Capsule vs Insightly CRM Reviews & Pricing In 2025

Want to know if Capsule or Insightly CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Capsule vs Insightly CRM Reviews

	Capsule	Insightly CRM
Trustpilot Rating	4.6	3.2
Number of Trustpilot Reviews	42	6
iPhone App Rating	4.6	4.4
Number of iPhone App Reviews	38	276
Android App Rating	3.9	4
Number of Android App Reviews	347	1,490

Sources

• https://www.trustpilot.com/review/capsulecrm.com
• https://www.trustpilot.com/review/insightly.com
• https://apps.apple.com/us/app/capsule-crm/id660292932
• https://apps.apple.com/us/app/insightly-crm/id563017797
• https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.insightly.droid&hl=en_US&gl=US

Capsule vs Insightly CRM Pricing

	Capsule	Insightly CRM
Free Plan	Yes	No
Free Plan Limits	Two users & 250 contacts	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	14 day
Cheapest Plan Name	Starter	Plus
Cheapest Plan Cost Per Month	$38	$49
Mid Priced Plan Name	Growth	Professional
Mid Priced Plan Cost Per Month	$38	$49
Top Plan Name	Ultimate	Enterprise
Top Plan Cost Per Month	$75	$99

Capsule vs Insightly CRM Features

Capsule Starter vs Insightly CRM Plus

Capsule Starter	Insightly CRM Plus
Everything in Free 30,000 Contacts 1 Sales Pipeline 1 Project Board 50 Custom Fields 5 Email Templates 1 Shared Mailbox 10 AI Content Assists Activity Reporting Key integrations	Automated, customized emails 100s of emails & pages templates Marketing & Service integration Pre-built business dashboards

Capsule Growth vs Insightly CRM Professional

Capsule Growth	Insightly CRM Professional
Everything in Starter 60,000 Contacts 5 Sales Pipelines 5 Project Boards 150 Custom Fields 50 Email Templates 3 Shared Mailboxes 1000 AI Content Assists Important Fields Workflow Automation Custom Activity Types Advanced Sales Reporting User Roles & Permissions	Automated, customized emails 100s of emails & pages templates Marketing & Service integration Pre-built business dashboards Lead assignment and routing Schedule outbound emails Custom page layouts

Capsule Ultimate vs Insightly CRM Enterprise

Capsule Ultimate	Insightly CRM Enterprise
Everything in Advanced 240,000 Contacts 100 Sales Pipelines 100 Project Boards Unlimited Custom Fields 1000 Email Templates 10 Shared Mailboxes 1000 AI Content Assists Implementation Support Import Assistance Custom Training Dedicated Account Manager Ongoing Priority Support	Automated, customized emails 100s of emails & pages templates Marketing & Service integration Pre-built business dashboards Lead assignment and routing Schedule outbound emails Custom page layouts Custom apps Products, pricebooks, and quotes Comprehensive audit logging

Capsule vs Insightly CRM Integrations

Capsule	Insightly CRM
Transpond Xero Zapier FreshBooks Mailchimp Sage FreeAgent Microsoft Google QuickBooks	ADP Workforce Now Asana BambooHR Calendly DocuSign Jira Magento Shopify Slack WooCommerce

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Capsule	Insightly CRM
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	No	Yes
WordPress Integration	No	Yes
Mailchimp Integration	Yes	Yes
WhatsApp integration	No	No
Facebook Integration	No	Yes
LinkedIn Integration	No	Yes
Twitter/X Integration	No	Yes
Google Calendar Integration	Yes	Yes
Excel Integration	No	Yes
Office 365 Integration	No	Yes
Google Sheets Integration	No	Yes
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	No	Yes
Trello Integration	No	Yes
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	No	Yes
SMS & Text Messaging	No	No
Project Management	Yes	Yes
AI	Yes	No
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	No	Yes
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	No	No
Customer Portal	No	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	No	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	Yes
Shared Inbox	Yes	No
Create Landing Pages	No	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Capsule vs Insightly CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Insightly CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Capsule	Insightly CRM
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	No	No
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	Yes
Construction	Yes	Yes
Contractors	Yes	Yes
Co-working	No	No
Credit Unions	No	No
Customer Service	No	No
Dentists	No	No
Doctors	Yes	Yes
Ecommerce	No	Yes
Email Marketing	No	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	Yes
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	Yes
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	Yes	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	No	Yes
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	Yes	Yes
Logistics	No	No
Manufacturing	Yes	Yes
Marketing	No	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	Yes	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	Yes
Property Management	No	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	No
Retail	No	No
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	Yes
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	Yes	No
Travel Agents	Yes	Yes
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	Yes	No

Capsule vs Insightly CRM Pros & Cons

Capsule Pros Available free plan Integrates well with Google Workspace and Microsoft 365 Sales pipeline dashboard is very crisp and clear	Insightly CRM Pros Automate workflows, emails, tasks and reports Appropriate for All CRM Proficiency Levels Excellent integration
Capsule Cons Lack of user permissions Suited to companies managing recurring agreements Need to dig deep to find some of the functionality	Insightly CRM Cons Customization Complexity Learning Curve Search feature needs improvement

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