5 Email Templates 1 Shared Mailbox 10 AI Content Assists Activity Reporting Key integrations	Sales Force Automation Marketing Automation Customer Service Management Partner Relationship Management Mobile Reporting and Analytics

Capsule Growth vs Oracle NetSuite NA

Capsule Growth	Oracle NetSuite NA
Everything in Starter 60,000 Contacts 5 Sales Pipelines 5 Project Boards 150 Custom Fields 50 Email Templates 3 Shared Mailboxes 1000 AI Content Assists Important Fields Workflow Automation Custom Activity Types Advanced Sales Reporting User Roles & Permissions	NA

Capsule Ultimate vs Oracle NetSuite NA

Capsule Ultimate	Oracle NetSuite NA
Everything in Advanced 240,000 Contacts 100 Sales Pipelines 100 Project Boards Unlimited Custom Fields 1000 Email Templates 10 Shared Mailboxes 1000 AI Content Assists Implementation Support Import Assistance Custom Training Dedicated Account Manager Ongoing Priority Support	NA

Capsule vs Oracle NetSuite Integrations

Capsule	Oracle NetSuite
Transpond Xero Zapier FreshBooks Mailchimp Sage FreeAgent Microsoft Google QuickBooks	Mailchimp DocuSign Rippling HubSpot Box BambooHR Microsoft Outlook Constant Contact Emburse Certify Expense Wrike

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Capsule	Oracle NetSuite
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	No
QuickBooks Integration	Yes	No
Shopify Integration	No	No
WordPress Integration	No	No
Mailchimp Integration	Yes	Yes
WhatsApp integration	No	No
Facebook Integration	No	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	No	No
Office 365 Integration	No	No
Google Sheets Integration	No	No
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	Yes	No
Invoicing	No	Yes
Marketing Automation	Yes	Yes
Email Marketing	No	No
SMS & Text Messaging	No	No
Project Management	Yes	Yes
AI	Yes	No
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	No	Yes
Inventory Management	No	Yes
Quoting	Yes	Yes
Drip Marketing	No	No
Customer Portal	No	Yes
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	Yes
Order Management	No	Yes
Ticketing System	No	Yes
Call Recording	No	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	Yes
Shared Inbox	Yes	No
Create Landing Pages	No	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	Yes
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Capsule vs Oracle NetSuite Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Oracle NetSuite have dedicated landing pages explaining how their CRM software could be used for each industry.

	Capsule	Oracle NetSuite
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	No	No
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	Yes
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	Not a CRM solution
Construction	Yes	No
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	No	Yes
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	Yes
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	Not a CRM offering but ERP for this sector
Graphic Designers & Creatives	Yes	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	Yes
HVAC	No	No
Insurance Agents	No	No
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	No	Yes
Manufacturing	Yes	Yes
Marketing	No	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	Yes	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	Yes
Property Management	No	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	Yes
Retail	No	Yes
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	Yes	Yes
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	Yes	No
Travel Agents	Yes	No
Universities, College & Higher Education	No	Yes
Web Designers	No	No
Wholesalers & Distributors	Yes	Yes

Capsule vs Oracle NetSuite Pros & Cons

Capsule Pros Available free plan Integrates well with Google Workspace and Microsoft 365 Sales pipeline dashboard is very crisp and clear	Oracle NetSuite Pros Capable of accommodating technological changes Supports small and midsize companies as they grow into large companies Supports more than 190 currencies and a variety of exchange rates and payment options
Capsule Cons Lack of user permissions Suited to companies managing recurring agreements Need to dig deep to find some of the functionality	Oracle NetSuite Cons Too expensive for businesses on a tighter budget Requires specialized knowledge and budget for add-ons The financial statement creation is complex

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