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Capsule vs Creatio Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Capsule or Creatio is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Capsule vs Creatio Reviews

CapsuleCreatio
Trustpilot Rating4.63.8
Number of Trustpilot Reviews422
iPhone App Rating4.64.2
Number of iPhone App Reviews3811
Android App Rating3.9No Rating
Number of Android App Reviews347No Review

Sources

  • https://www.trustpilot.com/review/capsulecrm.com
  • https://www.trustpilot.com/review/creatio.com
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://apps.apple.com/us/app/mobile-creatio/id708432450
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.creatio.mobileapp&hl=en_US&gl=US

Capsule vs Creatio Pricing

CapsuleCreatio
Free PlanYesNo
Free Plan LimitsTwo users & 250 contactsNA
Free TrialYesYes
Free Trial Length14 day14 day
Cheapest Plan NameStarterStandard
Cheapest Plan Cost Per Month$38Not Listed
Mid Priced Plan NameGrowthNA
Mid Priced Plan Cost Per Month$38Not Listed
Top Plan NameUltimateNA
Top Plan Cost Per Month$75Not Listed

Capsule vs Creatio Features

Capsule Starter vs Creatio Standard

Capsule StarterCreatio Standard
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations
  • Unified CRM experience
  • 360-degree customer view
  • Unlimited no-code customization
  • End-to-end workflow automation
  • Real-time analytics and reporting
  • Campaign Management
  • Email Marketing
  • Digital Ads
  • Event Management
  • Lead And Opportunity Management
  • Sales Productivity
  • Sales Forecasting
  • Order And Contract Management

Capsule Growth vs Creatio NA

Capsule GrowthCreatio NA
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
NA

Capsule Ultimate vs Creatio NA

Capsule UltimateCreatio NA
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support
NA

Capsule vs Creatio Integrations

CapsuleCreatio
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks
  • Mailchimp
  • HubSpot
  • Tableau
  • pdfFiller
  • Robly
  • Albato
  • Kixie PowerCall
  • Landingi
  • Brandwatch
  • Formstack Forms

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CapsuleCreatio
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationNoYes
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoYes
Google Calendar IntegrationYesYes
Excel IntegrationNoYes
Office 365 IntegrationNoNo
Google Sheets IntegrationNoNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesNo
InvoicingNoYes
Marketing AutomationYesYes
Email MarketingNoYes
SMS & Text MessagingNoNo
Project ManagementYesYes
AIYesYes
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoYes
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingNoYes
Customer PortalNoNo
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoYes
Ticketing SystemNoYes
Call RecordingNoYes
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementYesYes
Shared InboxYesNo
Create Landing PagesNoYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Capsule vs Creatio Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Creatio have dedicated landing pages explaining how their CRM software could be used for each industry.

CapsuleCreatio
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingNoYes
Call CentersNoYes
Car & Auto DealershipsYesNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoYes
Customer ServiceNoYes
DentistsNoYes
DoctorsYesYes
EcommerceNoYes
Email MarketingNoYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoYes
Freight Brokers & ForwardersNoNo
Government & Public SectorNoYes
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesYes
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsNoYes
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsNoYes
ManufacturingYesYes
MarketingNoNo
Mortgage Brokers & Loan OfficesNoYes
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesYes
Property ManagementNoYes
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoYes
TherapistsNoNo
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationNoYes
Web DesignersNoNo
Wholesalers & DistributorsYesNo

Capsule vs Creatio Pros & Cons

Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
Creatio Pros

  • Automated reminders to follow up with new leads
  • Customizable and adaptable to businesses and industries
  • Offers end-to-end CRM solutions
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality
Creatio Cons

  • Feature enhancements takes time and effort to be deployed
  • Limited user role customization
  • Pricing may increase as businesses scale

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